We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Novotel Southampton

Show Prices
GreenLeadersBronze level
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Novotel Southampton
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,593 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Novotel Southampton
See the most recent reviews
Showing 1,478: English reviews
Denia, Spain
Reviewed 1 week ago via mobile

I have been here for a fortnight now sadly due to the fact that my Dad was in a nearby hospital. This hotel and their staff have bent over backwards for me (amending the dates of my stay frequently!) and have gone the extra mile so many times as well as asking after dad on a daily basis. The restaurant...

 Report
Helpful?
Thank Eagle28Denia
Patrick_Le_Henaff, Manager at Novotel Southampton, responded to this review

Dear Guest, Thank you for your kind review of your stay with us at Novotel Southampton. It is always a pleasure to receive positive feedback. We are so pleased you enjoyed your recent stay and we look forward to welcoming you back soon. Sincerely, Marta Koman Food and Beverage Manager Novotel Southampton

Brighton, United Kingdom
Reviewed 1 week ago via mobile

We booked 2 rooms for a family birthday get together. From the minute we arrived the staff were wonderful with the children giving them small to welcome them and chatting about their holiday. We stayed in the Cath Kidston styled room. It was clean, comfy and with good size beds. We had the pool to ourselves in the morning. Again,...

 Report
Helpful?
Thank Katie E
Patrick_Le_Henaff, Manager at Novotel Southampton, responded to this review

Dear Katie, Thank you very much for your comments. I am glad that you had an enjoyable time during your stay with us. It was pleasure to read that you found the staff helpful and friendly and your room met with your expectations. Again thank you for your kind words and I hope we can welcome you back to Novotel...

Melbourne, Australia
Reviewed 1 week ago

The service was very helpful when we were in a situation where we needed help. The manager gave us a detailed overview of where to go in terms of restaurants and attractions. The only issue is we felt it was a bit further out from the main centre and unless you were familiar with the location, you would need to...

 Report
Helpful?
Thank katieweezavisser
Patrick_Le_Henaff, General Manager at Novotel Southampton, responded to this review

Dear Katie, Thank you very much for your stay and the your comments. I am glad to see you happy with our service and we hope we will see you again in a near future. Kind regards, Patrick Le Henaff General Manager Novotel Southampton

Windsor, United Kingdom
Reviewed 2 weeks ago via mobile

I stayed one night here and was pleasantly surprised. It feels modern, and reception was clean, bright and airy. There's a nice bar in the main foyer which was showing the football when I arrived. Room was a good size, and the bathroom was new and well equipped. There's a separate room for the loo. The restaurant was good too,...

 Report
Helpful?
Thank Dom C
Patrick_Le_Henaff, General Manager at Novotel Southampton, responded to this review

Dear Guests, Thank you very much for your stay. I am glad to see you had a good time with us and I am happy that you found a good level of service. I am sorry if you were expecting free parking. I hope we will see you again in a near future. Kind regards, Patrick Le Henaff General Manager...

Reviewed 2 weeks ago

We have stayed at Novotel hotels several times in different cities. The Southampton Novotel gets top ratings for service, location, comfort and the facility itself. They have a great gym. The location could not be better with easy access to the cruise port, shopping, restaurants, and parks. We highly recommend Novotel.

 Report
Helpful?
Thank Gillian A
Patrick_Le_Henaff, Manager at Novotel Southampton, responded to this review

Dear Gillian, Thank you for your kind review of your stay with us at Novotel Southampton. We are so pleased that you had an enjoyable time during your stay with us. I will pass your comments on to the team and once again thank you very much. We look forward to welcoming you back in the near future. Kind regards,...

Doha, Qatar
Reviewed 2 weeks ago

The hotel is just a 10 minutes walk from the city center. Many shops are in front of the hotel as well as food restaurants e.g. TGI Fridays, MC Donalds etc. The hotel itself offers a Spa as well as a nice gym. I have not tried the breakfast as I only stayed for one night. The room itself is...

 Report
Helpful?
Thank Bernd D
Patrick_Le_Henaff, Manager at Novotel Southampton, responded to this review

Dear Guest, Thank you for your review, I am sorry you were unhappy with cleanliness in the bathroom and I have passed this onto our housekeeper. It was lovely however to read your good comments about the location and gym. It is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Marta...

England, United Kingdom
Reviewed 2 weeks ago

The room was very nice; we stayed in an Executive Room. We were pleasantly surprised at the amount of tea and coffee supplies that we were given and the chambermaid kept our room very tidy; so credit to the housekeeping staff. The area where I was not impressed was the front of house service. When I first checked in, I...

Review collected in partnership with Accorhotels.com
 Report
Helpful?
1Thank Mel_Shenron
Patrick_Le_Henaff, Manager at Novotel Southampton, responded to this review

Dear Guest, Thank you for taking the time to write a review. I am delighted that you enjoyed your visit but disappointed that certain elements of the stay were not up to your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity...

Manchester, United Kingdom
Reviewed 4 weeks ago

We loved staying here. Great location, shopping and leisure facilities close by. Modern hotel with friendly and efficient staff. Good value with good facilities, wifi free. We found it easy to park and security in the car park was good. It was only a short drive to the cruise terminal too.

 Report
Helpful?
Thank lovefamily14
Patrick_Le_Henaff, Manager at Novotel Southampton, responded to this review

Dear Guest, Thank you for your excellent feedback, we are so pleased you enjoyed your recent stay and we look forward to welcoming you back soon. Sincerely, Marta Koman Food and Beverage Manager Novotel Southampton

Edinburgh, United Kingdom
Reviewed 4 weeks ago via mobile

Stayed in Superior room £120 per night. I had to complain to reception about my room, it was cleaned again , sheets were changed and I received a 20% discount. But overall I would have preferred not to have had housekeeping problems, spoiled my stay. Positives: Ideal location if you need to be in centre of City Comfy queen sized...

 Report
Helpful?
1Thank bettyboop20
Patrick_Le_Henaff, Manager at Novotel Southampton, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Southampton. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies, I have passed this onto our housekeeper. It was lovely however to read your good comments about the staff and food. It is...

Brighton, United Kingdom
Reviewed 4 weeks ago

Great Location easy walking to the West Quays shopping and local restaurants, the hotel needs an urgent update the Executive rooms are small and tired also there was a queue for breakfast pay extra for parking would not use again

 Report
Helpful?
1Thank Scott H
Patrick_Le_Henaff, Manager at Novotel Southampton, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Southampton. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest...

240 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (199)
Viewed
Dining (6)
Viewed
Room/Suite (50)
Viewed
Bathroom (17)
Viewed
Hotel & Grounds (33)
Viewed
View from Room (3)
Viewed
Family/Play Areas (1)
Viewed
Other (89)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (41)
Viewed
Room/Suite (13)
Viewed
Dining (8)
Viewed
Hotel & Grounds (6)
Viewed
Pool/Beach Area (2)
Viewed
Other (12)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Southampton hotels
0.9 km away
Grand Harbour Hotel
Grand Harbour Hotel
#19 of 24 in Southampton
1,605 reviews
0.7 km away
Premier Inn Southampton West Quay Hotel
1.1 km away
Jurys Inn Southampton
Jurys Inn Southampton
#6 of 24 in Southampton
671 reviews
Show Prices
Show Prices
Show Prices
0.8 km away
Holiday Inn Southampton
Holiday Inn Southampton
#16 of 24 in Southampton
1,062 reviews
0.0 km away
Ibis Southampton Centre
Ibis Southampton Centre
#9 of 24 in Southampton
912 reviews
1.0 km away
Mercure Southampton Centre Dolphin
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
No photo provided
Elements Restaurant & Bar
Cuisines: Contemporary
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Novotel Southampton is located in the centre of Southampton. Located Opposite West Quay shopping centre and close to the Cruise terminals, Our hotel offers complimentry Wireless throught the Hotel. Visit the nearby National Motor Museum, the New Forest national park and the Cathedral City of Winchester then relax and enjoy our restaurant, room service, bar, indoor heated swimming pool, gym and sauna. Onsite pay parking. ... more   less 

Additional Information about Novotel Southampton

Address: 1 West Quay Road, Southampton SO15 1RA, England
Region: United Kingdom > England > Hampshire > Southampton
Price Range: $115 - $264 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Southampton 4*
Number of rooms: 121
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Priceline, ACCOR, Agoda, HotelsClick, Hotel.de, HRS, Reservation Counter and Despegar.com so you can book your Novotel Southampton reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Southampton Hotel Southampton
Accor Southampton
Southampton Novotel
Hotel Style:
#2 Luxury Hotel in Southampton
#5 Green Hotel in Southampton
#6 Business Hotel in Southampton
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Novotel Southampton staff and other travellers.
45 questions
Ask a question

See all questions (45)

Questions? Get answers from Novotel Southampton staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for it!”
 of 5 bubbles X7432UOrichardb, 28 Mar 2017 | Read review
“make sure you pick a big room”
 of 5 bubbles katieweezavisser, 17 Mar 2017 | Read review
“We just booked a standard double which was very good”
 of 5 bubbles lovefamily14, 1 Mar 2017 | Read review
“Room 205 is opposite lifts”
 of 5 bubbles hampshirefamily2015, 19 Feb 2017 | Read review
“It's a lucky dip”
 of 5 bubbles stevewood30, 17 Feb 2017 | Read review
5 of 5