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13 Landguard Road Shirley, Southampton SO15 5DL England
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Traveller (15)
Room & Suite (6)
Dining (1)

About

#21 of 50 B&Bs / Inns in Southampton
Location
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Service
Value
Good to know
HOTEL CLASS
Property amenities
Free parking
Street parking
Free High Speed Internet (WiFi)
Wifi
Free breakfast
Special diet menus
Golf course
Non-smoking hotel
Room features
Housekeeping
Room types
Non-smoking rooms
91Reviews2Q+A22Room tips
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Popular mentions
Tracee wrote a review Nov 2021
6 contributions11 helpful votes
My sister and I planned to stay here after a 10 day cruise. I put in the reservation that I required a main floor accommodation for respiratory issues. Ben was booking his own holiday when we checked in. We were told we were in room 8 - which was half way between the first and second floor. I told them that stairs were not an option for me. Ben said that the people in the first floor room had decided to extend their stay. We climbed two flights of narrow, steep stairs to find a nightmare. The "beds" were thin pads that go on top of mattresses because there were not mattresses. There was no air conditioning, or ceiling fan. The bathroom was filthy and the toilet didn't flush. We knew we couldn't stay. Back down the two stair cases with no air conditioning had me using a portable oxygen concentrator. Another patron came in, saw me struggling, and called for an ambulance. After securing transportation, he called for Ben to alert him to the emergency that was unfolding. Ben called someone else on the phone. In between breaths, I told Ben there was no way we could stay there and asked for a refund. Ben said since I used booking.com to make the reservation, they were the only ones that could grant a refund. The paramedics secured me to a stretcher, my sister called a cab to follow along, and we were rushed to the hospital. I ended up being admitted to the hospital for SEVENTEEN DAYS!!! My sister had to go home to her job and her children. I was in a country all alone, where I didn't know anyone. Not being British, the "free" socialized medicine would not apply to me. All of this would never have happened if Argyle Lodge had kept it's word and given me a room on the main floor. On a 10 day cruise, I had not suffered a single instance of being short of breath. My health crisis is directly linked to the treatment by the Argyle Lodge and Ben. When I got home, I contacted booking.com. They informed me that according to their policies, Ben could have given me a refund that day. We sure could have used it because now we had to pay for my sister's stay at a place that was ADA compliant and my hospital bill. I submitted medical documentation that showed the date I was admitted, that I came by ambulance, and the date of discharge. They apologized profusely and said they would be contacting the property. Imagine my disgust to learn that the Argyle Lodge had told booking.com that nothing I said was true, despite having the paperwork to prove what had happened. The Argyle Lodge said my sister and I had stayed at their house (that is no inn), and had enjoyed our stay. They invited me to hire an attorney to be treated fairly. Save yourselves and look elsewhere.
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Date of stay: October 2021Trip type: Travelled with family
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MONICA F wrote a review Nov 2021
Sandy, Utah20 contributions13 helpful votes
Though requested and confirmed first floor room that was ADA friendly, upon arrival we were told that it was not available after all. After expressing that we really had to have the room that we booked, we were told that there was one that was just up a few steps...we found out later this meant the third floor! My sister tried to make it, but got into serious trouble. It was another guest that helped because the host Ben was to busy on a personal call. I left the key and said that we could not use the room while the other guest helped us to call an ambulance. I followed the ambulance to the Emergency department in a taxi. She was admitted that night and I did not return to that horrible place. Though we were able to provide the documentation to Booking.com, the Argyle Lodge Lied and said that we stayed and liked it. REALLY? I don't know how many guests have to leave by ambulance, but I can't imagine that they did not remember the emergency that they created. No refund no apology just bills and a lie. When we refuted what they reported we were invited to get a lawyer! Are they so short of business ethics that is acceptable to them? Apparently yes lying is ethical and disabilities are just made up and need no consideration at all.
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Date of stay: October 2021
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Jane wrote a review Sep 2021
1 contribution
Stayed 11 nights in Argyle Lodge and had great experience. The room is clean. The modified English breakfast may not be so traditional but is definitely worth a try. The landlord is very friendly and forthcoming and very helpful. - highly recommend
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Date of stay: September 2021
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Helen H wrote a review Oct 2019
Rochester, United Kingdom6 contributions11 helpful votes
Great location - very quiet but only 15 minute walk to the centre - lovely room, very clean, comfortable beds, hot shower, parking, great cooked breakfast with plenty of choice - great hosts.- highly recommend
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Date of stay: October 2019
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1 Helpful vote
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Destination785719 wrote a review Oct 2019
Colorado5 contributions10 helpful votes
There is only one room suitable for three people and its at the top of the building three stories up and many, many stories. Nice if you like schlepping your bags up all those stairs. You can leave them down at the entry in the kitchen but then you will need to unpack your pajamas, etc for the night. You do have a bathroom which is better than the other two person rooms who have to share a bathroom and shower. All in all it's just a "place" to park it for a night but can't say the comfort is worth the trade off for price.
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Date of stay: October 2019
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Room Tip: don't go with a three person room and forget a two person room if you don't want to share...
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2 Helpful votes
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Response from judyhiggs, Owner at Argyle Lodge
Responded 28 Oct 2019
We also have twin and double rooms with en suite facilities. Thank you for taking the time to review us and we wish you all well
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PRICE RANGE
US$67 - US$87 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandHampshireSouthampton
NUMBER OF ROOMS
7
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Frequently Asked Questions about Argyle Lodge
Which popular attractions are close to Argyle Lodge?
Nearby attractions include Elusion Rooms (0.6 km), Bring & Mix (0.8 km), and Mayflower Theatre (0.6 km).
What are some of the property amenities at Argyle Lodge?
Some of the more popular amenities offered include free wifi, free breakfast, and free parking.
What food & drink options are available at Argyle Lodge?
Guests can enjoy free breakfast during their stay.
Is parking available at Argyle Lodge?
Yes, free parking and street parking are available to guests.
What are some restaurants close to Argyle Lodge?
Conveniently located restaurants include Tim's Bistro, Blue Island, and Smugglers.
Are there any historical sites close to Argyle Lodge?
Many travellers enjoy visiting Tudor House and Garden (1.6 km), Eling Tide Mill Experience (4.5 km), and Bargate (1.4 km).