We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Save
Share
Terrace Road, Bournemouth BH2 5EL England
COVID-19 update: See the added health and safety measures this property is taking.Read more
Hotel direct offer!Hilton Honors Discount
Expedia.com
Hotels.com
eDreams
Travelocity
Orbitz.com
Priceline
View all 19 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (747)
Room & Suite (234)
Dining (99)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 21/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hilton Bournemouth
Updated 21/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#30 of 66 hotels in Bournemouth
Location
Cleanliness
Service
Value
Located across from the beautiful Bournemouth Gardens, the hotel is just a 5-minute walk from the beach, promenade and events at the Bournemouth International Centre. After a long day of work or play, feel fantastic at the expansive eForea Spa & Health Club before dining on modern British cuisine at Schpoons & Forx by Chef Matt Budden. End the evening at the supremely cool LEVEL8IGHT The Sky Bar.
Read more
Full view
Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Centre with Internet Access
Parking
Wifi
Paid internet
Indoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast buffet
Complimentary instant cofffee
Rooftop bar
Conference facilities
Banquet room
Meeting rooms
Spa
Steam room
Rooftop terrace
Baggage storage
Concierge
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Show more
Room features
Air conditioning
Desk
Private balcony
Room service
Safe
Refrigerator
Flatscreen TV
Complimentary toiletries
Telephone
Laptop safe
Wake-up service / alarm clock
Show more
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Quiet
Languages Spoken
English, French, German
Hotel links
Special Offer:Hilton Honors Discount
1829Reviews44Q+A100Room tips
Traveller rating
  • 907
  • 480
  • 218
  • 117
  • 107
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
JackNIan wrote a review Dec 2020
Saffron Walden, United Kingdom262 contributions77 helpful votes
From the first warm welcome to a speedy check-out, this was an excellent experience. A spacious room, a good view of the central gardens and a good sleep quality bed rounded off with a quality breakfast. Very COVID 19 aware.
Read more
Date of stay: December 2020
Value
Service
Sleep Quality
Helpful
Share
Response from Sonya Young, General Manager at Hilton Bournemouth
Responded 15 Dec 2020
Dear Jack, Thank you for your lovely feedback on your recent stay, it is most appreciated and I am so pleased you have a great stay. I hope we can welcome you back soon Kind regards Sonya Young General Manager
Read more
Ollie T wrote a review Oct 2020
Arundel, United Kingdom62 contributions46 helpful votes
Hotel's Favourite
Stayed in this hotel well over 10 times now since it's opened and our stay over this weekend was the best by far! Lots of positives to share, so to break it down: Service: Was fantastic. There was a slight queue as we arrived bang-on check-in time, so reception sent out small glasses of fizz to guests waiting which put a smile on everyones faces and was a very kind gesture. We then paid for a last-minute room upgrade which was sorted quickly and efficiently at a good price so was able to enjoy a suite with a balcony and extra living space which made a huge difference as the weather was poor. The Sky Bar staff were all friendly and attentive and the breakfast staff in the restaurant were very hard working. Big props to all the staff in the hotel. Cleanliness/safety: Was top notch too. I've stayed in a few different hotel chains since it's been allowed again in the UK and Hilton knocks all the others out the park. Every corner of this hotel from reception to rooms and hospitality spaces is SPOTLESS, the housekeeping/cleaning teams are clearly working very hard during this challenging period. Rooms were immaculate, screens were in place at reception with clear floor markings for guidance of one-way systems and distancing spaces and hand sanitiser is everywhere. Also didn't see anyone (guest or otherwise) without a mask on, so that's great too. Rooms/hotel: We had a suite and a room between three of us and they were all as expected in this hotel - clean, contemporary and very spacious. The suite's extra living space and wrap-round balcony is incredible and well worth the upgrade cost. Sky Bar has great cocktails and wonderful views in the daytime and staff were friendly - breakfast serving has changed due to Covid restrictions, but is still very enjoyable. Overall a really fantastic stay where we all felt very safe, catered for and comfortable. Huge thanks to everyone working very hard to give guests a great stay at the moment.
Read more
Date of stay: October 2020
Rooms
Location
Service
1 Helpful vote
Helpful
Share
Response from Sonya Young, General Manager at Hilton Bournemouth
Responded 27 Oct 2020
Dear Ollie T, Wow, thank you so much for your wonderful review on the hotel following your stay with us. We really appreciate your feedback on the facilities and the cleanliness of the hotel and especially your feedback on the staff who have worked very hard in these difficult times. Please be assured your kind comments and feedback will be passed onto our team members and we really hope we can welcome you back to the hotel again soon. Kind Regards Sonya Young General Manager
Read more
Paul B wrote a review Dec 2020
8 contributions8 helpful votes
I had anticipated a higher standard than what the hotel delivered. The room was 510 and it was rather dull and drab. Bed was far too hard and very uncomfortable. In comparison the beds at Premier Inn are far more pleasing . Bathroom was nice and modern and heated mirror was a nice touch but no bath which was a disappointment. Grey carpet looked worn and chair had stain on the arm. Tea and coffee provided but no milk and not a sign of any biscuits. Breakfast was mediocre. Bacon undercooked and scrambled egg flavourless. Also, tea was far too weak. Staff were friendly and hard working especially at breakfast time. So, to sum up: will I come back again? Probably not.
Read more
Date of stay: December 2020Trip type: Travelled as a couple
Helpful
Share
Response from Sonya Young, General Manager at Hilton Bournemouth
Responded 10 Dec 2020
Dear isaandnick01, Thank you for your feedback on your recent stay with the Hilton Bournemouth. I am sorry this did not meet up to your expectations, I have requested our head housekeeper to check 510 and rectify any issues here, so thank you for bringing this to my attention. With regards to breakfast I am sorry this was not cooked to your taste, I am sure our team would have rectified this for you given the chance. I do hope we can welcome you back to exceed your expectations in the future. Kind regards Sonya Young General Manager
Read more
Nicholas H wrote a review Nov 2020
Huntingdon, United Kingdom27 contributions35 helpful votes
As an Hilton Honours Diamond member I've stayed several times at the Bournemouth Hilton and was more disappointed with the standard of the hotel after this visit than I can remember. My main concern was the Hilton policy on dogs in the hotel. I was amazed to see a large number of dogs whether in the bar or being taken into the restaurant which I believe is unacceptable as not everyone wants to be surrounded by animals. One member of my family is allergic to animal hair and I was astounded to learn from reception that ALL rooms in the Hotel are "pet friendly" - the cleaning staff simply do not have enough time to clean efficiently to minimize the risk of an allergic reaction to pet hair and dust. One incident of a dog defecating in the lobby while people were queuing for breakfast was particularly unpleasant. There were a number of stains on the carpets in my room that may well have been caused by pets so this Hilton isn't as clean as I remember. If the Hilton insists on allowing pets why not have rooms dedicated as pet friendly and other rooms/floors designated pet free as they do in other hotels? Overall, the COVID safety measures were effective and the bar and restaurant staff were very friendly and efficient, although the breakfast choice was limited. However, there were no robes in the room and not even a laundry bag - it seems that Hilton are using COVID as an excuse to reduce the amenities in the rooms. I will not be returning to this Hilton while they have a policy of allowing pets into all rooms. Interestingly, the Hampton next door ( a less luxurious Hilton brand) has a policy of no pets and a more extensive buffet breakfast. I had expected better from a the Hilton Bournemouth
Read more
Date of stay: October 2020
Value
Service
Sleep Quality
Room Tip: Beware ALL rooms are designated "pet friendly" if you have pet allergies you may wish...
See more room tips
2 Helpful votes
Helpful
Share
Response from Sonya Young, General Manager at Hilton Bournemouth
Responded 11 Nov 2020
Dear NicholasH854, Many thanks for writing your review following your stay with us. I am so sorry to read your experience with our policies on pets. We do allow pets in all our bedrooms however we do ensure that all bedrooms are fully cleaned afterwards and especially since Covid with our Hilton CleanStay sensitisation policy. We do not allow pets in our restaurant area so I am sorry that this was your experience. Thank you for your kind comments on the new safety measure we have in place and the bar and restaurant staff. We do appreciate your feedback to help us improve our service standards further. Kind Regards Sonya Young General Manager
Read more
Goldhawk123 wrote a review Nov 2020
London, United Kingdom7 contributions3 helpful votes
Room: Stain on carpet, defective plumbing (wc), ineffective shower, lukewarm water, broken light, defective power switch by door. Breakfast: ridiculously small portions of fruit, poor quality bacon, tea was lukewarm.
Read more
Date of stay: November 2020Trip type: Travelled as a couple
1 Helpful vote
Helpful
Share
Response from Sonya Young, General Manager at Hilton Bournemouth
Responded 9 Nov 2020
Dear Goldhawk123, Many thanks for taking the time to write your review following your stay with us. I am very disappointed to read your comments on the maintenance in the bedroom which is far from our normal standards. The hotel is currently closed during the lockdown period so we will be assessing all the maintenance issues in your room and reviewing our breakfast offering as we have had this amended a few times to adhere to the government guidelines. We hope we can welcome you back to the hotel again to show you our normal operations and standards on reopening. Kind Regards Sonya Young General Manager
Read more
Previous
PRICE RANGE
US$143 - US$318 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandDorsetBournemouth
NUMBER OF ROOMS
172
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Hilton Bournemouth
Which popular attractions are close to Hilton Bournemouth?
Nearby attractions include U-Escape (0.4 km), Be At One Cocktail Bar (0.2 km), and Lower Gardens (0.4 km).
What are some of the property amenities at Hilton Bournemouth?
Some of the more popular amenities offered include an indoor pool, a rooftop bar, and free wifi.
Which room amenities are available at Hilton Bournemouth?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hilton Bournemouth?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Hilton Bournemouth?
Yes, paid public parking on-site is available to guests.
What are some restaurants close to Hilton Bournemouth?
Conveniently located restaurants include Picnic Park Deli, Twelve Eatery, and Yobu Frozen Yogurt and Bubble Tea.
Are there opportunities to exercise at Hilton Bournemouth?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Is Hilton Bournemouth located near the city centre?
Yes, it is 0.3 km away from the centre of Bournemouth.
Are any cleaning services offered at Hilton Bournemouth?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hilton Bournemouth?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hilton Bournemouth offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.