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Mercure Hull Royal Hotel

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Mercure Hull Royal Hotel
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1,071 Reviews from our TripAdvisor Community

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Showing 1,049: English reviews
Cheshire
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed yesterday NEW

As usual staff etc great at the Hull Station Hotel. Disappointed with the ;location of room 271in view of stairs aand distance involved from reception and bar. On 3 occasions I got lost trying to find the ground floor bar and signage is poor. A lady at reception when I che cked out offered me a complimemntary breakfast which had... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank MarpleTiger
Belfast, United Kingdom
2 reviews
Reviewed 3 days ago NEW

This could be a great hotel. Grand, and a perfect location in Hull, it burnt down in the early 90s when I was then a student in the city. Its renovation has been decent, but the decor in the rooms is now dated and feels old fashioned. First the negative: the check-in (late night) was awful - the staff lacked... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank D4380ZKalexb
newcastle
Level Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 3 days ago NEW

Once we arrived into hull we could not get to hotel because of main road to hotel was closed no fault of hotel, so after 20 mins with sat nav and get no where we decided to ring hotel and let them talk us in ( well so I thought ) after explain our problem he kept saying we'll do... More 

Helpful?
Thank johnduffNewcastle
Kingston-upon-Hull, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 days ago NEW

I had a lovely experience at the bar last night during a busy period when i was been served by Sarah. She paid very close attention to my order of Food and drink and even came back to check i was satisfied with my meal. The other lady on the bar didn't really seem to pay much attention to if... More 

Helpful?
Thank DjDangerous
London, United Kingdom
Level Contributor
120 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 5 days ago NEW via mobile

Popped in for breakfast. Not great £7.50 for raw in the middle, hacksaw proof bacon and an even more desirable bun. Menu states covered in sauce. This is not true and even had a skin on it yuck!!!! If the food is in this state I hate to see your rooms!!!

Helpful?
Thank Kayleigh M
David C, General Manager at Mercure Hull Royal Hotel, responded to this review

Dear Kayleigh, I was sorry to read that you were disappointed with your food when you popped in for breakfast. We serve over a hundred breakfasts every day and with few exceptions our guests leave highly satisfied, I do wish rather than posting a review on here you had simply spoken to a member of my team - they are... More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 days ago NEW via mobile

Lovely hotel,friendly staff! Stayed at the hotel for 2 nights it's in a great central locations located right next to the train station and St.Stephens shopping centre. The rooms where basic but very clean & spacious. The bathroom had a shower and bath which was great. Had lunch at the hotel which was lovely, nice atmosphere in the hotel lounge.... More 

Helpful?
Thank Jenni N
David C, General Manager at Mercure Hull Royal Hotel, responded to this review

Dear Jenni, Thank you for your review and your recommendation. I was pleased to read you enjoyed your stay Thanks David More 

Durham, United Kingdom
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 1 week ago

My wife and I had another great two night's all inclusive stay at The Royal Hotel for my wife's Birthday this being our 21st visit here.We had such a lovely time.The staff were brilliant as always, we really can't fault this hotel.There is always plenty to see and do in Hull,great for shopping and also free parking at the hotel.... More 

Helpful?
Thank richey_64
David C, General Manager at Mercure Hull Royal Hotel, responded to this review

Dear Richey, Thank you for your review. I was very pleased to read you enjoyed your stay. Mark was very pleased he could do something to make your stay extra special, I am delighted it was appreciated. Best wishes David More 

Goole, United Kingdom
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 1 week ago via mobile

I took a friend for afternoon tea as a birthday treat. The table was set with table cloth, cutlery (very clean), wrapped in a serviette, glasses and gems scattered around the table. The food arrived on a three tiered silver stand, with a choice of sandwiches, quiche, scones, fruit cake, mini trifle and plenty of tea and coffee. All was... More 

Helpful?
Thank dreams16
David C, General Manager at Mercure Hull Royal Hotel, responded to this review

Thank you for your review. We think our afternoon teas are great and I am pleased you agree! Throughout December we have a festive twist on afternoon tea with turkey, mince pies, a Christmas loaf and spiced scone adding to the mix. Best wishes David More 

Level Contributor
3 reviews
Reviewed 1 week ago via mobile

This is not the most glamorous hotel in the world, but boy are they friendly! The rooms may be dated but the staff more than make up for this! Just eaten in there restaurant and recommended the Hull Patie as a starter and Ribs as the main course! Fantastic good reasonable price!!

Helpful?
Thank Sean F
David C, General Manager at Mercure Hull Royal Hotel, responded to this review

Dear Sean, Thank you for your review. I was pleased to read you enjoyed your stay. We have a great team here and I am glad they made you feel welcome Best wishes David More 

Denia, Spain
Level Contributor
251 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
Reviewed 1 week ago via mobile

Nice venue and great dinning area for approx 150 people The service was very good but the food ( meat) was well over done . This comment was endorsed by many . The ambiance was excellent . Bar prices a little on the height side Parking for disabled was good ,some of the guests required this but not all, but... More 

Helpful?
Thank Milanoman2810
David C, General Manager at Mercure Hull Royal Hotel, responded to this review

Thank you for your review I was sorry to read you received a parking ticket. For anyone who is reading our website please be advised that there is no charge for residents but it is necessary for other guests and visitors to the city centre to pay for parking. Thanks David More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Mercure Hull Royal Hotel is ideally located in the City Centre, adjacent to the Railway Station. The Hotel is next to the St Stephens Shopping complex and the Hull Truck Theatre. Close to Hull's historic Old Town Centre and The Deep Aquarium, everything is just a few minutes walk away. The hotel offers free WiFi throughout and free parking. ... more   less 

Additional Information about Mercure Hull Royal Hotel

Address: 170 Ferensway, Kingston-upon-Hull HU1 3UF, England (Formerly Royal Hotel Hull)
Region: United Kingdom > England > Yorkshire > East Riding of Yorkshire > Kingston-upon-Hull
Price Range: $86 - $147 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Mercure Hull Royal Hotel 3*
Number of rooms: 155
Reservation Options:
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Also Known As:
Quality Inn Kingston Upon Hull
Quality Hotel Kingston Upon Hull
Hotel Style:
#8 Romantic Hotel in Kingston-upon-Hull
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Hull Royal Hotel staff and other travellers.
7 questions
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Pontefract, United Kingdom
2 months ago
Blackpool, United Kingdom
over a year ago

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Questions? Get answers from Mercure Hull Royal Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“One with new beds and air con that works not on extra hot all day an night”
 of 5 bubbles johnduffNewcastle, 1 Dec 2016 | Read review
“Ask for a room facing AWAY from the station.”
 of 5 bubbles Japanista, 21 Nov 2016 | Read review
“Third floor was good.”
 of 5 bubbles SheilaB706, 21 Nov 2016 | Read review
“all the rooms are very nice”
 of 5 bubbles michaelwR4909VF, 4 Nov 2016 | Read review
“lift to all floors disabled rooms are available and wheel chair friendly you do not here any trains”
 of 5 bubbles susanhill5156, 27 Oct 2016 | Read review
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