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Hotel du Vin Cheltenham

TravelocityUS$105*
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Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$116*
US$105*
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US$116*
US$116*
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Hotel du Vin Cheltenham
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953 Reviews from our TripAdvisor Community

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Showing 946: English reviews
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Warwickshire, United Kingdom
Reviewed today NEWvia mobile

A beautiful building with stunning bar area and grand entrance to the bistro but do not look up! Smoke detectors and air conditioning grills are covered in fur. The spot lights have black rings around them and the windows are filthy. Such a shame as the decor looks impressive from a distance. The bistro has a stale fat smell -...

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Helpful?
Thank Jayne R
Florence, Italy
Reviewed yesterday NEWvia mobile

We loved our stay in Cheltenham. Hotel with parking and restaurant. Bed was extremely comfortable, stunning bathroom. Heated floor and large bath. Staff was very kind to let us checking in a bit earlier.

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Helpful?
Thank GaeFire
Cambridge, United Kingdom
Reviewed 3 days ago NEW

Comfortable bed, great rainfall shower. Food no longer the delight it used to be when the HDV opened.. not much difference in fact to any other hotel of this price band. Drinks - barman lacked warmth and didnt know how to make a standard Gin Martini. Muzac piped in everywhere except the room I slept in. Even at Breakfast 7am...

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Helpful?
Thank riverclinic
Chris T, General Manager at Hotel du Vin Cheltenham, responded to this review

Dear riverclinic, Thank you for taking the time to leave your feedback following your recent stay with us. I am sorry to hear that we fell short of delivering the high standards that we strive to deliver all guests. I have discussed your comments regarding the bartender with my Bar Manager as this should not have happened so please accept...

Reviewed 5 days ago NEWvia mobile

I came here for work and was pleasantly surprised. The room was lovely and the bathroom was amazing. Free standing bath and heated flooring in the bathroom was a nice touch. Can't wait to stay here again. 9/10

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Helpful?
Thank Kurt M
Chris T, General Manager at Hotel du Vin Cheltenham, responded to this review

Dear Kurt M, Thank you for the fantastic comments and I am delighted to hear you can't wait to return to our beautiful hotel...we can't wait to welcome you back! Best wishes Chris Thompson General Manager

Cheltenham, United Kingdom
Reviewed 1 week ago

Had a wonderful evening with friends in one of the hotels private dining room to celebrate my husbands 50th Birthday . The staff could not do enough to make this night special for us. The food was amazing and the chefs did us proud , with a table of fourteen people we where all served at the same time and...

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Helpful?
Thank holliejayne54
Chris T, General Manager at Hotel du Vin Cheltenham, responded to this review

Dear holliejayne54, Thank you for the fantastic comments, its great to read you had such a great experience at our 'excellent hotel' for your husbands 50th birthday. We look forward to welcoming you back again soon. Kind regards Chris Thompson General Manager

Reviewed 1 week ago via mobile

I treated my partner to dinner and a night away for his birthday, taking advantage of the Sunday room deal. The food was beautiful, best prawns we have had and lovely fresh complimentary bread. We then had the chateaubriand which was beautifully cooked. The parmentier potatoes were a little bland but other than that the meal was perfect. Excellent service...

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Helpful?
Thank shanadesmith
Chris T, General Manager at Hotel du Vin Cheltenham, responded to this review

Dear shanadesmith, Thank you for the great comments, the Sunday promotion is excellent value and becoming very popular for a relaxing long weekend and delighted to hear we could help ensure your partner had a fantastic birthday. We look forward to seeing you again soon. Kind regards Chris Thompson General Manager

Woodley, United Kingdom
Reviewed 1 week ago via mobile

I was staying in the Veuve Clicquot room, which was a good size with double bathtubs in the bedroom and a great rain shower in the bathroom. It had a big sofa and a dedicated desk for working. There was a good selection of toiletries and the usual tea/coffee making facilities. There is a nice bar area on the ground...

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Helpful?
Thank Stuart M
Chris T, General Manager at Hotel du Vin Cheltenham, responded to this review

Dear Stuart M, Thank you for the comments following your recent stay. Its great to read you enjoyed the hotel and made use of our excellent location in the centre of Cheltenham. Please accept my apologies for the issue with the WIFI, we have recently completed a full upgrade to our WIFI to ensure that the speeds are sufficient for...

London, United Kingdom
Reviewed 1 week ago

Stayed here with a group of friends for the weekend. Everything nice but no more than that. Room clean and tidy, with a great shower. The room is not that big - just big enough for 2. The bed was comfy and we slept well. The cocktails were very nice and the food was OK. Breakfast was better than dinner....

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Helpful?
Thank frogmella2
Chris T, General Manager at Hotel du Vin Cheltenham, responded to this review

Dear frogmella2, Thank you for taking the time to write your comments following your recent stay with us. Naturally is was disappointing to read that we didn't live up to expectation but would like to ensure you that we take all feedback on board and share them across the hotel to as use as tools for improvement. We hope to...

Matlock, United Kingdom
Reviewed 1 week ago

Along with my family from Scotland, England and USA we spent 2 nights at the hotel to attend my son's wedding(11th/13th May). I would like to compliment the hotel for all aspects of luxury including rooms, food, services and location. However I would suggest the following: 1. Please, please arrange to have the direction signs to your bedrooms clearly shown...

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Helpful?
Thank David735061
Chris T, General Manager at Hotel du Vin Cheltenham, responded to this review

Dear David735061, Thank you for taking the time to leave your feedback. I was delighted to read that you have such an excellent stay and made use of our excellent location in the centre of Cheltenham. With regard to the comment regarding bottled water, we do provide complimentary still and sparkling water on arrival to all rooms, and then charge...

Reviewed 2 weeks ago via mobile

We were a mixed age family of 10 , and we all had a lovely meal . The service was attentive , friendly and helpful . The self service selection of salads , cold meats and fish were excellent for the starter course . And there was a good choice of entrees . The puddings were delicious . A happy...

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Helpful?
Thank Elizajo
Chris T, General Manager at Hotel du Vin Cheltenham, responded to this review

Dear Elizajo, Thank you for the great comments following your recent 'lovely meal' with us here at HdV Cheltenham. We look forward to welcoming you back again in the future when you have another family Sunday lunch outing! Best wishes Chris Thompson General Manager

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Formerly the Carlton Hotel and located in the chic Montpellier district of this historic spa town. Hotel du Vin Cheltenham offers forty nine bedrooms and suites, all decorated in inimitable Hotel du Vin style. The wonderfully spacious public areas centered around a showpiece spiral staircase, include a trademark Bistro with extensive al fresco dining, both a Champagne and Sinners Enclosure Bar, beauty treatment rooms and private dining rooms. The general manager is Tom Ross. ... more   less 

Additional Information about Hotel du Vin Cheltenham

Address: Parabola Rd, Cheltenham GL50 3AQ, England
Region: United Kingdom > England > Cotswolds > Cheltenham
Price Range: $181 - $347 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel du Vin Cheltenham 4*
Number of rooms: 49
Reservation Options:
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Hotel Style:
#3 Business Hotel in Cheltenham
#4 Romantic Hotel in Cheltenham
#5 Family Hotel in Cheltenham
#7 Luxury Hotel in Cheltenham
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Questions & Answers

Here's what travellers have asked, with answers from Hotel du Vin Cheltenham staff and other travellers.
4 questions
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Questions? Get answers from Hotel du Vin Cheltenham staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room without a bath and a full walk in shower..”
riverclinic, 25 May 2017 | Read review
“They have many quality rooms so study carefully also request a guide map to your room”
David735061, 15 May 2017 | Read review
“Ask for the quietest room possible”
HannahEurope, 10 May 2017 | Read review
“Lift available although stairs are easy to handle. Large reception area with seating. Free parking outside the hotel”
Alison514, 3 May 2017 | Read review
“La Grand Dame, see above, is grand. The hotel is on a quiet road, I imagine all rooms are pretty quiet.”
juder2013, 19 Apr 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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