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The Florence Suite Boutique Hotel and Restaurant

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292 Reviews from our TripAdvisor Community

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Showing 288: English reviews
Stellendam, The Netherlands
Reviewed 15 December 2015

Just spent 3 days in Portsmouth for our annual Christmas shopping trip. The Florence suite hotel is very nice, friendly staff and overall excellent service. We are already planning next years trip. 3 days in Portsmouth is not enough ! Colin Netherlands

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Helpful?
Thank Colin R
Reception1113, Manager at The Florence Suite Boutique Hotel and Restaurant, responded to this review

Thank you for this lovely short and sweet review of Florence Suite. We were delighted to welcome you back to Portsmouth for your annual Christmas shopping trip! I'm pleased to read you found the hotel 'friendly and excellent overall experience'. Please don't hesitate to get in contact next time you are visiting we would love the welcome you back and...

coventry
Reviewed 14 December 2015

I can really only reiterate the other positive reviews of the Florence Suites. Possibly the highlight was the warmth and efficiency of all the hotel staff. Mary at reception was a particular help, nothing was too much trouble for her and she was always around to answer questions. But the waiting and housekeeping staff were great as well. I stayed...

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Thank marinerCoventry
London, England, United Kingdom
Reviewed 14 December 2015

We booked last-minute to stay for one night on Friday as we were coming down to meet friends. When we got to The Florence Suite we were so suprised at just how amazing it is! We booked directly with the hotel and as such, due to a cancellation received an upgrade to the most beautiful hotel room I have ever...

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Thank Simon A
Reception1113, Manager at The Florence Suite Boutique Hotel and Restaurant, responded to this review

Thank you for taking the time to leave us this review it was such a delight to read. We enjoyed reading all your kind comments from 'amazing place' to 'best hotel room you'd ever stayed in'. Its always a pleasure to be able to upgrade our guests so I'm thrilled you took full advantage and enjoyed our Suite with sitting...

Reading, United Kingdom
Reviewed 28 November 2015

First time here and was very impressed. Lovely suite with private terrace, fantastic if your a smoker, easy to pop outside. The staff were amazing, very friendly and nothing was too much trouble. We ate in the restaurant and had a wonderful dining experience. Great choice of breakfasts, the eggs benedict was fab !! Would definitely return. Mary on reception...

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Thank Erica10528
Reception1113, Manager at The Florence Suite Boutique Hotel and Restaurant, responded to this review

Thank you for taking the time to leave us this 5* review of Florence Suite. I'm delight to read that you thoroughly enjoyed your stay with us and were impressed with your lovely room with the added bonus of the private terraced area. Thank you also for all the wonderful comments regarding our staff I'm sure they will be thrilled...

UK
Reviewed 23 November 2015

Our room was lovely but, stains on the carpet, broken bathroom tiles, bathmats which were always badly stained and our curtains had a couple of hooks missing so the curtain hung off the rail - just minor things but put together a bit annoying at the price we paid and only there for 3 nights so not worth moaning about...

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Thank copperfieldsbb
Devonport, United Kingdom
Reviewed 15 November 2015

This was our third stay with The Mercer Collection but our first at The Florence Suite. We arrived with great expectations and from the first greeting onwards it was special. We were made to feel special. This is something you don't get in the big chain hotels. Having spoken to Ellie earlier in the year we booked room 8. We...

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Thank Worldstar44
Reception1113, Manager at The Florence Suite Boutique Hotel and Restaurant, responded to this review

Wow- what a fabulous review thank you! It was such a delight to read this review and more importantly all you lovely comments. We were thrilled to welcome you back before you set off on your next adventure to Spain. I'm so pleased you had such a special stay and thoroughly enjoyed your room with comfortable bed, perfect bathroom and...

Devon, United Kingdom
Reviewed 18 October 2015

First of all this was a delightful place to stay. The staff are very nice and offer you best in service and attention. The room we stopped in was clean and tidy with a comfy bed and a spacious shower. Breakfast was served fresh - none of this pre warmed rubbery bacon and sausage you get in some hotels. We...

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Helpful?
Thank Simon C
Reception1113, Manager at The Florence Suite Boutique Hotel and Restaurant, responded to this review

Thank you for this review. I'm thrilled to read you had an enjoyable stay at Florence Suite describing the room as 'clean and tidy with a comfy bed and a spacious shower'. All our breakfasts are cooked freshly to order so I'm glad you enjoyed a hearty breakfast after a good night sleep. I'm delighted you would love to return...

London, United Kingdom
Reviewed 16 October 2015

An absolutely superb one night stay at the Florence Suite Boutique Hotel. I booked this as a surprise for my Fiancee on her birthday as her parents had booked something in the local area the following day. From the minute we arrived until the minute we left we received first class professional and friendly service. I recommend Suite Eight !!!...

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Thank rutherfordjjt
Reception1113, Manager at The Florence Suite Boutique Hotel and Restaurant, responded to this review

Thank you for this lovely review. It was a pleasure to welcome you and your fiancée to Florence Suite for a special birthday surprise, we are glad she thoroughly enjoyed it! I'm thrilled you enjoyed room 8, a beautiful room with the added extra of lounge area and private garden area. Thank you for all your kind words about our...

Portsmouth, United Kingdom
Reviewed 30 September 2015

From the modern yet period facade, to the friendly cheerful staff I really can not find fault with the The Florence Suite Boutique Hotel. The service was great, the room was clean as a whistle a good size and the bed was very comfortable. A lovely breakfast in the pleasant dining room cappped of a superb experience all round.

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Thank Martin J
Reception1113, Manager at The Florence Suite Boutique Hotel and Restaurant, responded to this review

Thank you for taking the time to leave us a review. I'm absolutely delighted to read you could not fault a thing during your stay at Florence Suite. I loved all your lovely comments ' service was great, the room was clean as a whistle a good size and the bed was very comfortable' We hope to welcome you back...

Reviewed 27 September 2015

We just got back from staying in Portsmouth. It is a great sea-side area to visit. The Florence Suite Hotel has a great location near the castle and a few local bars. It is nice that it is off the main streets. The hotel itself is basically a number of separate buildings on a city block. They have a few...

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Thank Jeff S

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Near The Florence Suite Boutique Hotel and Restaurant

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast
Official Description (provided by the hotel)
A Boutique hotel, part of The Mercer Collection . All rooms have been furnished with lavish fabrics and are all en suites. Tea and Coffee facilities are available in the room. Free parking and restaurant. ... more   less 

Additional Information about The Florence Suite Boutique Hotel and Restaurant

Address: 6 Malvern Road | Southsea, Portsmouth PO5 2NA, England (Formerly Sea La Vie)
Region: United Kingdom > England > Hampshire > Portsmouth
Price Range: $108 - $324 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Florence Suite Boutique Hotel and Restaurant 4*
Number of rooms: 7
Reservation Options:
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Also Known As:
The Florence Suite Boutique Hotel And Restaurant Portsmouth, Hampshire
Hotel Style:
#6 Luxury Hotel in Portsmouth
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Questions & Answers

Here's what travellers have asked, with answers from The Florence Suite Boutique Hotel and Restaurant staff and other travellers.
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stratford on avon
over a year ago
stratford on avon
over a year ago

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Questions? Get answers from The Florence Suite Boutique Hotel and Restaurant staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We chose a superior room, did not see the standard rooms so can not compare”
 of 5 bubbles , 23 Nov 2016 | Read review
“Luxury stay at budget price!!!”
 of 5 bubbles jaclin1970, 23 Nov 2016 | Read review
“All the rooms are lovely”
 of 5 bubbles suetonyp2016, 14 Nov 2016 | Read review
“Let them know if it's a wedding as they may upgrade”
 of 5 bubbles Y4078DMsarahb, 26 Aug 2016 | Read review
“Decor,cleanliness, exellent.Friendly, staff.extremely helpfull finding a room suitable for me as I walk with two sticks”
 of 5 bubbles suebF1047TQ, 28 Jun 2016 | Read review
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