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Traveller (199)
Room & Suite (83)
Dining (24)
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Overview
  • Excellent37%
  • Very good32%
  • Average19%
  • Poor8%
  • Terrible4%
Travellers talk about
“afternoon tea”(39 reviews)
“lovely hotel”(34 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Rooms
Restaurant
Room Service
4 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (781)
There are newer reviews for The Spa Hotel
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763 results
Traveller rating
273
249
147
63
31
Traveller type
Time of year
LanguageEnglish
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273
249
147
63
31
Show reviews that mention
All reviewschandelier restaurantafternoon tealovely hotelmain restaurantsconeslovely roomsmall poolfour poster bedhuge bathroomfollowing morningstaff were all very friendlysmoked salmonsauna and steam roomsunday nightthird floorwedding venueone night stay
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11 - 15 of 763 reviews
Reviewed 2 weeks ago via mobile

The Spa Hotel is gorgeous, it's in a lovely spot just a mile from Tunbridge Wells town centre, the hotel gardens are stunning, like something out of a Jane Austin book. The hotel itself is lovely, the foyer is eye catching and the rooms that...More

Thank Stuart B
Response from Spa2000, Manager at The Spa HotelResponded 1 week ago

Thank you for your wonderful feedback. We are so pleased you enjoyed your stay with us and found the hotel lovely and clean. I am sorry that you found the spa area cold, I have spoken with our Spa Manager regarding this who will look...More

Reviewed 3 weeks ago via mobile

We really liked the hotel and room, both of which were very clean. The "spa" part of the hotel including the gym was outdated and did not have the same cleanliness especially the gym it was dusty and dirty. The second night of our stay...More

Thank Danielle G
Response from Spa2000, Manager at The Spa HotelResponded 1 week ago

Thank you for your feedback. Firstly, we are so pleased you liked the hotel and the room you were allocated. Secondly, and more importantly I am very sorry there were some disappointing aspects to your stay. I have passed your comments about the cleanliness of...More

Reviewed 3 weeks ago via mobile

Pleased with our room, very clean, and overall the hotel is very impressive and comfortable, a good place to stay to visit Tunbridge Wells and the area. To be honest there were a few issues with the running of the hotel, a bit disorganised around...More

Thank Chris B
Response from Spa2000, Manager at The Spa HotelResponded 1 week ago

Thank you for your very kind feedback. We are so pleased you had such an enjoyable stay with us and we look forward to welcoming you again in the future.

Reviewed 3 weeks ago

We arrived a little early having asked if we could use the pool from 11.00, normally this would start at 12.00. The receptionist was very efficient and friendly she gave us a tour of the facilities which were all very clean and well presented The...More

Thank wendyandfam
Response from Spa2000, Manager at The Spa HotelResponded 1 week ago

Thank you for your wonderful feedback. We are so delighted you had an enjoyable Spa Day and Afternoon Tea with us and we hope to welcome you again soon.

Reviewed 4 weeks ago via mobile

Best hotel I’ve been too for a long time. Great food and staff were hilarious and kind. Food was amazing and bedroom couldn’t be faulted. Thanks to all the staff for the memorable night. I’ll be staying again.

Thank Charlee E
Response from Spa2000, Manager at The Spa HotelResponded 4 weeks ago

Thank you for your amazing review! We are so pleased you had such an enjoyable stay with us, and look forward to your return visit in the future.

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About
Amenities
Top amenities
Pool
Free Parking
Restaurant
Room Service
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hotel Amenities
Free Parking
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Heated pool
Indoor pool
Details
Price range
US$112 - US$257 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$112 - US$257 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (199)
Room & Suite (83)
Dining (24)
Pool & Beach (3)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
rfmp
11 April 2017|
Answer
Response from Kim-Neil | Reviewed this property |
No don't think so
0
Votes
Katie S
17 February 2017|
AnswerShow all 4 answers
Response from Blackers13 | Reviewed this property |
12 midday
0
Votes
Room Tips
"Our spacious rooms was lovely with views of the spa and grounds."
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""Spacious room" & bathroom were great but can't compare to others; didn't see them..."
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"If you want a view ask for one. Our room (106) was quiet but had no view."
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"215 for a large room, 316 for a small quiet room"
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