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Travelodge Portsmouth Hilsea

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Travelodge Portsmouth Hilsea
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143 Reviews from our TripAdvisor Community

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Showing 140: English reviews
Coventry, United Kingdom
Reviewed 3 days ago NEW

The coldest hotel ever. Had to put my coat on in bed and lay my clothes over the top of me. The heating was switched off and I woke shivering at 2am bed was also very uncomfortable as was rock hard. The duvet was very thin The shower pressure was weak and the water Luke warm. Utter misery

Review collected in partnership with Travelodge
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Helpful?
Thank R8553SFjuliac
TravelodgeUK, Niki from The Social Media Team at Travelodge Portsmouth Hilsea, responded to this review

Thank you for reviewing our hotel. We aim to provide an enjoyable stay to all of our guests so we are sorry to learn that you found your room to be cold and the bed to be uncomfortable. In such instances we would suggest to let our reception team know so that they can reallocate your room or fix the...

Hitchin, United Kingdom
Reviewed 3 days ago NEW

Your average travelodge really. Some of it in need of renovation. Comfortable beds, quiet room at the back. We had to ask for extra covers and were given some rather stained looking duvets without covers. We were still in our room at 10.30am on the first morning or our two-night visit so were handed clean towels but didn't get our...

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Helpful?
1Thank Lorraine M
TravelodgeUK, Niki from The Social Media Team at Travelodge Portsmouth Hilsea, responded to this review

Thank you for your feedback. We’re pleased that you found your room to be comfortable and the staff to be very friendly during your stay with us. We will be sure to pass your comments onto the hotel manager and we hope to see you soon.

London
Reviewed 4 days ago NEW

All good besides little water pressure in the bathroom. Thanks again for the upgrade. the location + parking availability is great. The restaurant next door is really convenient. thank you for everything.

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Helpful?
Thank christopheh900
Berkshire, United Kingdom
Reviewed 4 days ago NEW

Unfortunately the 100% polyester duvet provided by Traveloge was awful. I was too hot with it on me and too cold without it, I slept so badly. Not the 'silent night' as always advertised. The next day I felt tired and irritable, which did not help as I had to drive many miles in order to get home. I have...

Review collected in partnership with Travelodge
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Helpful?
Thank monicastevens13
TravelodgeUK, Charlotte from The Social Media Team at Travelodge Portsmouth Hilsea, responded to this review

Please allow us to thank you for sharing your helpful review of our Portsmouth Hilsea with us. We are so sorry to learn that you found our duvets to be uncomfortable, please rest assured your comments have been noted and passed to the hotel team. We aim to provide a great stay for all of our guests and we would...

Salisbury, United Kingdom
Reviewed 1 week ago

Loud and noisy, person on reception was not aware that people who did not book was entering rooms of others who was very loud gone past 10pm. He was sat on his mobile phone with not a care in the world. The noise carried on till 2am. Would not recommned this stay to anybody, if your looking for a hotel...

Review collected in partnership with Travelodge
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Helpful?
Thank lewis20xx
TravelodgeUK, Charlotte from The Social Media Team at Travelodge Portsmouth Hilsea, responded to this review

Thank you for submitting your review of our Portsmouth Hilsea Travelodge. We're so sorry to hear of your experience with the reception team and we would like to reassure you that your comments have been passed to the hotel manager to ensure all team members are retrained in Customer Care. Please accept our sincerest apologies for the service you received....

Bournemouth, United Kingdom
Reviewed 1 week ago

The hotel was very nice, clean and warm on a cold day, the pub and restaurant was 30 seconds away and the Doombar beer and meals were superb at very reasonable prices. Me and my wife loved the stay and will be staying there again

Review collected in partnership with Travelodge
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Thank 293nathanielc
Eastbourne
Reviewed 1 week ago

Very clean and warm room, especially during a very cold night when we stayed at travelodge, we had a family room, the room was specious, the beds were comfortable, there was fresh smell in the room, the bath room was very clean, with latest shower model. Reasonable charges for the service provided, definitely good value for money.

Review collected in partnership with Travelodge
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Helpful?
Thank elhassanr2017
TravelodgeUK, Niki from The Social Media Team at Travelodge Portsmouth Hilsea, responded to this review

Many thanks for your review. We’re pleased that you found your bed to be very comfortable during your stay with us and that your room was clean and warm. We strive to give customers an enjoyable stay and we are happy to see that this has been achieved.Thank you again and we hope to see you soon.

Manchester, England, United Kingdom
Reviewed 1 week ago via mobile

I knew there wasn't much to expect from Travel Lodge but even basic housekeeping wasn't there. Inside the bath tub was white residue from previous guests. Corners not cleaned. Shower fitings not polished. Residue on the toilet. Stained mirror. Dust inside the drawers, on top of pictures, radiator, dirty sock on top of "wardrobe", cobwebs on the ceiling, duvet cover...

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Helpful?
Thank fraszka82
TravelodgeUK, Nicolas from the Social Media team at Travelodge Portsmouth Hilsea, responded to this review

Thank you for submitting your review of our Portsmouth Hilsea hotel. Your feedback is greatly appreciated and we would like to apologise that your room was not cleaned to our usual high standard. We will be sure to pass your valuable comments to the hotel to ensure that the service we provide improves. May we thank you again for your...

Reviewed 1 December 2016 via mobile

Unfortunately our recent girlie stay at the hilsea travelodge was disappointing!. Our 2 rooms booked in June which were supposed to be together were on different floors and someone had kindly left a towel with sick on it on the shelf above the hangers! The upside was the manager who was on duty on Saturday night at 8.00pm was excellent...

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Helpful?
Thank Teri A
TravelodgeUK, Remy from the Social Media Team at Travelodge Portsmouth Hilsea, responded to this review

Thank you for your review. We're sorry to learn of your discovery in your accommodation, however we're so pleased our hotel manager was able to provide you with high levels of service. We hope that there will be another occasion to welcome you again and improve your views on Travelodge.

Huddersfield, United Kingdom
Reviewed 30 November 2016

Good location with good transport links to the City Centre and Gun Wharf Quay via a very frequent bus service just outside the hotel. Ample free car parking, Toby Carvery adjoining which also serves an very cooked breakfast buffet if required. Good sized bedroom and extra tea, coffee and milk always available from the Reception Counter.

Review collected in partnership with Travelodge
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Helpful?
Thank Gordon M
TravelodgeUK, Nicolas from the Social Media team at Travelodge Portsmouth Hilsea, responded to this review

Thank you for letting us know about your stay with us. We understand that the comfort of a guest’s room is essential for having a great night’s sleep. That is why we love hearing positive comments such as yours as this helps us understand how we can make our guests as comfortable as possible. The Hotel team will be made...

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Room types
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking

Additional Information about Travelodge Portsmouth Hilsea

Address: Copnor Road | Hilsea, Portsmouth PO3 5HS, England (Formerly Innkeeper's Lodge Portsmouth)
Region: United Kingdom > England > Hampshire > Portsmouth
Price Range: $84 - $95 (Based on Average Rates for a Standard Room)
Hotel Class:1 star — Travelodge Portsmouth Hilsea 1*
Number of rooms: 33
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Also Known As:
Travelodge Portsmouth Hilsea Hotel Portsmouth
Innkeepers Hotel Portsmouth
Travelodge Portsmouth Hilsea Hampshire
Hotel Style:
#2 Best Value Hotel in Portsmouth
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Questions & Answers

Here's what travellers have asked, with answers from Travelodge Portsmouth Hilsea staff and other travellers.
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Questions? Get answers from Travelodge Portsmouth Hilsea staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms at back are quiet, not sure about front of building”
 of 5 bubbles lorrainem560, 15 Jan 2017 | Read review
“Choose a room nearer the back of the hotel as some rooms overlook a noise polluted car park.”
 of 5 bubbles holidaylover20032016, 26 Oct 2016 | Read review
“Need Wifi free at the adjoining pub!!”
 of 5 bubbles JandA714, 13 Sep 2016 | Read review
“Room on back of hotel”
 of 5 bubbles Stephsutton, 30 Aug 2016 | Read review
“All rooms are ok there is not a bad rrom”
 of 5 bubbles denewicks, 28 Aug 2016 | Read review
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