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24/12/2017 25/12/2017
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    Queens Hotel Cheltenham MGallery by Sofitel

    Promenade, Cheltenham GL50 1NN, England
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    24/12/2017 25/12/2017
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    US$188
    US$173
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    Traveller (336)
    Room & Suite (76)
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    Overview
    • Excellent39%
    • Very good34%
    • Average15%
    • Poor7%
    • Terrible5%
    Travellers talk about
    “afternoon tea” (66 reviews)
    “brasserie blanc” (19 reviews)
    Free Wifi
    Parking
    Breakfast Buffet
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Concierge
    Wheelchair Access
    Conference Facilities
    Dry Cleaning
    Housekeeping
    Self-Serve Laundry
    4.0 Star Hotel
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    Rooms
    24 Dec25 Dec
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (1,328)
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    1 - 5 of 1,305 reviews

    Reviewed yesterday via mobile

    From the time of booking (August) to the actual event, I received a full & friendly service which I could not fault from Ellie & Madeline! On the actual day additional staff were provided all of which were an absolute pleasure & ensured the party...More

    Thank Jacqui D
    Hotel's Favourite
    Reviewed 29 August 2017 via mobile

    We stayed for three nights in one the hotels superior rooms over the bank holiday. The room was incredible, based on the third floor and worth the extra money. We overlooked the stunning Imperial gardens and along the Promenade. The bed was huge and so,...More

    2  Thank Helen R
    Response from Yasmin K, General Manager at Queens Hotel Cheltenham MGallery by SofitelResponded 1 September 2017

    Dear Helen R, Your review has out a wonderful smile on the teams and face and my own. I am very pleased and proud to read your experience at the hotel across all departments. We have passed on your comments to the whole team. Brij...More

    Reviewed 2 days ago via mobile

    Reasonably priced and pleasant afternoon tea. They were short staffed because of the weather. However the service was good Afternoon tea was good Good choice of sweet and savoury options Including vegetarian.

    Thank moononline
    Reviewed 2 days ago

    It is a little strange to give a one star rating to a hotel I know from previous visits to be extremely good but this weekend’s experience has left me extremely disappointed by the attitude of its management. A couple of weeks ago I booked...More

    Thank chriscwalker
    Reviewed 3 days ago

    Excellant service, friendly staff and beautiful room. Stayed here on a family trip last week and couldn't have asked for more. Location was perfect for shopping and sightseeing. Would highly recommend

    Thank carrig242017
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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Restaurant
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Meeting Rooms
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Self-Serve Laundry
    • Breakfast Available
    • Room amenities
    • Minibar
    • Things to do
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • US$128 - US$268 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #5 Business Hotel in Cheltenham
    • #5 Luxury Hotel in Cheltenham
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 84
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Agoda, Priceline, Hotels.com, Travelocity, Expedia, Orbitz, Hotwire, TripOnline SA, Cheap Tickets, Cancelon, HotelQuickly and Evoline ltd so you can book your Queens Hotel Cheltenham MGallery by Sofitel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • Cotswolds >
    • Cheltenham
    • Also Known As
    • Queens Hotel Cheltenham ,
    • Mercure Cheltenham
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    Traveller (336)
    Room & Suite (76)
    Dining (23)
    Hotel & Grounds (256)
    Bathroom (22)
    Business Centre & Event Rooms (11)
    Nearby
    Nearby HotelsSee all 23 hotels in Cheltenham
    Strozzi Palace Boutique Suites by Mansley
    364 reviews
    .57 km away
     
    Clarence Court Hotel
    557 reviews
    1.12 km away
     
    DoubleTree by Hilton Cheltenham
    346 reviews
    3.05 km away
     
    Cotswold Grange Hotel
    544 reviews
    1.41 km away
     
    Nearby Restaurants
    East India Cafe
    755 reviews
    .20 km away
    Montpellier Lodge
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    .25 km away
    All Bar One Cheltenham
    422 reviews
    .20 km away
    Brasserie Blanc
    1,324 reviews
    .03 km away
    Nearby Attractions
    Montpellier District
    758 reviews
    .17 km away
    Everyman Theatre
    345 reviews
    .48 km away
    Cheltenham Town Hall
    211 reviews
    .15 km away
    Neptune Fountain
    126 reviews
    .24 km away
    Ask a question
    Questions & Answers
    R18
    4 April 2017|
    AnswerShow all 2 answers
    Response from Yasmin K | Property representative |
    We do have a large car park on site with over 70 spaces at the side of the hotel. The car park is charge is variable per hour or overnight depending how long you are parking for.
    0
    Votes
    R18
    4 April 2017|
    AnswerShow all 3 answers
    Response from Wenno1975 | Reviewed this property |
    There is on-street parking free of charge between 6pm and 8am right outside the hotel.
    0
    Votes
    TheMidlandsBrummie
    17 December 2016|
    AnswerShow all 4 answers
    Response from Yasmin K | Property representative |
    There is a large car park on site on a first come basis. we would suggest arriving at the hotel prior to 5pm.
    0
    Votes
    Room Tips
    "The quiet rooms are situated overlooking the car park and may also have fire escape views."
    Read review
    "Overlook the Imperial Gardens"
    Read review
    "Ask for front of hotel"
    Read review
    "Ask for a quiet room the view maybe less interesting but the nights sleep a treat!"
    Read review
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