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Grand Hotel Swanage

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Grand Hotel Swanage
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843 Reviews from our TripAdvisor Community

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Showing 840: English reviews
Bournemouth, United Kingdom
Reviewed 3 weeks ago

We booked for dinner on Xmas Eve and we're hoping for festive food and ambience. Very sparse menu and when it came, a long wait later, the food was sparse too! The drinks order was also wrong when it arrived and the vegetables we requested didn't come. When we asked for them, the wrong order was delivered. We decided not...

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Helpful?
Thank Gilly238
Nottingham
Reviewed 3 weeks ago

We booked on-line and were going to stay for just Christmas Eve - £120. We than decided that the long drive back to Nottingham after lunch on Christmas day was a bit much and we booked a further day - the price went to £270. I will query it when we book out as we had made the commitment to...

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Thank SteveBNottingham
Lindsay B, General Manager at Grand Hotel Swanage, responded to this review

Thank you for your review and I am concerned to hear your comments. Please can you provide contact details in order that I can speak with you directly.

Poole, United Kingdom
Reviewed 4 weeks ago

Called into the Grand Hotel for drinks on Christmas Eve. The lounge was warm and cozy with an open fire, plenty of choice of seating at tables or low sofas, there is also a conservatory that overlooks Swanage bay and as it was nighttime it was lovely to watch the twinkly lights. The staff were friendly and welcoming on reception...

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Thank AngieP49
Lindsay B, General Manager at Grand Hotel Swanage, responded to this review

Excellent review and thank you. We are glad that you were able to enjoy the wonderful atmosphere and look forward to your return visit to us.

Newbury
Reviewed 4 weeks ago

I stayed here for 3 nights at the end of November. My room was on the top floor and had a fabulous view across Swanage bay. I booked a single room and was given a small double which was fine for me but could be a little on the small side for 2. The room fixtures and fittings were OK...

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1Thank BeYellowbelly
Lindsay B, General Manager at Grand Hotel Swanage, responded to this review

Thank you for your review and I am pleased that you enjoyed your stay with us. We are 18 months into a 5 year refurbishment plan. Some of the major changes are mechanical and therefore not visible. The exciting news is that we are now refurbishing areas that you can see with the commencement of the A La Carte Restaurant...

Reviewed 4 weeks ago via mobile

As usual, when kind-hearted people are involved, any bad situation is made more tolerable. That said, our room was very dirty-- dirt and hairs aplenty in the bathroom corners, large spider web in the bedroom corner. It felt as if the room had not been rented for a while. Great view to the sea, but cold and ineffective steam heat...

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1Thank Gregory A
Lindsay B, General Manager at Grand Hotel Swanage, responded to this review

Thank you for your review, your comments are important to us. Please can you provide contact details in order that I can discuss the issues raised directly with you.

Reviewed 5 weeks ago

We stayed for a two night break having visited many times over the years. Friendly welcoming staff - as always - throughout our stay. Great breakfast with the usual cereals but also fresh fruit, ham and cheese from the buffet. Good choice of cooked food including kipper and haddock. We had a first floor room with stunning views of the...

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Thank Daniel N
Lindsay B, General Manager at Grand Hotel Swanage, responded to this review

Excellent review- thank you for your great review which is very much appreciated by all of the team. We very much look forward to welcoming you back again with us soon....

Somerton, United Kingdom
Reviewed 20 December 2016

We stayed at the Grand Hotel as a short, out-of-season break. It ticked our boxes. One can imagine this really was the "Grand Hotel" in it's day. It's still pretty good but some parts maybe a little tired. Others like the dining room are being upgraded, from which there are splendid views. whilst not shabby, if it lacks pristine décor,...

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1Thank Lynne P
Lindsay B, General Manager at Grand Hotel Swanage, responded to this review

Excellent review and thank you from all of the team, we value your comments. It is exciting that we have commenced our refurbishment plan for the Hotel and you will be able to see some more changes over the next few months. We look forward to your return visit to us.

Heathfield, United Kingdom
Reviewed 9 December 2016

We've just come back from a 2-night stay at The Grand, booked through Travel Zoo. It was amazing value £99 for 2 people for 2 nights with breakfast and we paid the hotel extra for a sea view room. We are so glad we had a sea view as it is really beautiful. The room on 1st floor is adequate,...

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3Thank denise l
Lindsay B, General Manager at Grand Hotel Swanage, responded to this review

Thank you for your review it was truly and amazing deal. Good to hear that you were also able to upgrade to one of our sea view rooms as we have one of the best views across the bay.

Leicester, United Kingdom
Reviewed 3 December 2016

Having stayed here many times over the years, we feel that the accommodation has become very tired. The rooms are clean but very dated and need modernising along with the en suites, although the towels were very big and fluffy. Staff very amenable, food in restaurant excellent, dining room being refurbished.

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3Thank katie t
Lindsay B, General Manager at Grand Hotel Swanage, responded to this review

Thank you for your review and wonderful comments with regard to the food and our newly refurbished A La Carte Restaurant. I am also please do advise you that we commence the refurbishment of the bedrooms starting in October of next year with the third floor rooms. We look forward to your return visit to us.

London, United Kingdom
Reviewed 3 December 2016

We tried the Grand this year for our Christmas meal in Swanage We were greeted with free drinks at the bar while we waited in their tastily furnished lounge for the others to turn up, festive music and a huge Christmas Tree Us and two other large parties were then called into a large dining room and waited on by...

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3Thank IanandSteve
Lindsay B, General Manager at Grand Hotel Swanage, responded to this review

Thank you for your wonderful review and we are very pleased to hear that you all had a great Christmas party night with us. We very much look forward to booking you in again next year..

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Beachfront
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
Food & drink at the hotel
The Cabin
The Cabin
Cuisines: British, Bar, Cafe, Seafood, Pub
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Laundry Service

Additional Information about Grand Hotel Swanage

Address: Burlington Road, Swanage BH19 1LU, England
Region: United Kingdom > England > Dorset > Isle of Purbeck > Swanage
Price Range: $154 - $275 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Grand Hotel Swanage 3*
Number of rooms: 30
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Also Known As:
Grand Hotel Swanage Dorset
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hotel Swanage staff and other travellers.
6 questions
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Twickenham, United Kingdom
7 months ago
Benfleet, United Kingdom
Kingston upon Thames, United Kingdom
over a year ago

See all questions (6)

Questions? Get answers from Grand Hotel Swanage staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“go to top of the hotel floors”
 of 5 bubbles raytanner, 16 Jan 2017 | Read review
“Lack of Seaview did not restrict our enjoyment due to great views from communal areas.”
 of 5 bubbles TT4622, 15 Jan 2017 | Read review
“Go for 2 Floor, larger room than 3 floor”
 of 5 bubbles KentHammer, 8 Jan 2017 | Read review
“You might think to ask for a room with a view of the sea, but we had a third-floor room overlooking the downs, and it was fabulous.”
 of 5 bubbles godfrey638, 3 Jan 2017 | Read review
“Ask for 1st or 2nd floor”
 of 5 bubbles Angliantravels, 2 Jan 2017 | Read review
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