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Mercure St Albans Noke Hotel

TravelocityUS$66*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
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Mercure St Albans Noke Hotel
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764 Reviews from our TripAdvisor Community

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Showing 754: English reviews
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Bournemouth, United Kingdom
Reviewed 3 days ago NEW

Just don't stay here. I suffered from food poisoning and duly reported it to the Foods Standards Authority. When I eventually received a telephone call from the manager in relation to this, his reaction was " well if you hadn't reported this i could have been much more flexible." In addition to illness, I could hear every word of the...

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Thank BobbyParadise
London, United Kingdom
Reviewed 5 days ago NEWvia mobile

This hotel is very tired - my room was adequate but very dated and simply dirty. Public areas are large with choice on venue for bar options. Staff are lacklustre and lack experience I think the Hotel could be very good, it has a good location. Restaurant it self is well appointed, just need good food.

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Thank Daracombe
Leeds, United Kingdom
Reviewed 6 days ago NEWvia mobile

Stay here quite regularly. Hotel decent for the price, food good and staff very helpful and friendly. Special mention to the guys who run the gym, especially Matt. He helped me with some physio for my back, gave me some exercises and I've been fine since. It was out of the goodness of his own heart, he didn't have to...

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Helpful?
Thank D L
BobBowry, General Manager at Mercure St Albans Noke Hotel, responded to this review

Hi There, Thank you for taking the time to write such a lovely review regarding your experience at the hotel. I will ensure the team are updated on your comments and having experienced a very similar session and advice with Matt with my back issue yesterday too, I really appreciate the difference he can make. I look forward to meeting...

Farnborough, United Kingdom
Reviewed 1 week ago

We stayed here for a family wedding. Everything was extremely well organised without making us feel we were being bossed about. Ages ranged from 9 months to 94 but everyone was made to feel special. In going to bed at midnight we discovered there was no electric socket near the bedhead, however after a call to reception, a long extension...

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Helpful?
1Thank KM S
BobBowry, General Manager at Mercure St Albans Noke Hotel, responded to this review

Hi There, Thank you for taking the time to write such a lovely review of the hotel. I am really pleased that you were so well looked after by the team and hope you had a lovely time at the wedding. I look forward to welcoming you back to the hotel again shortly. Regards Bob Bowry General Manager

Dolton, Illinois
Reviewed 1 week ago

A quaint, traditional hotel. It is located in St. Albans. The outdoors was beautifully decorated with flowers. It is an easy train ride into the center of London. On of the perks is free parking for guests. Our room was on the first floor and spotless. The breakfast was very good with plenty of choices. Staff was very friendly and...

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Helpful?
1Thank macmaggie9
BobBowry, General Manager at Mercure St Albans Noke Hotel, responded to this review

Hi there, Thank you for taking the time to write such a lovely review of the hotel. Your comments are very much appreciated and I am sure the team will be grateful for the comments. We look forward to welcoming you back to the hotel again soon. Regards Bob Bowry General Manager

Swansea, United Kingdom
Reviewed 2 weeks ago via mobile

This is the perfect location for the studios , just a short drive away! Hotel is lovely also, I cannot fault it. Staff very welcoming. It was a very old building with lots of character however corridors were creeky. Leisure facilities were nice too

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1Thank dmortx3
BobBowry, General Manager at Mercure St Albans Noke Hotel, responded to this review

Thank you for taking the time out to write such a lovely review. I hope Harry Potter studios was amazing and look forward to seeing you again soon in the hotel. Regards Bob Bowry General Manager

Castellon de la Plana, Spain
Reviewed 3 weeks ago via mobile

To be honest I expected more from this hotel. The staff from reception were quite weird, laughing all the time what made us feel quite unconfortable. The building has no lift so yku need to carry your bags and if they are heavy... that's how it is. In addition of this It smells strange... not very nice. The heating too...

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Helpful?
Thank noemi1977
BobBowry, General Manager at Mercure St Albans Noke Hotel, responded to this review

Hi there, Thank you for your feedback. I will be using your constructive feedback as a training tool for the team as the service levels are normally to a very high standard but it seems like the team were not at their best in reception which I am sure can be improved following some training we can deliver with the...

London, United Kingdom
Reviewed 3 weeks ago

Stayed here for a party in the area, om arrival to the room there was a big what looked like bleach stain on the carpet, struggled to use the shower, rang down to reception, manager came to room could not believe i had been allocated this room looking like that, Sorted shower offered to move us but by then we...

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Helpful?
Thank julie m
BobBowry, General Manager at Mercure St Albans Noke Hotel, responded to this review

Hi Julie, Thank you for your feedback. I was fully briefed by the manager in question regarding your stay and wanted to reassure you that all of these issues will be picked up in a refurbishment of the hotel which is being signed off at present which will take the hotel to a whole new level. Regards Bob Bowry General...

Reviewed 3 weeks ago

Fantastic location if you want to base yourself there for travelling by car. We flew into London Luton and the hotel was only 20 minutes from there and only 10 minutes away from Watford.St.Albans is only a 4 minute drive up the road.If you want to refuel before handing your car back at the airport there's a petrol station right...

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1Thank Ritchie O
BobBowry, General Manager at Mercure St Albans Noke Hotel, responded to this review

Hi Ritchie, Thank you for taking the time out so write such a lovely review on the hotel. Your comments are very much appreciated and I am glad you mentioned the team as we are very proud of them and the service they deliver so it is always nice when this is recognised by the guests. We also look forward...

London, United Kingdom
Reviewed 4 weeks ago via mobile

Had a meeting here during the day with a team building exercise and the meeting room and lunch was perfectly adequate for our needs. Cakes were amazing! Staying here though wasn't the best idea as the room was so hot. Tried to turn the heating down, opened the windows and used the fan in the room but had a really...

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Helpful?
Thank lindyloo06
BobBowry, General Manager at Mercure St Albans Noke Hotel, responded to this review

Hi Lindy, Thank you for your balanced feedback. I am pleased you found most of your stay to be a good one and wanted to reassure you that your comments have been listened to and will be rectified in a refurbishment due to start soon. We hope to see you again in the hotel very soon. Regards Bob Bowry General...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Dry Cleaning
  • Business Centre with Internet Access
  • Conference Facilities
Official Description (provided by the hotel)
The Noke by Thistle St Albans is a traditional Victorian hotel, located in Hertfordshire; it is accessible via the Thameslink train from London. Just off the M25, the M1 and close to the A1, it’s a popular venue for business meetings & weekend breaks. There are 110 bedrooms, including 44 deluxe bedrooms and suites and six meeting rooms, the largest seating 250 people theatre-style. With our landscaped grounds, easy accessibility and ample free parking on-site, Thistle St Albans is also a popular wedding venue and convenient for business meetings. ... more   less 

Additional Information about Mercure St Albans Noke Hotel

Address: Watford Road, St Albans AL2 3DS, England
Region: United Kingdom > England > Hertfordshire > St Albans
Price Range: $96 - $208 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure St Albans Noke Hotel 4*
Number of rooms: 110
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Also Known As:
Thistle St Albans Hotel St. Albans
Noke Hotel St Albans
Thistle St Albans Saint
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Questions & Answers

Here's what travellers have asked, with answers from Mercure St Albans Noke Hotel staff and other travellers.
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Questions? Get answers from Mercure St Albans Noke Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“It is quite a long walk from reception to some of the rooms so ask for one near the main area.”
86kms, 22 May 2017 | Read review
“We always ask for the 1st floor as it's a little difficult going up the stairs.”
macmaggie9, 16 May 2017 | Read review
“Do not pay for Superior room as they are the same as your low budget rooms!”
J060893, 6 Mar 2017 | Read review
“Call before you arrive, they are very accommodating.”
Wigan1, 13 Feb 2017 | Read review
“go to another hotel”
107sidneyb, 11 Dec 2016 | Read review
5 of 5
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US$66* /night
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Prices are for 1 room, 2 adults
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