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All reviewsroll top bathmonsoon showerjunior suitenespresso machinesunday nightmini baran upgradelovely hotelfree standing bathfood and winereception staffstandard roomwalk in showerservice at breakfastgreat roomlimited parkingspecial occasion
Nice big room but rather dark furnishings and décor, especially in wet room. Coffee machine in room with french biscuits. Large comfortable bed but perhaps a lack of seating, personally would swap the in -room bath for a comfortable chair! Challenging spiral staircase to restaurant/breakfast...More
Response from Rojan J, General Manager at Hotel du Vin CheltenhamResponded yesterday
Thank you for your feedback. I would like to apoloize about the accessibility issues at our hotel during your stay. However I am pleased that staff tried their best to make sure your stay was enjoyable.
We were made welcome from arrival, every member of staff was friendly and helpful. Nice room with lovely facilities. Location of the hotel is great, 5 minute walk into town. Highly recommended all round!
Thank Steve G
Response from Rojan J, General Manager at Hotel du Vin CheltenhamResponded 6 days ago
Thank you for your review.
I am very pleased to read you had a positive stay.
Hope you visit us again.
This is the second time we have visited the hotel for a night as a last minute treat. We booked in the afternoon as we were going out for dinner in Cheltenham. We had a standard room this time. Last time we had a superior...More
Response from Rojan J, General Manager at Hotel du Vin CheltenhamResponded 1 week ago
Thank you for an amazing review, Yes it would be rude to not take advantage of Friday promotion.
Hope you visit us soon.
So we decided to treat ourselves to afternoon tea and booked in for 3.15pm. The service was so slow but luckily we had plenty of time. It was nearly an hour before we got any food but it was varied and of good quality and...More
Response from Rojan J, General Manager at Hotel du Vin CheltenhamResponded 2 weeks ago
Thank you very much for your feedback. I am pleased that quality and quantity of the afternoon tea was as expected. However I am very sorry about how long it took for us to get the food to you. I can assure you...More
We stayed for one night using the Friday promotion (champagne, room and dinner). Very friendly welcome and generous upgrade to a fabulous junior suite with freestanding bath and waterfall shower. Our meal was delicious with great wine advice. Great location but it is the welcoming...More
Response from Rojan J, General Manager at Hotel du Vin CheltenhamResponded 3 weeks ago
Thank you for a lovely review and a great rating. I hope you visit us again soon.
Response from ChrisThompsonHDV | Property representative |
Hi Paddock-55, thank you for your question. We have a steam room within the spa but no swimming pool. We do however have free guest passes for DW gym which is a 15 minutes walk from the hotel and they have a swimming pool... More
Hi Paddock-55, thank you for your question. We have a steam room within the spa but no swimming pool. We do however have free guest passes for DW gym which is a 15 minutes walk from the hotel and they have a swimming pool. Kind regards, Chris Thompson, General Manager