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Premier Inn Southampton Airport hotel

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Mitchell Way, Southampton SO18 2XU England
COVID-19 update: See the added health and safety measures this property is taking.Read more
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US$73
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US$71
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Free cancellation until 04/12/21
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Traveller (67)
Room & Suite (21)
Dining (7)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
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Updated 27/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Premier Inn Southampton Airport hotel
Updated 27/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#9 of 30 hotels in Southampton
Location
Cleanliness
Service
Value
If you're flying to Northern Europe, Southampton Airport is the easy way to go. And there's nowhere more convenient to stay than Premier Inn Hotel Southampton Airport. We're handy for all the local attractions too, from the delights of Southampton city centre through to the adventure playground that is the New Forest National Park. Fly off to Amsterdam, Geneva or countless other destinations across Europe. Or take off to explore some fascinating history at Southampton's SeaCity Museum or Tudor House and Garden. Or pay a flying visit to Paultons Family Theme Park and spend some time with Peppa Pig. Then come into land back at the hotel, with a meal at our restaurant and a flight to the land of nod in a comfy bed.
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Property amenities
Paid private parking on-site
Free internet
Bar / lounge
Highchairs available
24-hour security
Baggage storage
24-hour check-in
24-hour front desk
Car park
Wifi
Paid internet
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Kid-friendly buffet
Kids' meals
Non-smoking hotel
First aid kit
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Wardrobe / wardrobe
Electric kettle
Flatscreen TV
Bath / shower
Clothes rack
Private bathrooms
Hair dryer
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Business
Languages Spoken
English
1931Reviews35Q+A100Room tips
Traveller rating
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  • 80
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Popular mentions
SA R wrote a review 1 Dec
England, United Kingdom38 contributions33 helpful votes
Check in was ok but not attentive and rather slow. Room fine. Work had booked me a meal deal. Amongst other items unavailable were Ice Any desserts at all other than Ice Cream Steak Garlic I’m told it’s a supply issue - if they don’t have Garlic, I wish they told me and I could have bought some with me!
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Date of stay: December 2021Trip type: Travelled solo
Room Tip: How about avoiding this hotel? Bring your own food?
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David M wrote a review Aug 2021
Stevenage, United Kingdom5 contributions6 helpful votes
Hotel's Favourite
I didn't know whether this review should be 1 star or 5 star! My daughter booked 3 rooms with a meal deal for each of the adults over the phone with Guest Relations. When I arrived at the hotel to check in, I was told that there was £100 outstanding to pay, I explained that my daughter had booked the room over the phone and she had paid in full (which was shown on the booking confirmation), but were told that we couldn't check in until the outstanding money had been paid, I showed our copy of the booking confirmation which clearly showed that all was paid for, which agreed with what the receptionist could see, but the system still wouldn't allow all the rooms to be checked in. As we booked via Guest Relations we phoned them up to try and resolve the issue, but they said that the booking was active and there was nothing they could do and phone back when we had checked out, so it was looking like the only way out of this was to pay the extra money, obviously we wasn't satisfied with this and asked to escalate the issue, we were insistent that we were transferred to a manager to try and resolve this issue, all that happened is that Guest Relations transferred us to the hotel manager to deal with (who we were speaking to anyway!!). We were conscious that if we left it until we checked out then it would be difficult to resolve the issue and to get a refund for the meal deals, whilst this was happening we were told by the manager that the hotel could only offer a restricted menu which would mainly consist of microwaved meals. So we were now in a position that we couldn't get a refund as the hotel was seeing the meal deals as not being paid for and we would have to have microwaved meals, we was totally unacceptable (I just about managed to keep in temper in check). After talking to the manager, who had just returned from 2 days leave, he managed to get us checked in without paying the extra money, but now our problem was how to get a full refund and what would we do for food and drink during our stay. The manager (Fuzel Miah) asked if we could leave the refund issue with him to resolve which we did, he also said that if we ordered Just Eat then the hotel would supply the plates and cutlery and because of the shortages of food and drink we would be able to bring in our own drink. To get to this point had taken over an hour to check in, as compensation the manager gave us complimentary breakfasts (the breakfast was fantastic). Within a couple of hours Fuzel was true to his word and sorted out the refunds for the meal deals. During the 2 nights that we stayed there we ordered from Just Eat, the hotel kept their word and supplied plates and cutlery. I would like to thank Fuzel and his team who were all really helpful and made our our stay perfect (apart from the check in). The 3 rooms that we had were clean and comfortable. So what did I learn from this experience? 1. Premier Inn Guest Relations were totally useless 2. Fuzel and the hotel staff were brilliant and made our stay and will do anything to help - Thank you
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Date of stay: August 2021
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Nick wrote a review Nov 2021
4 contributions
Arrived at five and tried to book a table in the largely empty restaurant for six or six thirty but was told by the supervisor, with no word of apology or sympathy, that they could not accommodate us before 8.30 that night (which was too late for the next day, we had to be up early to travel the next day). We sat in the bar eating crisps and spoke with the lovely Erin and a kindly male waiter who name I didn't get felt sorry for us when we mentioned our plight (as we felt this was not really "fit for purpose"), and said surely we should be able to get you some food and "we'll see what we can do" but had to appeal to their supervisor who just said no. They were apologetic and felt embarrassed at his absolute unhelpfulness. It was the worst service I have ever received at Premier Inn restaurants which are usually good. I would never stay at this hotel again unless I absolutely had to do so.
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Date of stay: November 2021
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Rooms
Service
Room Tip: Rooms were fine and hotel (i.e. reception cleaning etc) staff were generally pleasant and helpful
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Trish wrote a review Nov 2021
1 contribution
We stayed here twice on our arrival and departure, whilst we got a table on our arrival hardly any dishes were available from the menu, but even worse on our departure we couldnt get a table, despite the restaurant clearly being full at 6pm we were offered at 2045 table, clearly unacceptable for our elderly relatives. When I asked if we could get take away food ie a pizza that was also declined. Given that the whole airport was shut, there is nothing else even close by, it was totally unacceptable. If the restaurant can clearly not cope with the demands of the airport traffic, then the least Premier Inn need to do is to put a Costas where you can get sandwiches etc all day as in Gatwick. We noe have had to go to bed without an evening meal, hungry and grumpy. Very disappointed for a Premier Inn and no offer of anything to overcome the issue, which upset the most, even a bread roll would have helped! I know I could get a delivery but I have nothing like that set up to order
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Date of stay: November 2021Trip type: Travelled with family
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mike t wrote a review Nov 2021
6 contributions2 helpful votes
You know what you get with a Premier Inn but last night the mattress was really hard and definitely not from the 'Hypnos' range. Staff were friendly and the food was good but the visit was spoilt by a lack of sleep caused by the hard mattress. We moved here from two nights at the Premier Inn at Poole North where the bed was comfortable and the guaranteed good night sleep was definitely had.
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Date of stay: November 2021
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PRICE RANGE
US$37 - US$94 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
premier inn southampton airport hotel southampton
LOCATION
United KingdomEnglandHampshireSouthampton
NUMBER OF ROOMS
148
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Frequently Asked Questions about Premier Inn Southampton Airport hotel
What are some of the property amenities at Premier Inn Southampton Airport hotel?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and breakfast buffet.
Which room amenities are available at Premier Inn Southampton Airport hotel?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Premier Inn Southampton Airport hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Premier Inn Southampton Airport hotel?
Yes, a parking garage and paid private parking on-site are available to guests.
What are some restaurants close to Premier Inn Southampton Airport hotel?
Conveniently located restaurants include Sherwoods Restaurant, Fleming Arms Hungry Horse, and The White Swan.
Are there any historical sites close to Premier Inn Southampton Airport hotel?
Many travellers enjoy visiting Tudor House and Garden (6.1 km), Bargate (5.8 km), and Holy Rood Church (6.1 km).
Is Premier Inn Southampton Airport hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.