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Florence Gardens Boutique Hotel and Restaurant

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4 Malvern Road Southsea, Portsmouth PO5 2NA England
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (77)
360
Panoramas (10)
Room & Suite (145)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
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Updated 02/04/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 02/04/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#3 of 42 hotels in Portsmouth
Location
Cleanliness
Service
Value
Florence Gardens Boutique Hotel offers elegant accommodation just 2 minutes from the beach. This stylish property in Southsea, Portsmouth, features individually designed rooms with free parking and Wi-Fi. The hotel offers outdoor dining in it's beautiful garden space.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Facial treatments
24-hour security
Baggage storage
Street parking
Wifi
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Full body massage
Head massage
Manicure
Massage
Newspaper
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Sun terrace
Washing machine
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Room features
Blackout curtains
Housekeeping
Room service
Telephone
Clothes rack
Coffee / tea maker
Flatscreen TV
Walk-in shower
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Electric kettle
Radio
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Romantic
Languages Spoken
English
347Reviews4Q+A69Room tips
Traveller rating
  • 283
  • 42
  • 20
  • 1
  • 1
Time of year
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Language
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  • English
Popular mentions
Barry P wrote a review Nov 2021
2 contributions
What a fantastic hotel in central Southsea! I spent one night in the superior suite in Somerset which was fabulous. It was great value for the location and the room itself. The hotel offers free parking which is available around the local streets, I was fortunate enough to get one of the parking spaces off road but seen loads of places to park within 100m of the property, I have seen a few reviews saying "no parking" etc but this isn't the case, it isn't like a premier inn with it's own massive car park but for a small business I think they've done well with offering free parking within the local area. I've stayed in a few hotels in Southsea and parking is always an issue but this hotel does it well. I checked in and was escorted to my room which was nice, I was in the building opposite the reception which was tastefully decorated and quiet. My room itself was amazing! Great value for money and very high end furnishings. The towels were super soft and I just wanted to jump into the massive bath but went out a walk instead, The local area is lovely, there's various bars and restaurants in the vicinity, When I got back I went for that massive bath and used the rainfall shower after that - there's great water pressure and the shower gel and conditioner there is high end. Breakfast was amazing! I opted for the garden breakfast which was the vegetarian option and I had to ask what the sausages were as they were lovely, they use Linda McCartney veg sausages which had a slight chilli kick to them which was nice, I also had a poached egg, hash brown, mushrooms and beans, it was great and included in my stay. Overall - it's a fantastic hotel in Southsea that I'll definitely revisit with the wife the next time I'm in the area. Well done team Florence
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Date of stay: November 2021
Value
Service
Trip type: Travelled on business
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1chooseylady wrote a review Nov 2021
Herne Bay, United Kingdom73 contributions15 helpful votes
We have visited this hotel many times and always find it clean, warm and very comfortable, beds are a good size as are thr bedrooms themselves. The staff are really friendly and very helpful the breakfast are cooked excellently. It is within reach of many places to visit in the area and within walking distance of a decent restaurant.
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Date of stay: October 2021Trip type: Travelled with friends
Room Tip: Parking can be a little difficult but many roads around to park in.
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cocopep wrote a review Oct 2021
Sidmouth, United Kingdom235 contributions104 helpful votes
A nice quick check in with a polite lady behind the desk. The room was located on the first floor,a nicely decorated modern room. It didn’t have a fresh smell when you entered and wasn’t cleaned to a good standard. The bed and pillows had lots of hairs on both human and what looked like pet hair. I cleaned these all off. The skirting board around the whole room was covered in dust and there were hairs on the chair that was in the room. Bathroom had hairs in,I cleaned the majority of them. Looking at the carpet close up it needed a Hoover,as there were crumbs and more hair,however from a distance to the eye this would look clean. I felt uncomfortable at this point so made a complaint on my way out before dinner. The guy at the desk said he would go and take a look. On my return I noticed they had cleaned the skirting board and a large hair had gone from the sink. There was still no smell of freshness and hairs remained on the chair. Cleaning was not done to a high standard at all especially if you allow animals in the hotel as well. I have been put off staying in an animal friendly hotel for this reason as there were so many short white hairs everywhere and I am allergic to pet hair. However because of the great reviews I gave this one a go. I didn’t sleep to well that night thinking of the bed I was sleeping in wasn’t clean. The sheets inside were clean but the duvet cover and pillows weren’t. Lucky to find parking along the road in which a permit was given.
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Date of stay: September 2021Trip type: Travelled with family
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Spencer M wrote a review Sep 2021
Sevenoaks, United Kingdom1 contribution
Having been away on a cruise we decided to stay at Florence garden for a night before returning home. When checking in we was advised to find a space in the surrounding roads using a visitor’s parking permit which was a nightmare to find! Came out in the morning to find my tyre slashed which was a nice surprise, when I spoke to the hotel about this issue was advised they have problems with the neighbours in the past, I asked for the manager to contact me about this problem but 3 weeks on still no reply! £195 for a nights stay and £188 for a new tyre and not so much as an apology!!!
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Date of stay: September 2021Trip type: Travelled as a couple
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Response from Reception H, General Manager at Florence Gardens Boutique Hotel and Restaurant
Responded 6 Oct 2021
Thank you for taking the time to leave us your review. We are of course disappointed by the comments you have made and for the problems you encountered during your stay with us. The facts of the matter are that on arrival at the hotel you parked in a disabled bay opposite the main reception and explained you were a blue badge holder so were able to use this space. As a small business, we strive to maintain good relationships with our neighbours, a number of whom are elderly and struggle with walking even short distances, so we do try and keep the disabled bays clear for their use where possible. On this occasion a member of staff explained this to you, you were very understanding of the situation and more than happy to move to a space a few yards down the road. Having then used your vehicle later that day you arrived back at the hotel late that evening and parked in the disabled bay for the night, nothing was mentioned of vandalism to your vehicle on check out and it was only brought to our attention later that day when you called us. The receptionist you spoke to was very sympathetic to your situation and passed this information onto the manager on duty who then contacted you about this. The duty manager advised you to report the matter to the police and confirmed that the hotel would help with any investigation the police might undertake. We can only assume you have not yet notified the police as we have yet to hear from them regarding this matter. After asking to be compensated for the damage to your tyres the duty manager (Charlotte) did explain that although we understand your frustration we are not held liable for any damages made to your vehicle whilst staying at the property – as would be the same with any hotel across the world. After a lengthy conversation with Charlotte regarding this you insisted to speak to the owner, you were informed that the owner was away and a response from them would not be immediate. As yet it has not yet been established who was responsible for the damage to your vehicle and as such, we feel it is very unfair of you to make accusations that a local resident was responsible (especially on such a wide social media platform) when there is simply no evidence to support your claims. We are sorry that you have felt the need to leave this review which can be very damaging to a small business like ourselves, especially when the contents of it were not brought to our attention when you or your car were with us so we could see/help more and would once again like to suggest you contact the relative authorities about this matter, we will, of course, be more than willing to assist in their enquiries.
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Andreea M wrote a review Sep 2021
1 contribution
Very nice hotel with with professional staff and service 5* hotel, we enjoyed the the restaurant on breakfast time which was amazing, short walk from location to the beach, room was nice clean an bigger, wonderful place . I will highly recommend, and I hope to come back soon. Thank you
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Date of stay: September 2021Trip type: Travelled with family
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PRICE RANGE
US$86 - US$169 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Number Five Boutique Hotel and Restaurant
LOCATION
United KingdomEnglandHampshirePortsmouth
NUMBER OF ROOMS
6
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Frequently Asked Questions about Florence Gardens Boutique Hotel and Restaurant
Which popular attractions are close to Florence Gardens Boutique Hotel and Restaurant?
Nearby attractions include The D-Day Story (0.5 km), Southsea Beach (0.4 km), and Strong Island Clothing Co (0.5 km).
What are some of the property amenities at Florence Gardens Boutique Hotel and Restaurant?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Florence Gardens Boutique Hotel and Restaurant?
Top room amenities include a flat screen TV, blackout curtains, and a walk-in shower.
What food & drink options are available at Florence Gardens Boutique Hotel and Restaurant?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Florence Gardens Boutique Hotel and Restaurant?
Yes, free parking and street parking are available to guests.
What are some restaurants close to Florence Gardens Boutique Hotel and Restaurant?
Conveniently located restaurants include Restaurant 27, The Florence Arms, and The Briny.
Are pets allowed at Florence Gardens Boutique Hotel and Restaurant?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Are there any historical sites close to Florence Gardens Boutique Hotel and Restaurant?
Many travellers enjoy visiting Portsmouth Historic Dockyard (2.9 km), Little Woodham Living History Village (6.2 km), and Portsdown Hill (6.9 km).
Does Florence Gardens Boutique Hotel and Restaurant have any great views?
Yes, guests often enjoy the city view available here.