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Holiday Inn Portsmouth

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Holiday Inn Portsmouth
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925 Reviews from our TripAdvisor Community

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Showing 894: English reviews
Ninove, Belgium
Reviewed 2 September 2015

This hotel was the opposit of what we had the night before in the seafront holiday inn in Brighton. Hotel rooms need to be refreshed as well as the lobby. While freshing up the lobby please change the reception manager as well. Not friendly at all and very brute to the girl with him on the reception. This is not...

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Helpful?
Thank Patrick C
EmilydW283, Guest Relations Manager at Holiday Inn Portsmouth, responded to this review

Dear Patrick C, Thankyou for taking the time to review your stay with Holiday Inn Portsmouth. I'm sorry to hear about your disappointing stay and I will pass on your comments to the housekeeping manager with regards to the water boiler and bathroom - both totally unacceptable. Please accept my apologies. I have passed on, to the general manager, your...

Portsmouth, United Kingdom
Reviewed 1 September 2015 via mobile

I stayed here on the Saturday and Sunday nights of the Victorious festival 2015. The hotel is in a great location, right near the seafront, it was a real shame that only one of the two lifts worked on what may have been their busiest weekend and they seemed to struggle to keep up with demand at breakfast. I think...

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Helpful?
Thank Lucy F
EmilydW283, Guest Relations Manager at Holiday Inn Portsmouth, responded to this review

Dear Lucy F, Thankyou for taking the time to review your stay with Holiday Inn Portsmouth. As you rightly thought, last weekend was busier than most and I'm sorry that we seemed to struggle with the demand at breakfast, but I'm pleased you enjoyed it once settled at your table. I'm sorry about one of the lifts not working, definitely...

Churchill, United Kingdom
Reviewed 1 September 2015 via mobile

Reasonably priced hotel in excellent location close to historic Portsmouth, Gunwharf Quays, restaurants, bars, casino, shopping centre, car park and ferry terminals. Room was adequate and staff very helpful indeed. Perfect position to visit HMS Warrior, the Mary Rose and its museum. All just 5 minutes walk.

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Helpful?
Thank Trevor W
EmilydW283, Guest Relations Manager at Holiday Inn Portsmouth, responded to this review

Dear Trevor W, Thankyou for taking the time to review your stay with Holiday Inn Portsmouth. We are pleased to hear you enjoyed your stay and thankyou for your positive feedback regarding our location and staff - customer service is of utmost importance to us. I hope you enjoyed HMS Warrior and Mary Rose. Thankyou again and we look forward...

Canberra, Australia
Reviewed 27 August 2015

Great location for visiting the Historic Dockyards which was our goal. Long walk to get to the room as it's a big hotel. Basic but ok. In fact the simplicity was almost welcome after the 13 hotels before it that all seemed to have a different and increasingly complicated system of faucets. The towels were another thing though. They were...

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Helpful?
Thank Tig B
EmilydW283, Guest Relations Manager at Holiday Inn Portsmouth, responded to this review

Dear Tig B, Thankyou for taking the time to review your stay with Holiday Inn Portsmouth. Thankyou for your positive feedback with regards to our location and simplicity but I'm so sorry to hear about your towels. I have passed your comments on to the housekeeping manager to ensure that this problem doesn't happen again. Please accept my apologies and...

Portsmouth, United Kingdom
Reviewed 27 August 2015 via mobile

Family stayed at the hotel over a busy August weekend. Executive twin, excellent views, confortable beds, spotlessly clean. Breakfast was enjoyable and filling. Perfectly located for visiting Old Portsmouth and Gunwharf. Will be returning next year for longer in order to visit IOW too. Thank you to all staff.

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Helpful?
Thank Sarah C
EmilydW283, Guest Relations Manager at Holiday Inn Portsmouth, responded to this review

Dear Sarah C, Thankyou for taking the time to review your stay with Holiday Inn Portsmouth. We are delighted to hear that your stay was an enjoyable one - customer experience is of utmost importance to us so to receive your positive comments makes all the hard work worthwhile. I will pass on your kind words and we look forward...

Bristol, United Kingdom
Reviewed 26 August 2015

I went here for a short break with the missus. The hotel is in a good location, 5 minute walk to the pier, 15 minute walk to the Gunwharf shopping centre bit. Staff are perfectly nice, so no issues there. We went for an executive room which was on the 6th floor (room 629 I think?). The room itself was...

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1Thank Rob H
EmilydW283, Guest Relations Manager at Holiday Inn Portsmouth, responded to this review

Dear Rob H, Thankyou for taking the time to review your stay with Holiday Inn Portsmouth. Thankyou for your positive feedback with regards to the location and the staff but I'm sorry to hear you were disappointed with the bathrooms, amongst other things. As the hotel was built in the 1970's, the rooms are unfortunately all of a similar size,...

Reviewed 23 August 2015 via mobile

Stayed there for a day on my business trip. Location of the hotel is good however ambience and room quality is not worth the price....bath is old styled and not up to the mark. Food service- haven't got chance for lunch or dinner however breakfast options were standard as you can get in any of the British hotel. Nothing good...

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Helpful?
Thank anil m
EmilydW283, Guest Relations Manager at Holiday Inn Portsmouth, responded to this review

Dear anil m, Thankyou for taking the time to review your stay with Holiday Inn Portsmouth. Thankyou for your positive comment with regards to our location but I'm sorry you felt that the ambience and room quality is not worth the price. We are currently undergoing a refurbishment program which will give the rooms an uplift. Thankyou again, your feedback...

Peterborough, United Kingdom
Reviewed 21 August 2015

Good location for visiting Portsmouth plus good pool to relax in, nice bright lounge & dinning room. Warm friendly Holiday Inn welcome on arrival, TV did not work in my room but duty Manager Alex resolved the problem which involved a room change very quickly. Good hearty breakfast to start your day, only down side is the car park, quite...

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Helpful?
Thank Eddie R
EmilydW283, Guest Relations Manager at Holiday Inn Portsmouth, responded to this review

Dear EddieR, Thankyou for taking the time to review your stay with Holiday Inn Portsmouth. I'm delighted to hear that you enjoyed your stay and thankyou for all of your positive comments, it makes all of our hard work worthwhile. Customer service is of utmost importance so I'm thrilled you got a warm welcome. I'm pleased that Alex was efficient...

London
Reviewed 20 August 2015

Service on arrival was great, although I couldn't check in I was able to use the fitness suite to change for my afternoon function. Then we stopped in the restaurant, service here was very slow and not that great. The room on check in was great, tea and coffee facilities and everything we needed. The pool was an added bonus,...

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Helpful?
Thank Charlotte2847
EmilydW283, Guest Relations Manager at Holiday Inn Portsmouth, responded to this review

Dear Charlotte2847, Thankyou for taking the time to review your stay with Holiday Inn Portsmouth. Thankyou for your in depth feedback, without it we wouldn't be able to continually improve our standards. We are delighted to hear that the service on arrival was great and I'm pleased you had a chance to take advantage of the leisure club facilities. I'm...

Edinburgh, United Kingdom
Reviewed 18 August 2015

Stayed here for a week while working down in Portsmouth. The highlight of the hotel is it's location which is a 5 minute walk to Gun Wharf. The biggest negative would be the tiny car park. Fortunately there is free street parking between 1800-0800, which suited me as I had to drive to work each day. The hotel itself was...

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Helpful?
Thank James D
EmilydW283, Guest Relations Manager at Holiday Inn Portsmouth, responded to this review

Dear James D, Thankyou for taking the time to review your stay with Holiday Inn Portsmouth. I'm pleased to hear you enjoyed your stay and thankyou for your positive comments about the location and the rooms. With regards to the parking, if the onsite car park is full then we do give out free parking permits at reception for the...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located near the seafront in Portsmouth in the heart of Hampshire within easy access of the M27 MotorwayOnly a five minute walk from Old Portsmouth where you can spend a nautical day discovering the famous Historic Dockyard and ships HMS Victory, HMS Warrior and the Mary RoseThe leisure and shopping destination Gunwharf Quays near the Spinnaker Tower is set on the waterfront and minutes from the hotel with designer label stores, cinema, bowling alley, comedy club and numerous bars and restaurants. Port Solent is one of the south coast s most impressive marinas with shops, restaurants, bars and a cinemaThe hotel consists of 165 en-suite fully air conditioned bedrooms, Spirit Health Club, Academy Conference Centre, Restaurant, Bar and Lounge AreaThe excellent accommodation has all the comforts you would expect from a first class hotel including interactive TV's with movies and Play Station Games and high speed internet accessThe facilities include Restaurant, 24 hour Room Service, Lounge and Bar Area and complimentary use for residents of the Spirit Health Club with gym, indoor pool, Jacuzzi and sauna. The hotel has 9 conference and training rooms and can accommodate from 2-150 delegates in the fully air-conditioned Academy Conference Centre with wireless internet access and all day tea and Starbucks coffee. Accessible & Family Rooms available. Kids Stay & Eat Free (terms and conditions apply)The hotel has limited onsite parking but can supply permits for in house guest for the ample parking surrounding hotel. ... more   less 

Additional Information about Holiday Inn Portsmouth

Address: Pembroke Road, Portsmouth PO1 2TA, England
Region: United Kingdom > England > Hampshire > Portsmouth
Price Range: $170 - $290 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Portsmouth 3*
Number of rooms: 166
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Also Known As:
Holiday Inn Portsmouth Hotel Portsmouth
Portsmouth Holiday Inn
Holiday Inn Portsmouth Hampshire
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Portsmouth staff and other travellers.
5 questions
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Nuneaton, United Kingdom
6 months ago
London, United Kingdom
Telford, United Kingdom
over a year ago

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Questions? Get answers from Holiday Inn Portsmouth staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a sea view room to get a better view”
 of 5 bubbles christophersawyer, 14 Mar 2017 | Read review
“Ask for a sea view”
  • What the...?
 of 5 bubbles Bender_B_Rodriguez, 20 Dec 2016 | Read review
“Sixth floor for best views and executive room perks.”
 of 5 bubbles marinerCoventry, 18 Dec 2016 | Read review
“All very standard, go cheap and eat elsewhere.”
 of 5 bubbles Plashfacker, 7 Dec 2016 | Read review
“Park early to get a space, and avoid trees laden with seagulls.”
 of 5 bubbles BerkshireTravelHog, 23 Nov 2016 | Read review
5 of 5