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The City Rooms

113 reviews
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Traveller (61)
Room & Suite (14)
Dining (9)
Overview
  • Excellent65%
  • Very good23%
  • Average7%
  • Poor3%
  • Terrible2%
Travellers talk about
Free Wifi
Non-Smoking Rooms
Suites
Bar/Lounge
Conference Facilities
Free Parking
4.0 Star Hotel
All hotel details
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Reviews (113)Write a Review
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LanguageEnglish
70
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9
4
3
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All reviewswedding venuecontinental breakfastcharity eventwhole eventstunning venueplanning stageschurch bellswedding receptionwonderful weddingeverything ran smoothlykey codewell maintained and cleanhuge bathroomgreat central locationchristmas partystaff were brilliantcity centre
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1 - 5 of 111 reviews
Reviewed 2 weeks ago

Early December, on a Thursday, we used the City Rooms as a base for a treasure hunt around the city, then all came back for a three course lunch (around 70 of us). Service and food were brilliant and the surroundings are just amazing. A...More

Thank Simon G
Reviewed 15 December 2017 via mobile

Lovely venue and staff very good.......food was so poor I feel like I’ve been robbed . Started with smoked salmon roulade which tasted ok but was let down by cheap sliced loaf bread cut into triangles, main course was stated as roast Leicestershire turkey well...More

Thank Samanthabarrett2015
Response from thecityrooms, Guest Relations Manager at The City RoomsResponded 16 December 2017

Hi Samantha, thank you for taking the time to give us your feedback, it is greatly appreciated. I am sorry you felt let down by the food. With regards to the bread with the salmon roulade starter, the bread is something we have added to...More

Reviewed 14 December 2017

Great central location, check in was quick and easy, we where allocated the same room as last time, room was large, well maintained and clean, the bathroom was again large and complemented with high end fixings with all amenities included. The reception is only part...More

Thank B00TB0Y
Response from thecityrooms, Guest Relations Manager at The City RoomsResponded 16 December 2017

Thank you so much for taking the time to review us, we are delighted you enjoyed your stay with us and we look forward to welcoming you back. We wish you a Merry Christmas!

Reviewed 10 December 2017 via mobile

Went for the Christmas afternoon tea with my friends. Was booked for 12 but it took 25minutes to be taken to our table. We were expecting the room to be full given the wait but there were only 3 other tables that had guests on...More

Thank Suki C
Response from thecityrooms, Guest Relations Manager at The City RoomsResponded 16 December 2017

Hi Suki, thank you for taking your time to give us your feedback, it’s most appreciated. We are aware of the delay you experienced on the delay and apologise for the inconvenience this may have caused. We had experienced a delay with preparing the mulled...More

Reviewed 10 December 2017

Great atmosphere, Huge rooms and nicely set tables and live band at the party, Staff was really friendly and jolly, Cletus and his team kept us in the spirit all night long. Highly recommended for any occasions.

1  Thank terrenceremedios
Response from thecityrooms, Guest Relations Manager at The City RoomsResponded 16 December 2017

Thank you for taking the time to review us, we are delighted to hear you had a wonderful time at your Christmas party and look forward to welcoming you back again. We wish you a Merry Christmas.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Bar/Lounge
Free High Speed Internet ( WiFi )
Hotel Amenities
Meeting Rooms
Conference Facilities
Room amenities
Refrigerator in room
Things to do
Bar/Lounge
Details
Price range
US$100 - US$131 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
Details
Price range
US$100 - US$131 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
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Traveller (61)
Room & Suite (14)
Dining (9)
Hotel & Grounds (52)
Business Centre & Event Rooms (34)
Bathroom (3)
Questions & Answers
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Deborah H
8 May 2017|
AnswerShow all 2 answers
Response from thecityrooms | Property representative |
Good Morning and thank you for your query. We have our very own chefs that can cater for all types of cuisine so for that reason we don't allow outside catering. The only exception would apply to our Asian Weddings as we do... More
0
Votes
Room Tips
"The room we had was up the equivalent of three quite steep flights of stairs so discuss any mobility issues..."
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"great location to use as a city centre base . super for out of town guests to stay who attend a function..."
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"Only a few rooms but all incredible; won't be disappointed!"
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"Middle floor rooms are quieter"
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