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Hilton Brighton Metropole

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Traveller (1382)
Room & Suite (627)
Dining (69)

About

Location
Cleanliness
Service
Value
Set on the vibrant Brighton seafront, Hilton Brighton Metropole perfectly captures the character of this much-loved city while retaining Victorian elegance and charm. From our stylish dining venues to the modern health club facilities, we provide the perfect base from which to explore Brighton's culture and diversity. Even with contemporary touches throughout the hotel, the heritage and character of over 125 years of history shines brightly through. Just an hour from London, our hotel is within walking distance of all that Brighton has to offer. Within minutes you could be strolling down the historic, winding alleyways of The Lanes, discovering a myriad of colourful boutiques, cafes or bars. The iconic Brighton Pavilion, famous pebbly beach, Brighton Pier, Sealife Centre and varied water sports are all close by, while the fabulous new British Airways i360 is right on our doorstep.
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Property amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room service
Free Internet
Bar/Lounge
Spa
Banquet Room
Breakfast Available
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Paid Internet
Paid Wifi
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Sauna
Wheelchair Access
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Room features
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Classic
Great View
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:25% off* - Flash Sale
Hotel deals

Location

Full view
100Great for walkers
Grade: 100 out of 100
216Restaurantswithin 0.5 km
69Attractionswithin 0.5 km
5,093Reviews
1,546Photos
29Q+A
100Room tips
Traveller rating
  • 1,017
  • 1,370
  • 1,275
  • 829
  • 603
Time of year
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  • English
Popular mentions
I came for dinner with my daughter and grandson on Monday. The bar was packed and there was only 1 waitress working and she was amazing bless her, the bar area was also super busy even so we received amazing service and felt prioritised. Verity made sure that we were happy and
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Hotel's Favourite
I had a business meeting here and the facilities are great. The meeting room was well equipped with all the obvious things like WiFi. Overheard projectors. Also we arranged a buffet lunch which was perfect. This really is a case of you pay a lot of money but you do get a quality
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Response from SaschaKoehler, Owner at Hilton Brighton Metropole
Responded 16 Jan 2019
Dear rinos45 Thank you for taking the time to add your review to Trip-advisor. I'm so pleased that your business meeting went well, your very positive comments have been shared with both my GC&E team & C&B Ops. I do hope we have the privileged of you holding another meeting with us in the near future. Kind regards Sascha Koehler General Manager
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Would have given 3.5 stars if i could. Stayed for two nights on business. Check in was good so no issues there, my low rating was due to the room quality. Needs a little updating as the bed was very uncomfortable as i found it to hard . Also the room was a bit stuffy , i could
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+1
This is one of the worst places I’ve ever stayed in. The room was spacious as we paid for a larger suite... it could only be described as minimalist in a bad way... a simple couch, poor lighting, terribly dirty windows, bed was comfy but when I moved the pillow a bug emerged
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Response from SaschaKoehler, General Manager at Hilton Brighton Metropole
Responded yesterday
Dear Unicornbud Thank you for taking the time to add your review to Trip-advisor. I am very sorry to read you experienced several inefficiencies during your stay. I would like to assure you that your experience is not indicative of our normal service levels. That aside, I can appreciate how frustrated you must have felt. We do take all guest feedback extremely seriously and I very much regret your disappointment on this occasion. I would like to express and offer my sincerest apologies for the shortfall in the standards and the experience you had while staying with us. Kind regards Sascha Koehler General Manager
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If I could review this hotel 0 stars, I would. I was in the area for business on two occasions in the last month... On my first stay - the room was dusty and the walls were in need of a good paint. The bathroom was filthy, the bath had hairs in it and there were cracked tiles
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Response from SaschaKoehler, General Manager at Hilton Brighton Metropole
Responded yesterday
Dear 836bethanyb Thank you for taking the time to add your review to Trip-advisor. I am sorry that you have left the hotel feeling disappointed with all aspects of your latest stay with us. At the very outset please accept my unreserved apologies that my team did not demonstrate the service levels which we are normally so proud of. Please be assured this is not at all indicative of our service strategy and I have discussed your feedback with my Front Office Manager to address directly within his team. We do take all feedback extremely seriously which enables us to ensure that we continuously improve our services for our guests. I would like to offer my sincerest apologies and I very much regret your disappointment on this occasion. Kind regards Sascha Koehler General Manager
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All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event Rooms
Professional photo exclusively commissioned by TripAdvisorHilton Brighton Metropole
The Double Guest Room at the Hilton Brighton Metropole
Plasting coming off the walls
View from room looking at viewing tower 360
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Dear mozzer10, Thank you for your enquiry. Having checked with my Assistant Front Office Manager on this she has confirmed that you would be charged the 24 hours charged @£25.00 and then any extra time after that you would be charged the hourly rate, which is £3.00 per hour. I hope this answers your question. Kind regards Sascha Koehler General Manager
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Dear Marlee_13 Apologies for my delayed response, if you contact the hotel directly and speak with my reception team I am sure that they will be able to assist you. Kind regards Sascha Koehler General Manager
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Dear ebayrubbi Thank you for contacting us with your enquiry. I can confirm that a key card is not needed for our lifts to gain entry to the bedroom floors. Kind regards Sascha Koehler General Manager
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Dear Glkelly74 Thank you for you comments, please could you contact our Reservations on the following e-mail address Unfortunately this site will not allow us to put contact numbers or e-mail address- Please call the hotel directly and ask to be put through to Angela in our In House Reservation Kind regards Sascha Koehler General Manager
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Dear snooker147147, Thank you for your enquiry regarding the drinks prices, in our Waterhouse Bar Wine by the glass 175ml Red, White & Rose - starts at about £5.90 and goes up to £8.90 250ml from £7.90 - £12.50 Bottles from 23.00 - £36.00 depending on the wine you order. Cocktails start at £8.50 - £12.50 Spirits start at £5.00 - £10.00 excluding mixers Whisky £5.00 - £18.00 excluding mixers Brandy £5.00 - £28.00 excluding mixers Liquers £4.00 - £6.00 Bottle Beers and Ciders - £4.50 - £5.00 Draught Beer & Cider £5.50 - £6.00 There will also be a bar in the wedding breakfast area and prices will be about the same. I do hope this helps. Kind regards Sascha Koehler Area General Manager
1 vote
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123456
"lots of conference rooms on various floors but we had no problem with noise; just busy lifts especially at breakfast time"
"208 overlooks the sea and a busy road so expect traffic noise. Great view makes up for it"
"If you like a view pay the extra for a seafront view."
"Ask for a sea view room as these are bigger."
"Seafront rooms are loud"
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PRICE RANGE
US$111 - US$307 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton brighton metropole hotel brightonbrighton metropole
LOCATION
United KingdomEnglandBrighton and HoveBrighton
NUMBER OF ROOMS
340
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