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Riviera Hotel & Holiday Apartments

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Riviera Hotel & Holiday Apartments
Riviera Hotel & Holiday Apartments
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1,136 Reviews from our TripAdvisor Community

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Showing 1,127: English reviews
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A TripAdvisor Member
1 review
Reviewed yesterday NEWvia mobile

Our first visit here and we were not disappointed. We initially booked for 3 nights and then decided to stay a further two. Room with balcony on first floor with views of the sea in distance was great. Particularly enjoyed breakfast which was self serve and had plenty of options including gluten free. Added bonus was the indoor pool which...

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Thank A TripAdvisor Member
Dudley, United Kingdom
Reviewed 2 days ago NEW

This is the second time that we have stayed here. Our balcony room with distant sea views was comfortable, well equipped and always warm, with a plentiful supply of hot water at all times of the day. All hotel staff were always pleasant, helpful and courteous. Breakfast was good and varied. The indoor pool was a bonus. Although some minor...

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Thank Baggieskford
Nottingham
Reviewed 5 days ago NEW

This is the first time we have stayed here , and won't be the last . We had a room overlooking the sea and couldn't have asked for more to make our stay comfortable and relaxing . Very clean and staff very helpful . Excellent value for money .

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1Thank sharonsquires58
rivman2008, events assistant at Riviera Hotel & Holiday Apartments, responded to this review

Thank you so much for taking the time to leave us your lovely feedback. We are so pleased you enjoyed your stay and we look forward to seeing you again soon. All the best L

Stoke-on-Trent, United Kingdom
Reviewed 1 week ago

Very good value, apartments very clean and comfortable, but require a little updating in places but this didn't deter from a very pleasant stay, the staff were excellent and friendly, the breakfast was well presented and plenty of choice.

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1Thank Michael C
rivman2008, events assistant at Riviera Hotel & Holiday Apartments, responded to this review

Thank you for taking the time to leave us such a lovely review. I am delighted to hear that you enjoyed your stay. We hope to see you again soon All the best L

Reviewed 1 week ago

We definitely will not be coming back. When you do-not receive the service that was expected you don't want to return. When you don't get what you booked but something else which was a lot more money and management don't carry out do-not return.

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Thank Carol S
rivman2008, Sales Manager at Riviera Hotel & Holiday Apartments, responded to this review

Thank you for taking the time to leave us a review. Your comments have left me a little perplexed as you did receive exactly the rooms that you had booked. Unfortunately you have not mentioned in your review that the reason you were unhappy with your stay was because you had failed to read the email that was sent through...

London
Reviewed 1 week ago via mobile

We booked a double room with a 3 course evening meal and breakfast included. The meal and breakfast were excellent value. The location was great. 5 min walk to the beach through Alum Chine. Parking spaces were easy to find. The only negative was that the room and corridors looked a little tired.

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1Thank Shell07
rivman2008, Sales Manager at Riviera Hotel & Holiday Apartments, responded to this review

Thank you for taking the time to leave us such a lovely review. I am delighted to hear that you enjoyed your stay here with us. We are always looking for ways to improve and, you will be pleased to know, that we have already scheduled works to freshen up the decor in the corridors and bedrooms. See you again...

Reviewed 1 week ago via mobile

We took a spa break here for couple days. I contacted b4 we arrived to say it was my husbands bday. Upon arrival we found we had been upgraded to honeymoon suite which was a great surprise. The staff couldn't do enough for you, very friendly and accommodating. The food we delicious, we ate in restaurant and room service. Breakfast...

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Thank Wendy B
rivman2008, Sales Manager at Riviera Hotel & Holiday Apartments, responded to this review

Thank you so much for taking the time to leave us such a wonderful review! I am delighted to hear that the team looked after you so well throughout your stay and that your husband had such a memorable birthday. We look forward to seeing you again soon. Best wishes A

Cardiff
Reviewed 1 week ago

The staff at the Riviera were superb. We stayed with a wedding party and enjoyed a good service and very good food. The rooms and building are looking a little tired. The real only gripe we have is, we booked the room as part of a group booking in six months ago, my mother in law who booked three months...

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Thank None1234Cardiff
rivman2008, Sales Manager at Riviera Hotel & Holiday Apartments, responded to this review

Thank you for your lovely review. We are so proud of our team here at the Riviera Hotel and I shall be passing on your kind words to them. With reference to the rates, I believe you mother-in-law purchased one of our special advanced purchase rates which gives a 15% discount on the best available rate. Best wishes A

Aylesbury, United Kingdom
Reviewed 1 week ago

We have stayed at the Riviera for short breaks and holidays for the past 20 years and we would recommend this hotel to anyone. Just when you thought it could not get any better IT DID. The welcome at Reception was efficient and friendly, our room was excellent, and the food was outstanding. The breakfasts are very well catered for...

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Thank Brendafelll
rivman2008, Sales Manager at Riviera Hotel & Holiday Apartments, responded to this review

What a wonderful review! Thank you so much for taking the time to leave us your feedback. We are very lucky to have a wonderful team throughout the hotel and your kind words will be passed onto them. We look forward to seeing you again soon. All the best A

Cardiff, United Kingdom
Reviewed 2 weeks ago

Warm welcome and very efficient check in.Room very clean and serviced to high standard during our stay.Restaurant very well laid out with good quality linen. Menu caters for all diets and has good selection . especially breakfast with a wide selection of gluten free products. All staff were trained to a high standered and definitely aimed to please

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Thank Marilyn C
rivman2008, Sales Manager at Riviera Hotel & Holiday Apartments, responded to this review

Thank you for taking the time to leave us such a lovely review. We are very proud of our housekeeping team who work tirelessly behind the scenes to ensure everything is kept spotless. I am delighted to hear that you enjoyed your meals here with us and that you were able to take advantage of our new gluten free breakfast...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Spa
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Good value hotel in Bournemouth which is renowned for its warm service and excellent food in spectacular surroundings – perfect for holidays in Bournemouth. ... more   less 

Additional Information about Riviera Hotel & Holiday Apartments

Address: 12 - 16 Burnaby Road | Alum Chine, Bournemouth BH4 8JF, England
Region: United Kingdom > England > Dorset > Bournemouth
Price Range: $70 - $316 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Riviera Hotel & Holiday Apartments 3*
Number of rooms: 75
Reservation Options:
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Also Known As:
Riviera Hotel And Holiday Apartments
Riviera Hotel Bournemouth
Riviera Hotel & Holiday Apartments Bournemouth
Hotel Style:
#18 Business Hotel in Bournemouth
#18 Romantic Hotel in Bournemouth
#22 Family Hotel in Bournemouth
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Questions & Answers

Here's what travellers have asked, with answers from Riviera Hotel & Holiday Apartments staff and other travellers.
6 questions
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1 month ago
7 months ago
Reading, United Kingdom
Cradley, United Kingdom
over a year ago
Kippax,
over a year ago

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Questions? Get answers from Riviera Hotel & Holiday Apartments staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Second floor rooms overlooking the Chine are lovely”
 of 5 bubbles Baggieskford, 26 Mar 2017 | Read review
“If travelling with a family the family room was very large and comfortable and would sleep up to 8.”
 of 5 bubbles michaelcL1039VV, 21 Mar 2017 | Read review
“We always have a sea view room with a balcony and its great to hear the birds, owls in the Chine trees.”
 of 5 bubbles Brendafelll, 17 Mar 2017 | Read review
“Rooms at rear have a sea view”
 of 5 bubbles 73marilync, 14 Mar 2017 | Read review
“There are limited rooms with a balcony with a glimpse of the sea - most seem to overlook the front of the hotel.”
 of 5 bubbles LadyMorgana2015, 13 Mar 2017 | Read review
5 of 5