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Riverside Hotel

1,138 reviews
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Traveller (227)
Room & Suite (134)
Dining (48)
Overview
  • Excellent34%
  • Very good43%
  • Average16%
  • Poor5%
  • Terrible2%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Room Service
4.0 Star Hotel
All hotel details
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Reviews (1,138)Write a Review
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397
455
188
58
28
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All reviewsoverlooking the riverswimming lessonscastle suiteleisure facilitiessauna and steam roomswimming poolcar parklovely hotelself servicetown centregood sizefamily roomevening mealironing boardbuffet styleshort breaknight break
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311 - 315 of 1,126 reviews
Reviewed 10 April 2016 via mobile

I was in Kendal to attend the funeral of a dear friend. The lovely river and castle views from my room, the very friendly and helpful staff and the good quality breakfast taken at their restaurant with the splendid views made me feel really "at...More

Thank Eleni N
Response from The_ManagerSLH, Manager at Riverside HotelResponded 14 April 2016

Although you visited us under sad circumstances, we appreciate you taking the time to post your review and that we were able to offer you a nice place whilst you were in the area. Thanks again for visiting and we hope if you ever do...More

Reviewed 9 April 2016

I stayed her 2 nights and it is very average.The place needs a spruce up especially the restaurant.The breakfast was average and by the time I got there the food had been picked over so it didn't look great.The service is mostly self service which...More

Thank heggers
Response from The_ManagerSLH, Manager at Riverside HotelResponded 10 April 2016

Thank you for your review. We certainly strive to be well above average for our guests and we appreciate the feedback on how we can make this so going forward. Parts of the hotel have undergone extensive refurbishment recently, with more spacious rooms and beautifully...More

Reviewed 9 April 2016 via mobile

Lovely hotel with a variety of different guests and locals popping in for a pint all making for a interesting atmosphere. Decent food and service, rooms to a good standard and over looking the beautiful yet flood prone river.. Would recommend for business stop oversMore

Thank brian c
Response from The_ManagerSLH, Manager at Riverside HotelResponded 10 April 2016

Thank you for visiting on business. It's nice to read a review from one of our many business travellers so thank you for posting it. We will continue to work hard to ensure we are a reliable place for you to visit when you are...More

Reviewed 3 April 2016 via mobile

Stayed here with my wife and teenage son for a couple of nights while visiting the lakes. Great location for exploring the area and secured a good rate by booking online last minute. Stayed in one of the new rooms which was nice. Pool and...More

Thank Jon C
Response from The_ManagerSLH, Manager at Riverside HotelResponded 9 April 2016

Thanks for visiting and posting your review. We appreciate your comments about the accommodation and leisure facilities. We also thank you for your constructive feedback on our bar. We'll be sure to put it to good use to improve and ensure every member of staff...More

Reviewed 1 April 2016

I arrived by train and stayed two nights - my room was ready early as requested, warm and comfortable with a view of the river. A good location for exploring Kendal with its famous yards and interesting streets and trails and wonderful views - as...More

Thank Siou C
Response from The_ManagerSLH, Manager at Riverside HotelResponded 7 April 2016

Thanks for your review and stay. We're sorry to read the comments on the issues in the bar. Rest assured these people (who had an argument not an actual fight it should be noted) were kicked out and have been barred from ever returning. Even...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Pool
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Breakfast included
Spa
Hotel Amenities
Room Service
Free Parking
Breakfast included
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Heated pool
Indoor pool
Details
Price range
US$117 - US$202 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Romantic Hotel in Kendal
#5 Business Hotel in Kendal
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$117 - US$202 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Romantic Hotel in Kendal
#5 Business Hotel in Kendal
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (227)
Room & Suite (134)
Dining (48)
Pool & Beach (1)
Amenities (15)
Questions & Answers
Ask a question
needsholiday
4 February 2018|
AnswerShow all 3 answers
Response from The_ManagerSLH | Property representative |
Hello and thanks for your message. Barry has given a great answer. To add a bit more, we don't offer beauty treatments but as Barry also said, some good places right nearby in Kendal do. Hope that helps!
1
Vote
meenbanad
15 November 2017|
AnswerShow all 4 answers
Response from The_ManagerSLH | Property representative |
Hello and thanks for your question. The height restriction for the car park is 2 metres. Hope that helps and to welcome you soon!
0
Votes
toko_1965
15 September 2017|
AnswerShow all 3 answers
Response from The_ManagerSLH | Property representative |
Hello, we are pet friendly! We do charge £10 per dog per night, but they are welcome to join you!
0
Votes
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Room Tips
"Go for a higher floor at the far end of the hotel for a peaceful stay"
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"Ask for a river view room"
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"There is a lift and most rooms have a river view."
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"The Kendal Castle Suite is lovely"
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