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The Westgate

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The Westgate
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148 Reviews from our TripAdvisor Community

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Showing 141: English reviews
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London, United Kingdom
Reviewed 1 week ago via mobile

We had a wonderful stay at The Westgate. A characterful building, beautifully renovated and furnished. Brilliant position looking directly down the high street. The bar is a relaxed place to meet and drink, not rammed, with a nice selection of gin! The only downside (and why 4 not 5 rating) was the wait we had for food on the Saturday...

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Helpful?
Thank Lisa E
General M, General Manager at The Westgate, responded to this review

Good Afternoon Lisa, Thank you so much for taking the time to review us, we really do appreciate it as it ensures the staff are being appreciated for all there hard work but allows us to improve the service that we provide! I'm sure the staff will be pleased to hear! We apologise for your wait on food on the...

Hampshire, United Kingdom
Reviewed 2 weeks ago

Have had a drink here before but this was the first time we had eaten here. The staff are friendly, the decor is nicely done and there is a good atmosphere. However my partner had the steak which was expensive and disappointing. My lamb shank was ok (though a little grizzly) but the mash had a day-old taste and there...

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Thank NorthernGirl2015
General M, General Manager at The Westgate, responded to this review

Good Afternoon NothernGirl2015, Thank you very much for taking the time to review us on your experience last week, I do remember you joining us and speaking with me at the time, i'd like to reiterate my apologies for your experience with us and ensure you that we are doing our best to get back to our original standards of...

Southampton, United Kingdom
Reviewed 2 weeks ago

After a very long wait (bar was not particularly busy) food for our party of 8 arrived. Those of us who chose the roast were not impressed with luke warm veg that tasted as if it had been cooked the previous day. Not likely to go there again.

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1Thank soonew
General M, General Manager at The Westgate, responded to this review

Good Afternoon Soonew, I'm terribly sorry about your experience with us on Sunday, we are working very hard to try and perfect our Sunday trade. Thank you for giving your feedback as it allows us to work harder at getting things right.. We are experiencing some changes within the kitchen team and i hope that your experience does not prevent...

Jersey, United Kingdom
Reviewed 15 February 2017

Very friendly welcome. In fact found all staff to be friendly and accommodating. Nice comfortable room (room 8) with views over actual Westgate and down Winchester High Street. Bad experience on breakfast on first day due to problems in kitchen but completely satisfied on second morning. Good value for Winchester and excellent location. Recommended.

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Helpful?
Thank rob h
General M, Manager at The Westgate, responded to this review

Good Afternoon guys, Thank you very much for leaving us your feedback, it really is appreciated as it helps us improve for the future. We really hope to see you guys again, you were a pleasure to have here. All the best & take care! Abby Jeffery Holding General Manager The Westgate Winchester

Winchester, United Kingdom
Reviewed 26 January 2017

We have used the Westgate for lunch and dinner on several occasions when in Winchester and found it to be excellent, the service was always good, the quality of the food was very good and the portions were generous and not over priced. We will definitely go back.

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1Thank johneugeneo
General M, Manager at The Westgate, responded to this review

Good Morning John, Thank you very much for taking the time to leave us feedback, we really do appreciate it, it means all of our hard work is paying off. I will share this with the team, i'm sure they will be delighted to know that they are appreciated. Hope to see you again soon! Abby Jeffery Assistant General Manager...

Reviewed 19 January 2017

Stayed at The Westgate for one night while in Winchester for work. Received a very warm welcome from the staff. 'Comfy' room was a really good size with everything you'd want and a small desk to work at (though the desk lamp could have done with a bulb!). Wifi was reliable and a good speed too. Great size, comfy bed...

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Thank LeeBatchelor
General M, General Manager at The Westgate, responded to this review

Hi There Lee, Thank you so much for taking the time to leave a review with us, it really is much appreciated! I do apologise that there wasn't a bulb in your lamp, i will address this straight away so thank you for bringing it to my attention.. I'm very glad you had a good nights sleep and again i...

Reviewed 18 January 2017

The recently refurbished hotel is ideally placed for anyone visiting the hospital. Staff are friendly and helpful and rooms well set out and comfortable. Only weakness is the phone reception, but friendliness and comfort made up for that! Made a comfortable alternative to larger chain hotels.

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Thank Helen J
General M, General Manager at The Westgate, responded to this review

Good Afternoon Helen, Thank you so much for taking the time to write a review about us, we really appreciate any feedback as it helps us with training and addressing any concerns that our guests may have! I do apologise about the phone signal, it is a total nightmare but unfortunately that comes with the depth of the old walls.....

Milton Keynes, United Kingdom
Reviewed 20 December 2016

A friendly and clean city centre bar with rooms decorated in the boutique style. The bedding and bathrooms were spotless. Coffee and tea making were provided, however the coffee machine and table were seriously dusty. The general facilities in the room were good, including a large screen TV with choices of channels. The bar downstairs was friendly and the bar...

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Helpful?
Thank Terry L
General M, General Manager at The Westgate, responded to this review

Hi Terry I'm so grateful you took the time to write such a great review and am happy that you enjoyed your time with us. It is very rare that we get loud and intrusive customers but I guess that sometimes comes with Christmas in any bar so apologies for that. As for the coffee well yes that is a...

Alcester, United Kingdom
Reviewed 11 December 2016 via mobile

I made a last minute booking at the Westgate, after searching through all the usual hotels for deals. I'd never visited before but what a very pleasant surprise. Great food, lovely staff and really cosy bedroom. Sunday lunch was particularly fab.

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Thank SAMAlcester
General M, General Manager at The Westgate, responded to this review

Hello! What a lovely review thank you so much! I'm ecstatic you had a gem of a time here and I hope to see you again. All my best James Moreno

Brighton, United Kingdom
Reviewed 4 December 2016

We had a lovely weekend at the Westgate. The design of the pub and rooms is lovely. Really good quality finish, furnishings and soft furnishings. We were on the top floor and the wifi was very good. The location is excellent at the top of the high street in Winchester. Most notable are the staff who are absolutely lovely -...

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Thank pie12
General M, General Manager at The Westgate, responded to this review

Hey there Thank you so much for taking the time to write such a lovely review and I am really happy that the staff looked after you well. They always love to hear it when people enjoy their time here with them! Hope to see you again soon. All the best James Moreno

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
Official Description (provided by the hotel)
At the top of the historic Winchester High Street and a mere stone's throw from the legendary King Arthurs Round Table sits the redeveloped, prestigious and good-looking Westgate Pub with Rooms. Here at The Westgate we have gone further than just giving it a lick of paint... A short trot from the bustling city centre we strive to give every guest that walks through our doors the warm feeling of a home away from home. With a good old fashioned helpful bartender attitude, a funky, modern yet British pub kitchen and a light and airy vibe that continues throughout the pub and rooms. We hope you like what we have done as much as we do. We have created a versatile encompassment, ideal for all sorts of adventures that start, or finish, in Winchester. A place for work, rest, fun or families. Team Westgate really thought about the important things in life. A quiet drink, a good old fashioned knees up, romantic dinners, festive feasts, business trips and quiet getaways. This is a very exciting time in this corner of beautiful Winchester. The buzz surrounding the building during the work has been infectious throughout the city and now that we are open, we hope you feel we got it just right. Team Westgate look forward to seeing you and even more to welcoming you back time and time again. ... more   less 

Additional Information about The Westgate

Address: 2 Romsey Road, Winchester SO23 8TP, England
Region: United Kingdom > England > Hampshire > Winchester
Price Range: $144 - $197 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westgate 4*
Number of rooms: 10
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Also Known As:
The Westgate Winchester, England
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Questions & Answers

Here's what travellers have asked, with answers from The Westgate staff and other travellers.
3 questions
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Wigan
over a year ago
Manchester, United Kingdom
over a year ago

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“"snug" rooms over very good value for money”
 of 5 bubbles helenj651, 17 Jan 2017 | Read review
“I believe that the rooms are of a similar quality, simply a different size.”
 of 5 bubbles 467terryl, 20 Dec 2016 | Read review
“Lots of steep stairs to rooms so not good if you have mobility problems”
 of 5 bubbles lally53, 25 Nov 2016 | Read review
“Wifi very intermittent”
 of 5 bubbles 305barbara, 26 Oct 2016 | Read review
“Comfort room on the 3rd floor was good and quiet.”
 of 5 bubbles MRANDMRSM61, 23 Oct 2016 | Read review
5 of 5