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Holiday Inn Express Portsmouth - Gunwharf Quays

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Holiday Inn Express Portsmouth - Gunwharf Quays
Holiday Inn Express Portsmouth - Gunwharf Quays
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1,158 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Portsmouth - Gunwharf Quays
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Showing 1,119: English reviews
Yorkshire, England
Reviewed 1 week ago

This was the 2nd time I've stayed here as I had business in the area & location wise it is great on an evening. Sadly on this occasion the stay was anything but great. I booked a double room and was given 343.. This is quite possibly the furthest room in the hotel, which I didn't have a problem with....

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Helpful?
Thank Spiderdude
Becky C, Guest Relations Manager at Holiday Inn Express Portsmouth - Gunwharf Quays, responded to this review

Dear Spiderdude, Thank you for reviewing your stay with us. We are sorry that your email was not responded to. We aim to answer all emails as soon as possible. Regarding the issues you encountered whilst staying with us, we apologise for these. With the air con unit; we did come and have a look at it and when we...

Newport
Reviewed 2 weeks ago via mobile

For an hotel that occupies an excellent spot in the Gunwharf Quay shopping centre and within a stone's throw of major Portsmouth attractions, the Holiday Inn Express does little to make itself stand out from other hotels of the same class. The rooms, facilities and general comfort are only just passable but the whole affair is held together by a...

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Helpful?
Thank Anglosearcher
Becky C, Guest Relations Manager at Holiday Inn Express Portsmouth - Gunwharf Quays, responded to this review

Dear Anglosearcher, Thank you for reviewing your stay with us. We are sorry that you found our hotel only passable. We strive to give the best service we can. Thank you for the comment about our great team. Regarding the condition of the rooms and your comments, we are getting a refurbishment in early Spring; so we look forward to...

Guadiaro, Spain
Reviewed 2 weeks ago via mobile

This hotel is to Holiday Inn Express brand standard and clean and suitable for short visits. Adequate facilities in the rooms with coffee and tea making facilities and ample space. Bathroom fitted with liquid soap dispensers but this is standard for HIE and keeps costs down. Very efficient and friendly reception staff at check in and definitely a hotel fit...

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Helpful?
Thank pavakeal
Becky C, Guest Relations Manager at Holiday Inn Express Portsmouth - Gunwharf Quays, responded to this review

Dear Pavakeal, Thank you for reviewing your stay with us at the Holiday Inn Express Gunwharf Quays. We are so pleased that you enjoyed your stay, and that you liked our efficient staff. We hope to welcome you back again once we have had our refurbishment in the Spring. Kind regards, Duty Manager

Kent, UK
Reviewed 2 weeks ago via mobile

Stayed here for a mix of business and pleasure. Had an early morning meeting on the IoW so stayed here with my colleague/friend to wander round the shops on arrival then a good HIE breakfast before our early start. Only the shopping lived up to expectations Room smelt heavily of horrid air fresheners on arrival- as if they were trying...

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Helpful?
Thank andyandkatieUK
Becky C, Guest Relations Manager at Holiday Inn Express Portsmouth - Gunwharf Quays, responded to this review

Dear AndyandkatieUK, Thank you for taking the time to review your recent stay with us. First of all let us apologise for the cleaning smell in the room. Our housekeepers make sure that all areas of the rooms are clean and up to their high standards; so this may be why the room on check in smelt a little of...

Derbyshire
Reviewed 2 weeks ago

This hotel is very well situated for tourist amenities. The hotel was clean and the breakfast sufficient (although the addition of bacon would be nice). The staff were extremely friendly and helpful. Lots of restaurants very close by together with the retail outlet.

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Helpful?
Thank AnneDerbyshire
Becky C, Guest Relations Manager at Holiday Inn Express Portsmouth - Gunwharf Quays, responded to this review

Dear AnneDerbyshire, Thank you for reviewing your recent stay with us. It is great to read that you enjoyed staying with us, and you found our hotel to be of good quality. You are right; we are close to many restaurants and we are glad that you went out and experienced the atmosphere. Regarding our complimentary continental breakfast; it includes...

Somerset
Reviewed 2 weeks ago via mobile

I saw this hotel built and now years later had the chance to stay for one night. The location is excellent and staff friendly and welcoming. The rooms though are getting tired and need a refresh. Breakfast was poor. The Hotel is not particularly cheap so only offering reconstituted egg, lukewarm sausage and watery beans is not good enough.

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Helpful?
Thank Trom100
Becky C, Guest Relations Manager at Holiday Inn Express Portsmouth - Gunwharf Quays, responded to this review

Dear Trom100, Thank you for reviewing your stay with us. We are sorry that you did not enjoy our complimentary breakfast. As a first generation Holiday Inn Express, our hot selection contains sausages, baked beans and scrambled egg. Our scrambled eggs are made from fresh egg mix everyday and our baked beans are also cooked freshly every morning; so we...

cranleigh
Reviewed 2 weeks ago via mobile

Stayed for one night in a small family room, ( 1 double, 1 sofa bed) Was more than suitable for our needs, looking a little tired in the bathroom but for 1 night who cares. The bed mattress for to soft for me but again 1 night no issue. Great location which we took full advantage of, car park is...

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Helpful?
Thank jamiecranleigh
Becky C, Guest Relations Manager at Holiday Inn Express Portsmouth - Gunwharf Quays, responded to this review

Dear jamiecranleigh, Thank you so much for taking the time to review your recent stay with us at the Holiday Inn Express Gunwharf Quays. We appreciate your positive comments about our location, rooms and staff members. We are proud of our team, so it is great to see they are getting the credit that they deserve. We are getting an...

Croughton, UK
Reviewed 3 weeks ago

This hotel is very conveniently located for both the tourist and business locations in Portsmouth. Another bonus is the proximity to the Harbour train station, as well as the ferries, so anyone travelling without a car can access it easily. The hotel entrance is a little strange, with the lobby overlooking a parking area (not sure if this belongs to...

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Helpful?
Thank Marsilia_tj
Becky C, Guest Relations Manager at Holiday Inn Express Portsmouth - Gunwharf Quays, responded to this review

Dear Marsilia_tj, Thank you for your review of your recent stay with us at the Holiday Inn Express Gunwharf Quays. We are pleased that you enjoyed your stay with us overall, and that you found our location to be extremely beneficial to your stay. Regarding our breakfast times, during the week we run up until 9:30 and this extends to...

Pretoria, South Africa
Reviewed 4 weeks ago via mobile

This hotel is situated centrally in gunwharf quay. It is modern, clean & quiet. I had a very good nights sleep. Rooms were a reasonable size with a small couch which was nice so you aren't required to sit on the bed all the time. Hotel was very secure & required a key card to operate the lift. Staff were...

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Helpful?
Thank missechsinclair
Becky C, Guest Relations Manager at Holiday Inn Express Portsmouth - Gunwharf Quays, responded to this review

Dear missechsinclair, Thank you for taking the time to review your stay with us. We are happy that you found our staff friendly and helpful whilst you stayed with us. Thank you for commenting on our comfortable rooms also. Regarding the issue you had with breakfast, let us apologise for this. During the week our breakfast runs until 930. We...

Surrey
Reviewed 4 weeks ago via mobile

This hotel is all about location if you are visiting Gunwharf keys. It's right on your doorstep. But you pay a premium as the rooms aren't cheap. The car park is the main shopping centre car park and your ticket gets validated by reception so the first 24hrs is free and only £2 per day after. This is excellent as...

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Helpful?
Thank Paul-from-Berkshire
Becky C, Guest Relations Manager at Holiday Inn Express Portsmouth - Gunwharf Quays, responded to this review

Dear Paul-from-Berkshire, Thank you for your review of your stay with us. We are pleased that you took advantage of our fantastic location and car parking facilities. We really do have a wonderful location here. Regarding your room; we are having a refurbishment in March, so the rooms will be made to a more modern standard. Our breakfast at weekends...

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Amenities

Highlights
  • Bar/Lounge
  • Breakfast included
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Breakfast included
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Holiday Inn Express Portsmouth hotel is located within Gunwharf Quays which is a vibrant waterfront development offering a number of attractions, including over 95 designer clothing outlets,over 25 restaurants & bars, a cinema, ten pin bowling, casino and comedy club. The Holiday Inn Express Portsmouth Hotel is ideally located for business or leisure breaks. It comprises 130 en-suite bedrooms and 2 modern meeting rooms, all with comfort cooling, natural daylight and free wifi throughout the hotel. The Great room and lounge area situated on the first floor offers drinks and relaxation in the evening, as well as a free continental breakfast with hot favourites which include scrambled egg, sausages & baked beans in the morning. Undercover secure parking is available in the award winning main Gunwharf Quays car park, all Hotel guests receive discounted rates for car parking in the main Gunwharf Quays car park, first twenty four hours or first exit is free of charge and then second 24 hours or exit and thereafter are charged at £2. Access to trains, buses and ferries are all within walking distance. Southampton International Airport is 22 miles away. Convenient access to all of Portsmouth's many attractions, including the Spinnaker Tower, The Historic Dockyard, Portsmouth Old Town with its cobbled streets and the waterfront, filled with traditional pubs and restaurants are all within walking distance. PLEASE NOTE: THE HOLIDAY INN EXPRESS - PORTSMOUTH GUNWHARF QUAYS HAS DEDICATED DISABLED CAR SPACES OUTSIDE THE HOTEL ENTRANCE, WITH A DROP OFF/PICK UP FACILITY BY THE FRONT DOOR. THERE IS APPROX A 3 MINUTE WALK FROM THE UNDERGROUND CAR PARK TO HOTEL ... more   less 

Additional Information about Holiday Inn Express Portsmouth - Gunwharf Quays

Address: Gunwharf Quays | Gunwharf Quays, Portsmouth PO1 3FD, England
Region: United Kingdom > England > Hampshire > Portsmouth
Price Range: $152 - $261 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Portsmouth - Gunwharf Quays 3*
Number of rooms: 130
Reservation Options:
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Also Known As:
Holiday Inn Express Portsmouth - Gunwharf Quays Hotel Portsmouth
Holiday Inn Portsmouth
Holiday Inn Express Portsmouth - Gunwharf Quays Hampshire
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Portsmouth - Gunwharf Quays staff and other travellers.
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Questions? Get answers from Holiday Inn Express Portsmouth - Gunwharf Quays staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't stay in 343 it's a shocker!”
 of 5 bubbles Spiderdude, 16 Feb 2017 | Read review
“Call the hotel and make sure you understand the car park arrangements”
 of 5 bubbles TameemB, 30 Dec 2016 | Read review
“ask for a room overlooking the Gunwharf Quay rather than the rear of the hotel.”
 of 5 bubbles B4416HCmarkc, 28 Nov 2016 | Read review
“Depends if the lift is working!”
 of 5 bubbles SarahW42, 6 Nov 2016 | Read review
“Best views from upper floors”
 of 5 bubbles Mikko66, 6 Nov 2016 | Read review
5 of 5