We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

The Royal Wells Hotel

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
The Royal Wells Hotel
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

204 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 199: English reviews
Start your review of The Royal Wells Hotel
 Click to rate
Eastbourne, United Kingdom
Reviewed 2 days ago NEW

Fabulous tea, accommodating staff, very considerate and welcoming Gracious surroundings We visited for Mothers Day and were seated in a comfortable area where the children were able to 'be themselves!' Dog friendly

 Report
Helpful?
Thank susiewong463
London, United Kingdom
Reviewed 1 week ago NEWvia mobile

Booked for a one night stay to attend the funeral of a friend. Arrived just before 12 noon yesterday and tried to check in. Was told the room was ready so carted my bag up to the third floor only to find the cleaners still in the room! Finally managed to get in the room by 12.30, I know the...

 Report
Helpful?
Thank GarinK
Reviewed 3 weeks ago via mobile

Stayed at the hotel for a little 2 day getaway with my partner. Staff were helpful and our room was kept very clean. It's stylish rooms and close proximity to the town were a real surprise considering the low cost. I would definitely stay again if I'm in the area.

 Report
Helpful?
2Thank Sam Y
East Sussex
Reviewed 3 weeks ago via mobile

Had a lovely evening at this hotel. The staff were attentive but unobtrusive. The starters arrived after a short wait and were lovely particularly the tomato soup. After another short wait the main courses arrived. Again food was as described and good quality. Would happily go back there. It was surprisingly quiet there it's a shame more people don't know...

 Report
Helpful?
2Thank Nicja
london
Reviewed 3 weeks ago via mobile

The good bits: Nice decor comfortable bed Lovely view over the common from 3rd floor The not so good bits: Small room No bottled water for kettle,have to use bathroom water😕 Some complimentary toiletries but no shower gel Breakfast ok,got order wrong,poached egg overcooked

 Report
Helpful?
2Thank Sue H
Kennebunkport, Maine
Reviewed 5 weeks ago

I ran a conference here a few years ago. It was exceptional. Nothing was too much trouble. Great food. Lovely rooms. Fantastic feedback from delegates. Really nice family run hotel. Bit shocked by the poor feedback here. Was recommending it for my sister to stay there so just looked it up. Not my experience at all

 Report
Helpful?
2Thank Leila F
Kent
Reviewed 15 February 2017 via mobile

Stayed here last January and could not fault, unfortunately this time so many little things spoilt our stay from the radiators not turned on in our room so very cold on our return from a night out, bathroom taps covered in what I presume was bathroom cleaner ...well it was blue and sticky also when we went to shower in...

 Report
Helpful?
Thank CaroldKent
Reviewed 10 February 2017

I got married here last May.... one word of advise don't book your wedding here unless you want your wedding day ruined and zero apologises for it. Lack of staff, lack of organisation, lack of communication, lack of sincerity, basically everything lacked in something! We complained but got nothing back. Will never return nor recommend. All I can say now...

 Report
Helpful?
Thank Tiffany2188
Luxembourg City, Luxembourg
Reviewed 5 February 2017

The room is nice with some typical British accent. Unfortunately, they haven’t put the heater on before I arrived (around 10 pm) and needed to wait more than one hour to take a shower. And the water is not warm enough. The employees are nice, the breakfast average but the Wifi is a nightmare! A stupid system called Sky Wifi...

 Report
Helpful?
Thank Olrick9
Oxfordshire
Reviewed 3 February 2017 via mobile

Stayed two nights for work. Very convenient location, great room, all that you need at a reasonable cost. Ate in the hotel both nights, lovely meal first night and good service but the second night service was slow, although not busy, and I am a patient man. I ordered chips instead of mash but my meal came with mash. What...

 Report
Helpful?
1Thank OxfordshireCooker

73 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (63)
Viewed
Room/Suite (9)
Viewed
Bathroom (4)
Viewed
Dining (5)
Viewed
Hotel & Grounds (2)
Viewed
Other (43)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (10)
Viewed
Hotel & Grounds (3)
Viewed
Room/Suite (2)
Viewed
Bathroom (1)
Viewed
Dining (3)
Viewed
Other (1)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Royal Tunbridge Wells hotels
1.0 km away
The Spa Hotel
The Spa Hotel
#3 of 14 in Royal Tunbridge Wells
615 reviews
0.6 km away
Hotel du Vin & Bistro
Hotel du Vin & Bistro
#1 of 14 in Royal Tunbridge Wells
799 reviews
1.2 km away
Smith & Western Tunbridge Wells
Smith & Western Tunbridge Wells
#4 of 14 in Royal Tunbridge Wells
261 reviews
Show Prices
Show Prices
Show Prices
0.9 km away
The Tunbridge Wells Hotel
The Tunbridge Wells Hotel
#7 of 14 in Royal Tunbridge Wells
252 reviews
0.9 km away
One Warwick Park Hotel
One Warwick Park Hotel
#2 of 14 in Royal Tunbridge Wells
115 reviews
3.9 km away
Mercure Tunbridge Wells
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Breakfast included
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about The Royal Wells Hotel

Address: Mount Ephraim, Royal Tunbridge Wells TN4 8BE, England
Region: United Kingdom > England > Kent > Royal Tunbridge Wells
Price Range: $152 - $344 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Royal Wells Hotel 3*
Number of rooms: 23
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com and Priceline so you can book your The Royal Wells Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from The Royal Wells Hotel staff and other travellers.
1 question
Ask a question
Questions? Get answers from The Royal Wells Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Opposite lovely open area suitable for kids to let off steam and dog walk”
 of 5 bubbles susiewong463, 26 Mar 2017 | Read review
“We did not stay we ran an event here.”
 of 5 bubbles alysonh982, 1 Feb 2017 | Read review
“All rooms are comfortable and quiet and there is a lift”
 of 5 bubbles IanM338, 11 Jan 2017 | Read review
“Spend your money in a different Hotel”
  • Curtains just hanging on
  • Nice damp walls
  • more damp - need to get the builders
 of 5 bubbles Malco911, 30 Dec 2016 | Read review
“3 is noisy at 8 am when maids call to each other and heap blue bags in the passageway”
 of 5 bubbles davidquine, 28 Dec 2016 | Read review
5 of 5