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All reviewsnew ownersmain shoppingnext yearnight portercouldn't do enoughcant wait to returnfantastic weekendfruit juicespecial thanksevery eveningvery pleasant stayrooms were cleana great nights sleepfresh towelsthe location is perfectfirst floorblackpool tower
Just left hotel with skills coaches when we arrived to fine there were steps into hotel and no ramp that's not very good. There was only 1 person on the desk to sort a full coach off people so that tuck bit longer. We requested...More
Thank Luke B
Response from MelvilleandOxford, Public Relations Manager at New Oxford HotelResponded 11 October 2017
Thank you for taking the time to review our hotel. We really value the opinions of our customer.
The coach company did not make us aware of the room request, if you had made reception aware we would of tried to change your room.
The room I was allocated was only a box room. It was at the front of the hotel and noisy. There was no hot water when I tried to have a shower and I had to wait almost an hour for it to come back...More
Response from MelvilleandOxford, Guest Relations Manager at New Oxford HotelResponded 6 October 2017
Thank you for taking time too make a review. We really value opinions of our guests.
On arrival you had booked a single room in which we gave you a small double, when you mentioned in the morning about the noise you were upgraded too...More
I booked a room at this hotel over the telephone by debit card 3 months prior to my stay. When I arrived at the hotel they said they had no record of my booking and were very unhelpful. I found somewhere else to stay for...More
Thank John F
Response from MelvilleandOxford, Owner at New Oxford HotelResponded 4 October 2017
Thank you for taking the time to review our hotel. We really value the opinions of our customers.
As stated by the Receptionist to yourself when you arrived at the hotel check-in is from 2pm onwards. You left to go to your reunion and informed...More
I am Blind so, therefore, have to use specialized audible screen reader software in order to use the PC, I work with Disability Discrimination Commission I was asked to go to Blackpool to:-
a) assess the Disability awareness to disabled people with Guide Dogs or...More
My husband and son stayed over night for the coastown gig in the Winter Gardens. Basic room that did what they needed with all attractions close to hand. Breakfast was amazing they loved it. They did have an issue with the porter unable to find...More