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BEST WESTERN Royal Victoria Hotel

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BEST WESTERN Royal Victoria Hotel
BEST WESTERN Royal Victoria Hotel
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766 Reviews from our TripAdvisor Community

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Showing 747: English reviews
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Shillingstone, United Kingdom
Reviewed yesterday NEW

Stayed two nights Friday and Saturday, mid March 2017 with my partner and 92 year old Dad. Staff, brilliant and all we came across made you feel very welcome. Food in the Piano Bar on both nights was very good and value for money (in a hotel). Breakfast was not the best BW brekkie we have experienced (from Bassenthwaite to...

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Thank BrianLHall
Reviewed yesterday NEW

Once entering I forgot for a moment I had driven down and instead thought I had come down in the TARDIS. Dark wood everywhere and an overwhelming sense that this was 1988 only heightened by the photo of the bride on the wall sporting a bubble perm advertising this as a wedding venue. The outside of the hotel was being...

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Thank drkisskiss1971
London, England, United Kingdom
Reviewed 1 week ago

it is definitely a quirky hotel a bit outdated and a bit wonky too! The room we were staying in had wonky floorboards and it felt like the whole building was leaning on one side! by the end of our stay we were making jokes about it! By I think all these features added some charm!The staff was very friendly!...

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Helpful?
Thank Jurate S
royalvichotel, Front Office Manager at BEST WESTERN Royal Victoria Hotel, responded to this review

Thank you for your great review. We take pride in our quirky charm and our staff's professionalism and friendliness so we're pleased that you noticed this too. We'll be sure to pass your regards along to Juan. If you wish to book again in the future please don't hesitate to contact us directly for the best possible rate!

London, United Kingdom
Reviewed 1 week ago

Came back for a three daybreak with our dogs again. Really lucky with the weather and had a great time away from the stress and pollution of London. Our room initially had scaffolding outside of the windows and they were sealed shut for safety purposes, which was understandable, but a bit of a nightmare as it was a warm day....

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Thank sdeenajeet
royalvichotel, Front Office Manager at BEST WESTERN Royal Victoria Hotel, responded to this review

Thank you for such a comprehensive and positive review! We love to hear such great feedback from repeat customers. Our aim is to give you (and your dogs!) a comfortable and relaxing stay. We really hope that you'll visit again sometime soon.

London
Reviewed 1 week ago via mobile

I have stayed in this hotel several times over the last few years and gave a soft spot for the old lady. It has a prime location on the sea front. I didn't have a sea view but one of the old meeting hall/Masonic lodge at the rear. My room was large, comfortable and clean if a little dated. I...

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1Thank Lisa C
royalvichotel, Front Office Manager at BEST WESTERN Royal Victoria Hotel, responded to this review

Hi Lisa, Thank you for your review. It's really nice to hear such a positive review from a local visitor. As we've mentioned before, our rooms are being updated as we speak so please do check back in with us to see the results. I know that we have previously spoken on the phone about the issues encountered with your...

London, United Kingdom
Reviewed 2 weeks ago

We found all those we dealt with on the staff to be excellent, reception, bar staff, restaurant, house cleaning team, all so helpful, shame the owner does show the same flair to the customers as his staff.

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Helpful?
Thank 138NBo
royalvichotel, Front Office Manager at BEST WESTERN Royal Victoria Hotel, responded to this review

Thank you very much for your review. On behalf of all the staff we would like to thank you for your kind comments. We all work very hard to ensure that we are providing superior service, so it is nice to hear that the work we do pays off!

Orpington, United Kingdom
Reviewed 2 weeks ago

Booked this hotel with afternoon tea included as treat for my Mums 83rd birthday. Generally we were very pleased. The room was a spacious suite with good facilities, slightly spoiled by the scaffolding but still a good sea view. Let themselves down for afternoon tea as did not offer plain scones, only fruit, and the waiters suggestion to "pick the...

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Thank Carole G
royalvichotel, Front Office Manager at BEST WESTERN Royal Victoria Hotel, responded to this review

Hello Carole, Thank you very much for taking the time to write a review. We're very glad that your overall impression was a good one and that you enjoyed your stay. Our rooms are indeed fantastically spacious and although we do have some scaffolding up whilst the hotel has a bit of a face lift (she is nearly 190 years...

Iver Heath, United Kingdom
Reviewed 2 weeks ago

Good comfortable hotel where the staff were very helpful and very friendly. we had an evening meal the day we arrived which was exc lent, also the buffet breakfast was very good. Would definitely recommend this hotel to friends and family.

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Helpful?
Thank sheilaschmidt
royalvichotel, Front Office Manager at BEST WESTERN Royal Victoria Hotel, responded to this review

Hi Sheila, Thank you for your review. The fact that you would recommend us to your friends and family says it all for us really, this is exactly what we aim for! If you wish to book again in the future please contact us directly for the best possible rate.

london
Reviewed 3 weeks ago

Stayed for one night. Totally agree with all the other positive comments. We had room 502 twin sea view. Wonderful stay. Will definitely recommend to friends and will be returning that's for sure. Staff worked hard and are a credit to BW.

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Thank denles
royalvichotel, Front Office Manager at BEST WESTERN Royal Victoria Hotel, responded to this review

Thank you for another five star review! We're so pleased that you enjoyed your stay. The rooms on the 5th floor are always popular because of the uninterrupted sea views they offer. On behalf of the whole team, thank you again for taking the time to review the hotel. Please don't hesitate to contact us directly for your next booking.

Reviewed 3 weeks ago via mobile

My husband and I have stayed at this hotel many times in the last 6 years and have seen gradual improvements to the rooms and decor which is outdated. Personally we love the quirky old place which is steeped in history with its large grand individually designed bedrooms and staircase. The food is good in the restaurant but it could...

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Helpful?
Thank Diane M
royalvichotel, Front Office Manager at BEST WESTERN Royal Victoria Hotel, responded to this review

Thank you, Diane, for taking the time to review the hotel. It's important to us that we keep our regular and repeat customers happy, and we're so pleased that you've noticed all the work that's being done to make improvements. Keep an eye out for some changes happening in our restaurant, which should remedy the issues you've pointed out! We'll...

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Amenities

Highlights
  • Free Parking
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Room Service
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Situated along the picturesque Hastings seafront, the Best Western Royal Victoria Hotel provides high standards of comfort and hospitality. Whether you are looking to explore the offerings of the East Sussex coastline or just want to stay at a quality hotel in Hastings, we are confident you will enjoy your stay with us. This elegant Victorian hotel has tastefully furnished bedrooms and suites, renowned Sea Terrace Restaurant & piano bar and conference & banqueting facilities with views across the English Channel and to Beachy Head. ... more   less 

Additional Information about BEST WESTERN Royal Victoria Hotel

Address: Marina, Hastings TN38 0BD, England
Region: United Kingdom > England > East Sussex > Hastings
Price Range: $82 - $240 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Royal Victoria Hotel 3*
Number of rooms: 52
Reservation Options:
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Also Known As:
Best Western Hastings
St. Leonards-On-Sea Best Western
Hastings Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Royal Victoria Hotel staff and other travellers.
7 questions
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Folkestone, United Kingdom
9 months ago
Worcester, United Kingdom
over a year ago
Winchester,
12 days ago
Wakefield, United Kingdom
Kent, United Kingdom

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Questions? Get answers from BEST WESTERN Royal Victoria Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Favourite floor is the 5th. The sea view is the best also quieter. Deluxe with sea view or Twin with sea view worth booking.”
  • I wanna play
  • Sounds amazing when falling asleep too
  • Face of dissapointment
  • Otis drops facade of casual indifference
  • Otis looking casual near a pastry
  • Nala
 of 5 bubbles sdeenajeet, 13 Mar 2017 | Read review
“when you book a sea room its should not restricted by scaffolding, feel this should have been mentioned.”
 of 5 bubbles 138NBo, 7 Mar 2017 | Read review
“request sea view”
 of 5 bubbles caroleg56, 7 Mar 2017 | Read review
“502 twin suite with sea view”
 of 5 bubbles denles, 27 Feb 2017 | Read review
“evening meals in the restaurant are of very good quality.”
 of 5 bubbles 439rayr, 26 Feb 2017 | Read review
5 of 5