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Riverside Hotel

Expedia.comUS$104*
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#4 of 14 Hotels in Kendal
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Riverside Hotel
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997 Reviews from our TripAdvisor Community

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Showing 987: English reviews
Reviewed 17 April 2017 via mobile

We have just completed a 2 night stay at this hotel with our 14 week old puppy and the staff could not have been more helpful and friendly making our stay very comfortable and enjoyable. Will definitely recommend to anyone visiting the area with a dog. We stayed in room 101 which overlooked the river and was close to reception...

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Helpful?
1Thank Greg R
The_ManagerSLH, Manager at Riverside Hotel, responded to this review

Lovely to welcome you and your 4-legged friend to the hotel. Thanks for taking the time to post your review and rating your stay at 5 stars; both very important to us! We do hope to welcome you back again. Thank you.

Berkshire
Reviewed 17 April 2017 via mobile

Really lovely place to be, far enough to be away from the town but close enough to walk for town restaurants... Jen, Gemma and Sandor are the prefect people to be hosting this place, they have been polite even in the face of rudeness, anger and ridicule. What a great bunch of people.

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Helpful?
2Thank Matt A
The_ManagerSLH, Manager at Riverside Hotel, responded to this review

Thanks so much for your nice review and 5 star rating. We're delighted to read your lovely comments and that you had such a nice stay. Our staff, particularly those mentioned by name, really appreciate your comments as well. We all hope to welcome you back again. Thank you.

London, United Kingdom
Reviewed 16 April 2017

My wife and I first stayed here about 15 years ago on another short break, and this time we returned with our 8 year old daughter. I'd describe the hotel as "good", but our break overall was excellent, so happy to give them 4 stars for contributing to the experience. The staff were all very friendly and when we reported...

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Helpful?
Thank Bainesy66
The_ManagerSLH, Manager at Riverside Hotel, responded to this review

Thanks so much for visiting us again after 15 years! I'm delighted to read you had such a nice stay, especially your comments about our staff. We hope you don't wait another 15 years to stay again! Thank you.

Wallasey, United Kingdom
Reviewed 16 April 2017

Booked at the last minute for a few days away. we did arrive early asked if the room was ready was told no but no suggestion when it might be so we parked up and went for a walk round. Location is good and Kendal itself is in a great place for you to get out and about the Lakes....

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Helpful?
Thank nickysteel
The_ManagerSLH, Manager at Riverside Hotel, responded to this review

Thanks for staying and posting your, overall, nice review. I'm sorry that the few issues you mentioned kept it from being a 5 star stay. We will certainly look to improve on the back of them. I'm delighted that you enjoyed our location and accommodation and do hope to welcome you back again. Thank you.

Crediton, United Kingdom
Reviewed 14 April 2017 via mobile

Was in the area visiting friends for three days. This turned out to be perfect. Clean, comfortable, spacious room. Was able to watch the river go by. Buffet breakfast choice very good, the sausages even had flavour!! Free car parking and well placed for anywhere in the town.

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Helpful?
Thank Solonow
The_ManagerSLH, Manager at Riverside Hotel, responded to this review

Thanks so much for visiting and posting your delightful, 5 star review. We couldn't be happier that you enjoyed your stay so much and hope to welcome you back again in the future. Many thanks.

United Kingdom
Reviewed 11 April 2017 via mobile

The location of this hotel is perfect if you are travelling around the lakes and wanting to explore Kendal. The hotel itself is good, staff weren't particularly friendly. The hotel pool is very small and there were swimming lessons going on so not much chance to swim. Breakfast was ok, a good selection, the hot food wasn't piping hot. The...

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Helpful?
Thank danitheman2016
The_ManagerSLH, Manager at Riverside Hotel, responded to this review

Thanks for posting your review of your stay with us. I'm very surprised to read your comments about our staff and I'll be sure to check in with everyone to make sure that everything is ok and to remind them what is expected of them. I appreciate all of your feedback about your stay and we will look to improve...

Rushden, United Kingdom
Reviewed 8 April 2017

Stayed for 3 nights and on checking in we found we had been given the kendal Suite, excellent. No problems with room but it is right over the bridge and pavements so you doget soem street noise. Good view of river and castle. No hooks in the room to hang coats or dressing gowns. Room was spacious and clean. On...

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Helpful?
Thank Robert W
The_ManagerSLH, Manager at Riverside Hotel, responded to this review

Thanks so much for your stay and review. We appreciate all of your comments on what you liked and what you feel can be improved as well. We hope if you were to stay again we can earn that fifth star. Thank you.

Gainsborough, United Kingdom
Reviewed 3 April 2017 via mobile

Thoroughly enjoyed the stay. Stayed in a suite, excellent room. Restaurant food was excellent although came out very quickly. Great location overlooking the river, staff very friendly and helpful. Would definitely stay again.

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Helpful?
Thank Hamiltons1711
The_ManagerSLH, Manager at Riverside Hotel, responded to this review

Many thanks for your stay and lovely review. I couldn't be happier to read your comments about the accommodation, location and our superstar staff. Thanks for saying you would stay again, we hope you do! Thank you.

Shrewsbury, United Kingdom
Reviewed 1 April 2017 via mobile

Booked this hotel for 3 nights 27-30 March some weeks ago for a special anniversary treat. Room was nice with 2 queen sized beds and river view from 3rd floor. Had advised hotel it was a special occasion and booked restaurant for dinner on night of arrival. It had no atmosphere nor didnt receive anything special e.g drink or pud...

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Helpful?
Thank johndobson47
The_ManagerSLH, Manager at Riverside Hotel, responded to this review

Thanks for your visit and comments. We're pleased you had a nice stay and appreciate your comments on what you liked and where you feel we can improve; always helpful. We do hope you'll visit again where we can earn that fifth star. Thank you.

Reviewed 31 March 2017 via mobile

We booked as a good offer and looked nice online but were pleasantly surprised : rooms well equipped and comfortable with nice modern feel and view over the river - great to have the pool and great quality local produce in the restaurant made it a relaxing place to return to after a day exploring the fells and lakes

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Helpful?
Thank Louise R
The_ManagerSLH, Manager at Riverside Hotel, responded to this review

Thanks so much for visiting on our special offer. We're happy to have exceeded your expectations and really appreciate your comments about your room, food and leisure amenities. We hope the next time you are looking for a great value break in the Lakes that we will see you again. Thank you.

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Room Service
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Business Centre with Internet Access
  • Banquet Room
Official Description (provided by the hotel)
The Riverside Hotel is situated on the banks of the River Kent in Kendal only a short walk from the famous Lake District market town centre. The hotel is conveniently situated for all the Lake District attractions and is only a ten- minute drive from Lake Windermere.The hotel has 56 en-suite bedrooms plus two suites one of which has a four poster bed. All the bedrooms have river view and include hospitality tray, freeview television, free wifi, direct dial telephone, hairdryer and ironing facilities. Free parking is available to residents. ... more   less 

Additional Information about Riverside Hotel

Address: Stramongate Bridge | Beezon Road, Kendal LA9 6FS, England
Region: United Kingdom > England > Cumbria > Lake District > Kendal
Price Range: $162 - $278 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Riverside Hotel 3*
Number of rooms: 58
Reservation Options:
TripAdvisor is proud to partner with Expedia, Priceline, Travelocity, Hotels.com, Booking.com, Hotwire, Cancelon, Evoline ltd, TripOnline SA, HotelQuickly and HRS so you can book your Riverside Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Riverside Hotel Kendal, Lake District
Hotel Style:
#4 Romantic Hotel in Kendal
#5 Business Hotel in Kendal
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Questions & Answers

Here's what travellers have asked, with answers from Riverside Hotel staff and other travellers.
20 questions
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Questions? Get answers from Riverside Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great views and comfortable beds that provided a good night's sleep.”
468marieg, 18 May 2017 | Read review
“I was allocated a room accessed by stairs but with a stairs A lift near to the room but a flight of stairs to access the restaurant”
jonnymacwirralUK, 17 May 2017 | Read review
“if possible Get a room with a view over the river and the bridge, great on a sunny morning”
kenle2016, 1 May 2017 | Read review
“Ask for a river view. We got one without asking, but it was lovely to look out over the water”
Ragman270569, 25 Apr 2017 | Read review
“High floor for better views.”
jackiep659, 20 Apr 2017 | Read review
5 of 5
Expedia.com
US$104* /night
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HotelQuicklyUS$170
PricelineUS$115
TravelocityUS$104
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Prices are for 1 room, 2 adults
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