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Castle Green Hotel in Kendal, BW Premier Collection

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Castle Green Lane, Kendal LA9 6RG England
COVID-19 update: See the added health and safety measures this property is taking.Read more
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US$118
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Traveller (440)
Room & Suite (277)
Dining (68)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 06/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 06/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#5 of 13 hotels in Kendal
Location
Cleanliness
Service
Value
Travellers' Choice
Four star hotel situated in 14 acres of gardens & woodland, 5 miles from the M6 & 8 miles from Windermere. Extensive conference & banqueting facilities, 2AA Rosette restaurant, Westmorland Pub in the grounds, health & fitness club and 99 bedrooms including two Herdwick Suites, four executive and seven balcony rooms overlooking Kendal Castle & Lakeland Fells. Managed by Legacy Hotels & Resorts.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Taxi service
Business Centre with Internet Access
Conference facilities
Car park
Wifi
Pool / beach towels
Indoor pool
Heated pool
Fitness / spa changing rooms
Fitness classes
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Special diet menus
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Head massage
Manicure
Massage
Pedicure
Baggage storage
Newspaper
Non-smoking hotel
Sun terrace
24-hour front desk
Dry cleaning
Laundry service
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Room features
Desk
Housekeeping
Interconnected rooms available
Private balcony
Electric kettle
Flatscreen TV
Walk-in shower
Bath / shower
Room service
Safe
Seating area
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Complimentary toiletries
Hair dryer
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Room types
City view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Quiet
Languages Spoken
English
2459Reviews30Q+A100Room tips
Traveller rating
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  • 32
Time of year
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Popular mentions
infoforyoufromme wrote a review Yesterday
Glasgow, United Kingdom97 contributions56 helpful votes
A great trip to Castle Green Hotel. It is rare to go to a hotel and leave with the feeling that all staff you met were professional and genuinely wanted to ensure you had a good trip but we had this feeling at Castle Green. Lots to do, kendal was lovely, spa treatments great. Dinner amazing on the 22.1 steaks cooked beautifully - Afternoon tea very good but the scones on the 21.1 were very dry so a little area to work on. Breakfasts very good. We had a little heating issue that was dealt with quickly. Would recommend- we are likely to return.
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Review collected in partnership with Best Western
Date of stay: January 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Bardoot wrote a review 23 Jan
Halesowen, United Kingdom48 contributions8 helpful votes
We booked a Junior Suite and the room was fantastic. It was clean, comfy bed, lovely big bathroom, all the things you require. The staff were very welcoming and breakfast was also brilliant and the view complimented it very well! We will definitely be returning
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Date of stay: January 2022Trip type: Travelled as a couple
1 Helpful vote
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Kojo B wrote a review 7 Jan
6 contributions1 helpful vote
The only thing that went well at this hotel was the cleanliness, but that's to be expected for £250 per night, not including breakfast. The gym equipment is a little old, but the staff at the gym were the most friendly and professional at the hotel and we enjoyed our time working out. Castle Green Hotel In Kendal is horribly overpriced and I would advise people to avoid it unless you are paying a maximum of £160 per night maximum, inc breakfast. Lots of reviews we read do say the hotel is overpriced, but you won't believe how much until you experience it. Rooms are small, with no fridge, and if you don't get a garden view room you might face the car park for the business centre/gym like we did; prior to check in we were actually told this had a side/rear garden view. It was also hard to sleep in the hotel because the room has a centrally controlled air conditioning/heating system that was impossible to control from the room. Breakfast is extremely limited if you don't want a fry up and/or cereal so we got breakfast in town everyday. On departure a young lady behind the counter asked how our stay was; this was perfunctory. When we told the young lady it felt overpriced and the room was stuffy at night we were met with silence. An appropriate end to an underwhelming stay!
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Date of stay: November 2021
Value
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Response from Rob Glashan, General Manager at Castle Green Hotel in Kendal, BW Premier Collection
Responded 1 week ago
Many thanks for your constructive feedback however we am disappointed that you did not believe the stay was value for money. We have a selection of room types, that vary in size, which naturally have different view (north, south, east and west). Our 'limited' breakfast has over 60 items on the menu and, of course, we would have been delighted to assist with any individual request. We will continue to strive to continuously improve the quality of our services and sincerely believe that the experience is worth the price paid. Regards Rob .
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bhavl4r wrote a review Dec 2021
8 contributions18 helpful votes
There is nothing to complain about this hotel, great rooms, great views, great facilities and within a short drive of the popular lakes. We were unfortunate with the fact that there were 2 weddings during our stay, and the guests were very inconsiderate and noisy all night despite the being in the quite part of the hotel. We raised this with the manager (Ben Mayou) , who was very understanding and gave us an acceptable resolution to the inconvenience face. I would recommend this hotel and will surely visit again. Thanks to Ben and his professionalism.
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Date of stay: December 2021
Rooms
Cleanliness
Service
Room Tip: Garden view room was amazing
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1 Helpful vote
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Response from Rob Glashan, General Manager at Castle Green Hotel in Kendal, BW Premier Collection
Responded 5 days ago
Many thanks for your feedback and I am delighted that Ben and yourselves sought and found a resolution. Apologies once again for the inconvenience Regards Rob
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Rutesh D wrote a review Dec 2021
United Kingdom1 contribution
Great hotel. Fab location to tour around the Lake District. Within an hour’s drive to most places. 10 mins into Kendal high street. Couldn’t be happier with the location. Great staff, clean facilities and a very good restaurant. Overall amazing experience!
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Review collected in partnership with Best Western
Date of stay: December 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
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Response from Rob Glashan, General Manager at Castle Green Hotel in Kendal, BW Premier Collection
Responded 1 week ago
Thank you so much for such a kind review. We are delighted to see that you have enjoyed our whole experience and particularly the Greenhouse restaurant and our chef, Ashley Wood’s, cuisine. The whole team look forward to welcome you back very soon. Kind regards Rob
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PRICE RANGE
US$112 - US$221 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western kendal, hotel castle green kendal, kendal best western
FORMERLY KNOWN AS
Castle Green Hotel in Kendal, Best Western Premier Collection
LOCATION
United KingdomEnglandCumbriaLake DistrictKendal
NUMBER OF ROOMS
99
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Frequently Asked Questions about Castle Green Hotel in Kendal, BW Premier Collection
Which popular attractions are close to Castle Green Hotel in Kendal, BW Premier Collection?
Nearby attractions include Lake District National Park Guided Walks (1.6 km), Wreay Syke Alpacas (3.4 km), and Levens Hall (7.8 km).
What are some of the property amenities at Castle Green Hotel in Kendal, BW Premier Collection?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Castle Green Hotel in Kendal, BW Premier Collection?
Top room amenities include a flat screen TV, a desk, and a seating area.
What food & drink options are available at Castle Green Hotel in Kendal, BW Premier Collection?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Castle Green Hotel in Kendal, BW Premier Collection?
Yes, free parking and a parking garage are available to guests.
What are some restaurants close to Castle Green Hotel in Kendal, BW Premier Collection?
Conveniently located restaurants include Thai Kitchen, Pedro's Casa, and Cafe Olive Kendal.
Are there opportunities to exercise at Castle Green Hotel in Kendal, BW Premier Collection?
Yes, guests have access to an indoor pool, a fitness centre, and fitness classes during their stay.
Are any cleaning services offered at Castle Green Hotel in Kendal, BW Premier Collection?
Yes, dry cleaning and laundry service are offered to guests.
Does Castle Green Hotel in Kendal, BW Premier Collection offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Castle Green Hotel in Kendal, BW Premier Collection?
Many travellers enjoy visiting Levens Hall (7.8 km), Lakeland Museum (1.6 km), and Kendal Parish Church (1.5 km).
Does Castle Green Hotel in Kendal, BW Premier Collection have any great views?
Yes, guests often enjoy the city view available here.