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Macdonald Swan Hotel

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Traveller (205)
Room & Suite (52)
Dining (14)
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Overview
  • Excellent40%
  • Very good35%
  • Average17%
  • Poor5%
  • Terrible3%
Travellers talk about
“feature room”(32 reviews)
“old england”(16 reviews)
“executive room”(27 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Family Rooms
3 Star Hotel
All hotel details
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Reviews (1,281)
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1,279 results
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LanguageEnglish
489
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224
73
43
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All reviewsfeature roomold englandexecutive roomlake districtblack puddingwalkers barnight porterlovely hotelevening mealthe general managerfour poster bedcooked breakfastone night stayhelm cragbreakfast was excellentgreat weekendenjoyable stay
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1 - 5 of 1,279 reviews
Reviewed yesterday via mobile

1st time I've stayed here. Staff are very friendly and helpful. Rooms are very clean and well decorated . No aircon as old building . Room was very hot. Could do with putting fans in each room . Bed was very comfy great nights sleep....More

Thank Gary H
Reviewed 1 week ago

From the moment we walked in the service was excellent. All of the staff we met were friendly, helpful & efficient. We were upgraded to a room with a lovely view over the fells. Drinks in the bar were reasonably priced. We chose to ate...More

1  Thank Julie695
Response from Antony O, General Manager at Macdonald Swan HotelResponded yesterday

Dear Julie695 thank you for your recent review following your stay at the Swan. We are so glad that you enjoyed your time with us and we all look forward to welcoming you back again soon regards Antony

Reviewed 2 weeks ago

Stayed for three nights at this hotel with friends. Initially disappointed as has booked executive rooms with views of the hills. We did not get the rooms we had booked. However, it is a lovely hotel in a very good position. Easy walk into Grasmere....More

Thank euniceSouthEast
Reviewed 2 weeks ago via mobile

Pop in here for a drink wile on holiday in the village. Nice looking bar reasonable well stocked. But the gin was one of the most expensive gin I gave ever had and it wasn't even a posh gin. No going back for me

2  Thank taz112m
Response from Antony O, General Manager at Macdonald Swan HotelResponded 2 weeks ago

Dear taz112m I am sorry to hear that you did not enjoy your visit to the Swan. If you would like to discuss your visit in more detail I would be grateful if you could contact me direct at the Hotel regards Antony

Reviewed 2 weeks ago

Booked an "Executive King Room with mountain view". In reality we got a king room with view of kitchen roof and storage yard . The room was extremely tired and needed a makeover but bed and pillows were very comfy. Our main problem was the...More

1  Thank Martin H
Response from Antony O, General Manager at Macdonald Swan HotelResponded 2 weeks ago

Dear Martin H I was sorry to read that you did not enjoy your recent stay at the Swan, Grasmere. I have spoken to the team regarding your check out to ensure that this type of answer does not happen again and again I apologise...More

View more reviews
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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Restaurant
Free Parking
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Free Parking
Room Service
Meeting Rooms
Laundry Service
Breakfast Available
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$141 - US$293 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Grasmere
#9 Romantic Hotel in Grasmere
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$141 - US$293 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Grasmere
#9 Romantic Hotel in Grasmere
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (205)
Room & Suite (52)
Dining (14)
Questions & Answers
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Louise B
13 January 2018|
AnswerShow all 6 answers
Response from Paul B | Reviewed this property |
Cross road opposite then straight down. No more than 5-10mins.
1
Vote
Debbie H
5 November 2017|
AnswerShow all 8 answers
Response from Kellydave1 | Reviewed this property |
Yeah they were I think only on the first floor
1
Vote
henzu2007
5 August 2016|
AnswerShow all 9 answers
Response from John D | Reviewed this property |
Yes fairly sure dogs are allowed at a charge
0
Votes
Room Tips
"Request room with view of hills"
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"Do not have room 15"
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"Room 46 had a lovely view."
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"Book somewhere else!"
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