I normally stay at the Hampton up the road, but I thought I’d try this place out as it was meant to be one of the best. But I wasn’t impressed at all. When I arrived I was offered an upgrade, so when I paid extra for it I thought I’d be getting something very special. The bathroom in the room is in a terrible state, I live on an armed forces base and honestly the bathroom is probably on par with that, if not worse. There is mould up the walls, things rotting, holes in the doors poorly filled in and just generally not what you are expecting from a hotel of this stature. The toilet was broken and kept making a hissing noise all night as water kept coming through. When I came back late at night I found the door ajar, I was petrified as my car keys and iPad was left in there. I noticed the door to the room didn’t close properly and anyone could walk in, the window was also left unlocked and easily accessible from another room. I enjoyed the ambience of the champagne lounge, the food and drinks, as well as the staff were all very good. Unfortunately I will not return and will urge others about laying out vasts sums of money to stay in rooms that are of such poor condition. I will continue to stay at the Hampton around the corner, much better value and the rooms are pristine.…
We arrived early to the Canterbury abode by car and parked in the car park limited parking spaces . We immediately went to reception and was told our room was ready and we could go up and wow it was beautiful, we jumped on the bed in delight , we then went shopping in the high street which is situated directly outside the hotel doors. We went back to the hotel for our evening meal and a few drinks before slumbering into the magnificent bed .
Staff on reception were exceptionally professional, helpful and friendly. We walked in off the street after a bad Airbnb experience and they quickly found us a room that met our requirements. The room was quiet and spotlessly clean with some lovely luxury touches. The champagne bar provided an excellent afternoon tea in front of a huge log fire. The hotel is centrally located for all that Canterbury has to offer and we had a great 4 night stay.
Arrived early, so we’re able to park in the hotel’s car park. Really friendly reception and were upgraded to an Enviable Room. Lovely spacious room, although step down proved a trip hazard for my husband. Huge bed which was so comfortable and we both slept like logs. Bathroom adequate, although flush on loo kept running continually. Would have preferred a walk-in shower. Had really good evening meal (compliments to chef) and well looked after by staff. Breakfast next morning was delicious although serving of fresh fruit was very frugal. All in all a very enjoyable visit- many thanks👏👏
Lovely weekend Break location in Canterbury. Central location, maybe too central for my liking. Quite noisy at night being on the main strip of the high street. Would come back. Staff very accomadating.
Room was the 2nd most expensive that I had spend time to save for. The windows would boot open even just a tad and they were very dirty. The shower lights were old and looked like they would fall out and one wasn’t working very well. The roll top bath looks amazing but the water took ages and was lukewarm. The breakfast service was slow and they kept forgetting items.
We had a 2 night stay and booked a Most Enviable type room. It was very spacious as was the bathroom and well equipped. Car parking costs £18 per day! Staff were friendly and helpful, breakfast choice was excellent and the food came quickly and was well cooked. We ate in the County restaurant one night. Food very good as was service. The hotel is ideally situated for sightseeing. I booked and paid in advance and so got a good rate, I think the overall cost was very good value. If you order toasted sandwiches in the Champagne bar, one between two is plenty as the portion is huge. Vert tasty! And,,,,they serve Nyetimber by the glass, An excellent English “champagne”. I would definitely recommend staying at the Abode.
The Abode Canterbury is a very well kept and managed hotel, set in an historic building but with all the confort and amenities of a modern one! It is very conveniently located in the beautiful medival town of Canterbury. A gem of a stay!
Generally good but let down by slow service and poorly cooked breakfast. Position is excellent but parking is a problem and because of the the hotel itself is in a pedestrianised area there is no drop off for luggage.
This was a short stay (2 nights) to generally sight see the cathedral. The hotel is excellently placed a great location to explore. The hotel itself is very nice, it's clean, the staff welcoming and the rooms very nice indeed. It is a bit pricey but for the location it's understandable. We ate both nights in the restaurant, the food was superb and the service impeccable. The only downsides (not that it's a big issue) was the distance from the car park to the reception - not easy if you have a large suitcase. The other point to mention was the location of our room (overlooking the high street) - a great view but woken by delivery / refuse lorries from 5am onwards - as mentioned it wasn't a big deal (we expected that) but it might be useful to point out All in all I can thoroughly recommend…
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