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I recently stayed at the Guest House for several weeks. The room was clean and comfortable, the owner and staff very helpful and friendly , and the cooked breakfast was excellent. Good wifi. The Guest House is within easy walking distance of the seafront, and...More
We spent two nights at the Waverley Park Lodge with my husband and 15 year old son. It fulfilled our expectations. Our room was clean and comfortable. It was a great base, 20 minute walk to the hovercraft, five minute drive to Gun Wharf Quays,...More
Arrived back today after a 2 night stay and sorry to say how disappointed we were on our arrival. We arrived Saturday evening after a long @ 5 1/2 hrs drive in really bad weather . Parked up in the drive at the side just...More
Booked this B&B for our visit to victorious festival over the August bank holiday weekend. Clean tidy and comfortable. We got to park right outside which was quite lucky, not sure how easy that would have been if we arrived much later than 3pm.
we had to get our own cutlery cups etc from the shelvs the tables were always bare no attention to guest it felt like a prison with the chap staying there 24/7 he was rude and would not talking he spoke to a guest about...More
1 Thank cauline1couling
Response from Garry S, Owner at Waverley Park LodgeResponded 30 July 2017
We have surveyed and keep the tables clear so customers can choice and help themselves to the condiments they wish to use so they can have a clutter free table. No one deserves to be spoken down to at the Waverley Park Lodge...More
Hi there. I never did get a response to my complaints. However I did manage to get a £35 refund via the co-op Visa Credit Card disputes resolution procedure. I am glad I paid by credit card now, as I would not even have got... More
Hi there. I never did get a response to my complaints. However I did manage to get a £35 refund via the co-op Visa Credit Card disputes resolution procedure. I am glad I paid by credit card now, as I would not even have got this small refund.