Malmaison Brighton
Brighton Harbour, Brighton BN2 5WA England
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About
#14 of 47 hotels in Brighton
Location
Cleanliness
Service
Value
Welcome to Malmaison Brighton, a contemporary hotel with a big personality on Brighton Marina waterfront. Uniquely located to offer the best views of Brighton Marina. Close enough to make the best of Brighton's vibrant life but also somewhere where you can enjoy a more relaxed environment with great hospitality, fresh & local produce menus & something a little more unique. Seattle is a hotel to explore, sit back and enjoy the day in the lounge, as the boats come and go, or perhaps it will be the retro pop art that will attract you or relax on our terrace and enjoy the buzz of our restaurant during the evening. Our team are a big part of what makes the Seattle experience so unique. You'll find them friendly, welcoming and never shy to help.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Bar / lounge
Taxi service
Business Centre with Internet Access
Conference facilities
Baggage storage
Newspaper
Parking
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Banquet room
Meeting rooms
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
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Room features
Housekeeping
Private balcony
Room service
Safe
Iron
Coffee / tea maker
Flatscreen TV
Hair dryer
Room types
Ocean view
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Harbour View
Great View
Languages Spoken
English, Russian, Spanish, Bulgarian and 5 more
Location
76Somewhat walkable
Grade: 76 out of 100
30Restaurantswithin 0.5 km
8Attractionswithin 0.5 km
Contact
Brighton Harbour, Brighton BN2 5WA England
Getting there
Car HireSee all Brighton car hire
2434Reviews33Q+A100Room tips
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Most Recent
Great hotel.....receptionist was very informative with all that we needed too know so friendly and knowledgeable about the place as it was our 1st time ...Hunter I believe her name was...10 outta 10 x We stayed on the 1st February so the barman was a young lad didn't quite catch his name but he too was very friendly and helpful regarding the hotel Did not have dinner But we did have the Breakfast omg was plentiful and wide selection Really nice Will definitely book again
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Date of stay: February 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, General Manager at Malmaison Brighton
Responded yesterday
Dear kathycA6302YR, Thank you for such a lovely review of your recent stay with us at the hotel. It means a lot to the team to receive such a great recognition of the wonderful service they provide. We will ensure you comments are passed to the team and recognised. Kind Regards, The Mal Brighton Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great service from the staff throughout. In particular the guys in the bar - Tom and Ellis - really looked after us the whole evening. Nothing was too much trouble and we would like to enjoy that service again soon!
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Date of stay: January 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, General Manager at Malmaison Brighton
Responded 3 days ago
Dear Anthony757, Thank you for such a lovely review of your recent stay with us at the hotel. It means a lot to the team to receive such a great recognition of the wonderful service they provide. We will ensure you comments are passed to the team and recognised. Kind Regards, The Mal Brighton Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I am of shouting out great service! As with most professionals, we have an expectation of what good looks, feels, and sounds like when it comes to Customer Experience. For me good service is personalised, taking the time to understand the customer and the attention to detail goes a long way to ensure you are not just a customer, but one who wants to return because you get a consistency in approach and personal touches that go a long way! Equally, I am more than happy to critique if the experience does not meet the basic expectations of standard service! So I want to shout out people who have delivered an end-to-end great experience for the maintenance team, bar staff, and reception team, however, a few really stand out for me!! For a variety of reasons, I have been at the Malmaison in Brighton Marina and the staff are by far one of the greatest at demonstrating how to deliver service that is above the average. There are a few who stand out Flossie, Ellie, Lucy and Zombor……. Thank you, for making sure everything is perfect and rectifying anything that hasn’t been with anything but solutions and ownership!! You are a fantastic team and should be very proud you are able to maintain and deliver consistent quality service! Having traveled a lot in the UK for work, I have plenty to compare it to ……..I would recommend this hotel based on my customer experience!!! Malmaison Leadership, well done you have a cracking team!!!! My only criticism is some rooms need to be refreshed, and loyalty cards are missing a trick as we would come back more often if you rewarded our loyalty! …
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Date of stay: January 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, General Manager at Malmaison Brighton
Responded 1 week ago
Dear roshg2023, Thank you for such a lovely review of your recent stay with us at the hotel. It means a lot to the team to receive such a great recognition of the wonderful service they provide. Your comments for improvement are being worked on and you will see changes in the coming months. Kind Regards, The Mal Brighton Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
What a lovely hotel,the decor is beautiful. Very peaceful and relaxing atmosphere. Friendly welcoming staff. The room was very clean and comfy everything you need,we had a room with the shared terrace but plenty of space and tables for all and what a view over the boats. Great shower very hot and powerful. Didn’t have a meal here but had a couple of drinks at the bar great choice of cocktails. Slept very well didn’t hear a sound. Check out easy and will definitely be back in the future.
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Date of stay: January 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, General Manager at Malmaison Brighton
Responded 1 week ago
Dear marialG4803JP, Thank you for leaving such a wonderful review on the hotel. We are delighted to read you found the hotel to be so far above your expectations with the cleanliness levels, great shower, relaxing atmosphere and of course the team being some of the highlights. Kind Regards, The Mal Brighton Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Oliver L wrote a review Jan 2023
Tom gave great service and is very kind and Flossie welcomed us in and helped us very well and kindly. They have made me and my family to consider coming back great hotel. Thank you so much! Please reward these brilliant workers.
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Date of stay: January 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, General Manager at Malmaison Brighton
Responded 1 week ago
Dear oliverIR2971ZJ, Thank you for your great review on the hotel and the service you received from our wonderful team. We hope to welcome you back in the near future. Kind Regards, The Mal Brighton Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
tom and flossie provided great customer service and have made me and my family consider coming back, they deserve to be rewarded, flossie welcomed us in nicely, and tom was a great person to talk to and was a great worker
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Date of stay: January 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, General Manager at Malmaison Brighton
Responded 1 week ago
Dear oliverbZ9797AM, Thank you for your great review on the hotel and the service you received from our wonderful team. We hope to welcome you back in the near future. Kind Regards, The Mal Brighton Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Geo E wrote a review Jan 2023
tom was amazing! #highly recommend. amazing guy with a great personality also flossy was amazing and super kind. tom was super kind and should be awarded, same with flossy. tom provided great customer service. flossy was super kind and helpful.
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Date of stay: January 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, General Manager at Malmaison Brighton
Responded 1 week ago
Dear 257geoe, Thank you for your great review on the hotel and the service you received from our wonderful team. We hope to welcome you back in the near future. Kind Regards, The Mal Brighton Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We use to come to as regular because we live in the marina but 2 times we came really bad experience the restaurant was really bad with not great staff,but we decided to give it a last go,we came without a booking and we were Gathered by one of the manager David really friendly and professional,he right away got us a table by the window,so we had a really great view,he came to take the order itself and Suggested us fishcakes because I love fish and it was a great choice,also he giving us some olives on the house as a welcome we found that really nice,we explained that we live in marina and that we used to come all the time but did not have great experience,he was so friendly to spent some time speaking to us and explaining that there is a new team. Atmosphere was great with Candles in lovely music,so we really had a great time. David at the end of our meal offer us tea and coffee that was really nice of him. We see now massive improvement,from staff to food,and now we are going to come back as regular again. And also to end the night David given us 20% marina discounts because we are resident,extremely 😊, we will book my daughter birthday here because happy with your service.…
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Date of stay: January 2023
Value
Location
Service
Room Tip: Really good place to relax and have good food
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, General Manager at Malmaison Brighton
Responded 1 week ago
Dear murphye2023, Thanks for the great review on the hotel. We are delighted you found the restaurant to be so wonderful, with the team, the setting and the food all to be a vast improvement on your previous experience. We look forward to welcoming you back in the near future. Kind Regards, The Mal Brighton Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Excellent hotel . Very comfortable rooms and the food was delicious. Big shout out to Stephan the nights manager who was a delight to deal with ! And made our stay memorable. Had a wonderful time. Happy new year to you all
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Date of stay: December 2022Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, General Manager at Malmaison Brighton
Responded 1 week ago
Dear edwardj139, Thanks for the great review on the hotel. We are delighted you found the hotel to be excellent and Stephen to be such a star. We look forward to welcoming you back on your next visit to our wonderful city. Kind Regards, The Mal Brighton Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jen S wrote a review Jan 2023
The food and décor/atmosphere were lovely, but the staff really made it - so friendly, capable, and helpful :) Thoughtful provision for veggies and people not drinking alcohol, everyone had a great time and we all left feeling very festive.
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Date of stay: December 2022Trip type: Travelled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, General Manager at Malmaison Brighton
Responded 2 weeks ago
Der jensW3247TE, Thank you for the wonderful review, we are delighted you found our amazing team to be so helpful and your experience to be so wonderful. We look forward to welcoming you back to dine in the near future. Kind Regards, The Mal Brighton Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$101 - US$197 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
seattle hotel brighton, brighton hotel seattle, alias hotel seattle
FORMERLY KNOWN AS
Hotel Seattle
LOCATION
United KingdomEnglandEast SussexBrighton and HoveBrighton
NUMBER OF ROOMS
71
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Claim Your ListingMALMAISON BRIGHTON: UPDATED 2023 Hotel Reviews, Price Comparison and 1,388 Photos (England) - Tripadvisor
Frequently Asked Questions about Malmaison Brighton
Which popular attractions are close to Malmaison Brighton?
Nearby attractions include Globalls (0.01 km), Rendezvous Casino (0.2 km), and Brighton Marina (0.01 km).
What are some of the property amenities at Malmaison Brighton?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at Malmaison Brighton?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
What are some restaurants close to Malmaison Brighton?
Conveniently located restaurants include Laughing Dog Brighton, Bella Napoli, and Cafe Rouge - Brighton Marina.
Are any cleaning services offered at Malmaison Brighton?
Yes, dry cleaning and laundry service are offered to guests.
Does Malmaison Brighton offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Malmaison Brighton?
The staff speaks multiple languages, including English, Spanish, Italian, Russian, Portuguese, Polish, and Hungarian.
Are there any historical sites close to Malmaison Brighton?
Many travellers enjoy visiting Royal Pavilion (2.7 km), St Bartholomews (3.2 km), and Preston Manor & Gardens (4.8 km).
Does Malmaison Brighton have any great views?
Yes, guests often enjoy the harbour view available here.
Is Malmaison Brighton accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.