We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All reviewswellington hoteloriginal featureshigh ceilingslovely old buildinggrand hoteltown centrelimited parkingbed was very comfortableroom was largeone night staycomfortable stayrefurbishmentpantilesvenue
We arrived at the hotel on Thursday evening, July 12th. First impressions were OK. A bit rundown but a lovely old building. A good comfy bed and a good nights sleep, even if my partner did have to ask for a duvet. The initial response...More
The room was barely clean: hair on the taps of the shower, fan broken, no shower gel in the shower dispenser, no hairdryer, shower had no pressure, room needed a good clean / refurb, the window didn't open more than a few inches and it...More
Review collected in partnership with Travelodge
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Located in a beautiful old building, this hotel could do with a total internal refurb. The carpets are old and dirty, the rooms feel like they’ve been used thousands of times before without ever being redecorated. Bathrooms are dated too with horrible bath/shower combo with...More
Lovely old world hotel. Breakfast was a good feast, with helpful staff on hand, reception crew went well beyond the call when I and my wife's guide dog came in after a late night walk like two drown rats towels came from all directions
My review comes after contacting customer service and being told I can have a voucher for another Travelodge stay but no refund , Stating in the email the matter is closed and not for discussion as far as they are concerned . Very POOR customer...More
Response from TravelodgeUK, Ben from the Social Media Team at Travelodge Tunbridge WellsResponded 2 days ago
Thank you for taking the time to write a review about our Tunbridge Wells hotel.
We are sorry to learn that you did not find your room to be of great value, and we are sorry to learn of the disappointment caused by other aspects...More
Yes, if you go to reception they will give you a ticket and ask you to make a donation in the charity box. You do not need to pay at the machines on the site. There are not always enough spaces you can park on the road as... More
Yes, if you go to reception they will give you a ticket and ask you to make a donation in the charity box. You do not need to pay at the machines on the site. There are not always enough spaces you can park on the road as well but need to pay and display for that.