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Holiday Inn Express Portsmouth - North, an IHG hotel

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Eastern Road, Portsmouth PO6 1UN England
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
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US$115
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Free cancellation until 26/12/21
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US$115
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Free cancellation until 25/12/21
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US$106
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Traveller (312)
Room & Suite (44)
Dining (39)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn Express Portsmouth - North, an IHG hotel
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#11 of 42 hotels in Portsmouth
Location
Cleanliness
Service
Value
Welcome to Holiday Inn Express Portsmouth - North, offering contemporary accommodation just a ten-minute drive from the Historic Dockyard, home to the Lord Nelson's HMS Victory, and Portsmouth's thriving city centre. Southampton Airport is just 30 minutes away by car. Paulton's Park, home to Peppa Pig World, is just 30 minutes away. This Portsmouth hotel is proud to offer a friendly welcome, comfortable accommodation and a convenient location for business and leisure guests. Our en suite bedrooms are modern and airconditioned with flat screen TVs, free Wi-Fi and tea and coffee facilities. Our guests can enjoy great facilities including evening meals and a licensed bar. All of our rates include breakfast so our guests wake up from a great night's sleep and enjoy a tasty and filling start to their day. We have ample free parking.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Conference facilities
Meeting rooms
Baggage storage
Non-smoking hotel
24-hour front desk
Parking
Wifi
Bar / lounge
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Kids' meals
Express check-in / check-out
Dry cleaning
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Room features
Air conditioning
Housekeeping
Iron
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Business
Languages Spoken
English
795Reviews27Q+A100Room tips
Traveller rating
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Popular mentions
PTW7 wrote a review 6 Nov
146 contributions121 helpful votes
The hotel was extremely dirty. I couldn’t stand to step on to the bathroom floor as it was so dirty and stained. Splash stains on the ceilings and walls. Floors clearly not hoovered. Broken fittings. Awful. Breakfast was inedible. Greasy, smelly and quite frankly disgusting so we had to pay to eat out for breakfast each day. The hallways of the hotel smelt strongly of baby products. It was strange. Location was good and reception staff were fantastic, particularly primrose. She moved our room but the second room was also dirty, not her fault at all as she explained that housekeeping are a separate company and she tried her best to make us comfortable. We were kindly offered a refund of one night, which was greatly appreciated. I wouldn’t stand here again and I wouldn’t recommend. In fact, it’s put me off all Holiday Inn hotels. Had it not been a break gifted to us, we would have immediately left.
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Date of stay: November 2021Trip type: Travelled as a couple
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Response from IHG Service, Owner at Holiday Inn Express Portsmouth - North, an IHG hotel
Responded 1 week ago
Hi PTW7, Thank you for staying with us and for banking on our hotel for your travel needs. Although I am thrilled to know that you liked the location and that you found the service provided by our staff helpful, I am concerned to learn that we failed to meet your expectations on your most recent visit due to the issues encountered with the condition of the rooms and the breakfast options. The experience you described certainly isn’t what we want for any guest. I'm truly sorry for the letdown. I alerted the hotel management team, so they can improve on these areas. I also sent you a private message to follow up and obtain more details. I hope that you will give us the opportunity to serve you again in the future! Best regards, Jonathan A Case Manager IHGService
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charleyboy1955 wrote a review 6 Nov
Nerja, Spain117 contributions40 helpful votes
Excellent location near to Portsmouth ferry terminal. As a motorcycle traveller it was a welcome end to a tiring day riding. Fuss free check-in and a lovely room to get organised for the next day's ferry. The hotel was busy but having a bar and dining facilities was very convenient and the wait for dinner not too long.
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Date of stay: October 2021Trip type: Travelled solo
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1dustyrhodes wrote a review 3 Nov
Surrey, United Kingdom350 contributions135 helpful votes
Lovely greeting on reception. We had spent over an hour trying to locate this place. The sat nav stopped before the 'roundabout' who knew Eastern Road was in two sections. Several phones to the Inn to no avail, but at last asked our way and having left Gosport at six pm, finally checked in at eight pm. Manage to get food, rather noisy children up late, a dog fight in reception made the evening. Room beautiful, clean and quite large, felt welcoming. Breakfast quite busy, sadly as always cold. Not good. Coffee and toast/marmalade delicious. So much waste, but to be expected. Everybody we had any contact with were charming, helpful and friendly. Shall stay again.
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Date of stay: October 2021
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Response from Izaskun Olarreaga, Owner at Holiday Inn Express Portsmouth - North, an IHG hotel
Responded 3 weeks ago
Dear guest, We truly appreciate your feedback! We're glad to hear you had a pleasant stay and will come back in the near future! Hope to see you again very soon! Best regards, Izaskun
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HonestTraveller_10 wrote a review Oct 2021
Northamptonshire11 contributions3 helpful votes
Stayed here for 2 nights - 1 adult & 10 & 7yr old boys. Room was clean, bathroom decent size & all fine on this front. Breakfast was an absolute disaster - think Squid Games style survival of the fittest! Far too many people in the self service area - it was like Covid had never existed. Had to queue ages for anything & it was not the relaxing breakfast that I had hoped for. Impossible to get food for myself & 2 children at the same time as ensuring we kept our table as the only adult in our party. Food wasn't very good quality either. Such a shame & not the fault of the staff. Senior management need to drastically change the organisation of breakfast....
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Date of stay: October 2021
Rooms
Location
Service
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Response from IHG Service, Owner at Holiday Inn Express Portsmouth - North, an IHG hotel
Responded 2 weeks ago
Hello HonestTraveller_10, We want a pleasant and comfortable stay for our guests at all times. I am sorry that this was not met, from the level of service received to the less than satisfactory dining experience. I have alerted the hotel management regarding your concerns. I know they appreciate your sharing your experience, and I am confident they will take steps for further improvement and make sure this doesn’t happen again. I am hopeful that your future stays with us will be pleasant. Thanks for bringing this to our attention. Best, Ronald R. Case Manager IHGService
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catlady81 wrote a review Oct 2021
Altrincham, United Kingdom60 contributions71 helpful votes
The staff were great so can't fault them. The location is a good base....but everything else would stop us staying here again. 1. We booked a room for 2 adults and 2 kids, we got a room with one double bed and a small sofa bed set up with 1 pillow. The room did not sleep 4 people. After lots of back and forth we were given a complimentary room so slept separately. There were only 3 towels in the room too. 2. Breakfast was OK, it was a free for all and you would think Covid was over. Not enough tables and chairs, we had to have breakfast sat on low chairs and tables in the reception area, with kids too! 3. The evening food was pre-made, put in a microwave type. The food was luke warm. They had 3 items for kids on the menu but only 1 available. 4. Our 3rd night, the maids had taken away a used towel, even though it wasn't on the floor (happy to have reused), no replacement so only 2 towels on the 3rd night. Never had so many issues. Not somewhere to stay with kids, the the rooms don't sleep 4. Would recommend choosing somewhere else to stay.
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Date of stay: October 2021Trip type: Travelled with family
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PRICE RANGE
US$57 - US$153 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton portsmouth hotel portsmouth, hilton international portsmouth, portsmouth hilton international
FORMERLY KNOWN AS
Hilton Portsmouth
LOCATION
United KingdomEnglandHampshirePortsmouth
NUMBER OF ROOMS
119
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Frequently Asked Questions about Holiday Inn Express Portsmouth - North, an IHG hotel
Which popular attractions are close to Holiday Inn Express Portsmouth - North, an IHG hotel?
Nearby attractions include Exciting Escapes (3.6 km), The Crafty Chocolatier (7.1 km), and Other World Escapes - Escape Room Portsmouth (4.9 km).
What are some of the property amenities at Holiday Inn Express Portsmouth - North, an IHG hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a lounge.
What food & drink options are available at Holiday Inn Express Portsmouth - North, an IHG hotel?
Guests can enjoy free breakfast, a lounge, and complimentary tea during their stay.
Is parking available at Holiday Inn Express Portsmouth - North, an IHG hotel?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Express Portsmouth - North, an IHG hotel?
Conveniently located restaurants include Huis, Giorgio's Pizza, and Minnies Kitchen.
Does Holiday Inn Express Portsmouth - North, an IHG hotel offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.
Are there any historical sites close to Holiday Inn Express Portsmouth - North, an IHG hotel?
Many travellers enjoy visiting Royal Armouries - Fort Nelson (7.3 km), Portsmouth Historic Dockyard (6.1 km), and Portsdown Hill (3.7 km).
Is Holiday Inn Express Portsmouth - North, an IHG hotel accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.