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The Residence Hotel

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The Residence Hotel
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85 Reviews from our TripAdvisor Community

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Showing 85: English reviews
Reviewed 8 April 2015 via mobile

On arrival we were met by a friendly gentleman who was extremely helpful throughout our stay. The rooms were fine, maybe a bit more cleaning could have been done, nowhere near as bad as some reviews I read. The breakfast was lovely and the location was perfect for our needs. Am looking to return to blackpool at sometime over the...

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Helpful?
Thank sjallen1981
ResidenceBlackpool, Owner at The Residence Hotel, responded to this review

Thank you for your review, we are pleased you enjoyed your stay and look forward to seeing you again soon.

Solihull, England, United Kingdom
Reviewed 19 March 2015

i did not stop in march 2015 but have just been notified of the managers response from october 2013 and in response we did complain to the management about the state of the 2 rooms when we viewed them! We also stated that the 1 room was not fit to keep a dog in it let alone sleep in it!...

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Helpful?
Thank Chris D
ResidenceBlackpool, Owner at The Residence Hotel, responded to this review

The only complaint received was upon arrival. These guests had booked via booking.com and had booked 2 double rooms for 'single occupancy' i.e. 1 person in each room. They arrived as 2 couples, and I stated that it was not a problem, however the price quoted was incorrect as they had booked for 2 people and not 4. They were...

Wrexham, Wales, United Kingdom
Reviewed 19 March 2015

rooms were in need of a refurb but the beds were clean , bathroom was clean , breakfast was good cheap and cheerful , better than the last place i stayed in blackpool by far i would stay in this one again

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Helpful?
Thank Ray H
ResidenceBlackpool, Owner at The Residence Hotel, responded to this review

Thank you for your review, we are pleased you enjoyed your stay. We are in the process of refurbishing our rooms, and most have now been completed.

Reviewed 15 February 2015

Breakfast was lovely but easily got put off when a man started going round picking up left overs and putting them in a plastic carrier bag even the owner was helping him do this it put me right off my food

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Helpful?
6Thank vera a
ResidenceBlackpool, Owner at The Residence Hotel, responded to this review

Sorry about that - we now collect all leftovers when tables are cleared. This was being done by a long term guest who enjoys feeding the seagulls, and no offence was intended.

Reviewed 12 October 2014

Service is not too bad the rooms are scruffy and stinks like would never stay there if it was the last place in Blackpool couldn't eat breakfast had to just get out of there we stayed there for a birthday with friends the location is great but all of them are try somewhere different not here

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Helpful?
Thank Buhhh
ResidenceBlackpool, Owner at The Residence Hotel, responded to this review

We do not understand the complaint. No complaint was received during their stay and the comments made are non specific. Please let us know what we can do to improve and we will do our best to comply.

Newcastle upon Tyne, United Kingdom
Reviewed 5 October 2014

Good points ; nice hosts. Nice breakfast. Some parking outside. Nice bar area---- bad points ; rooms need a good clean. Slug/ snail trails all over the carpet under our breakfast table.................

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Helpful?
1Thank Andy C
ResidenceBlackpool, Owner at The Residence Hotel, responded to this review

We are sorry that there was a slug trail in the dining room. This was a one off incident, and we don't know where the slug came from. No further problems seen since. We do hope that you will return in the future.

Wrexham
Reviewed 28 July 2014

6 girls went for a 30th and the manager the man is so friendly! Great prices on the bar downstairs! The breakfast was also great to! Thanks to a wonderful stay from the girls who loved your dogs! See you soon for another stay! Xxx

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1Thank Chloe_lovely
ResidenceBlackpool, Owner at The Residence Hotel, responded to this review

We are please you enjoyed your stay and look forward to seeing you again in the near future.

Lowestoft, United Kingdom
Reviewed 11 November 2013

we stayed for 3 nights, the owner, Mike and his wife were lovely, very helpful too. the room was not huge but when we booked it said it was a small double, and it was perfectly adequate for our needs, so close to all the major attractions. Breakfast was great, all public areas nice and comfy. our bed was so...

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Helpful?
Thank super_deb1259
ResidenceBlackpool, Owner at The Residence Hotel, responded to this review

We are please you enjoyed your stay with us and look forward to seeing you again in the near future.

Solihull, England, United Kingdom
Reviewed 27 October 2013

We arrived at the front door to be greeted by the owner and to tell us we had booked it wrongly and if there was indeed 2 of us in each double room (instead of 1) the price is £50 per night instead of £35!. (My mistake). We then asked to cancel he said he would charge us anyway as...

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Helpful?
7Thank Chris D
ResidenceBlackpool, Owner at The Residence Hotel, responded to this review

We are sorry that these guests were unhappy with their rooms, however NO complaints were made during their stay, and the first we know about complaints made are when we saw the Trip Advisor review. The guests were unhappy when they arrived about the price, however it did clearly state on the booking form the price for a double room....

Shevington, England, United Kingdom
Reviewed 16 September 2013

Helpful owner/Manager. Breakfast was good, plenty of choice, hot and well cooked. The UHT milk in the room fell into my cup of tea in one great lump, no idea how long it had been there. Great location. Hotel itself - Grim. Delapidated and run down, definitely in need of modernisation and a good clean. Very small room and not...

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Helpful?
Thank Car0lB62
ResidenceBlackpool, Owner at The Residence Hotel, responded to this review

Thank you for your review. The UHT milk you refer to was well in date, but during the recent hot weather, some has been going off long before the use by date. We have now changed the product we use and the new 'milk sachets' we use do not seem to have this problem. We are in the process of...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )

Additional Information about The Residence Hotel

Address: 99-101 Hornby Road, Blackpool FY1 4QP, England
Region: United Kingdom > England > Lancashire > Blackpool
Price Range: $52 - $91 (Based on Average Rates for a Standard Room)
Number of rooms: 42
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Questions & Answers

Here's what travellers have asked, with answers from The Residence Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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