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Hilton Leicester

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Hilton Leicester
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1,288 Reviews from our TripAdvisor Community

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Showing 1,277: English reviews
Carlisle, United Kingdom
Reviewed 2 days ago NEW

This hotel has superb customer service. The rooms are clean and attractive. Breakfast is first class. The breakfast is hot and fresh. The breakfast choice is very wide. All of the hotel staff are friendly and very well trained.

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Helpful?
Thank X1355EUtomd
Warrington, United Kingdom
Reviewed 5 days ago NEW

Facilities good, Breakfast good, evening meals not hot and delivery system poor mine did not arrive.Rooms very clean and warm. Drink prices are over expensive. Gym adequate with new equipment can get busy and changing rooms small.

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Helpful?
Thank SPEROSS
GM_HiltonLeicester, General Manager at Hilton Leicester, responded to this review

Dear SPEROSS, Thank you for taking the time to post your feedback on Trip Advisor after your recent stay. I was sorry to hear that your expectations were not fully met on this occasion and apologise for the disappointment this caused. Your comments have been shared with our management team for review and discussion. Thank you again for bringing your...

Cambridge
Reviewed 1 week ago

A lovely Hotel in the middle of a junction (careful of your approach otherwise you will go around the roundabouts a couple of times)! A very friendly greeting from the staff and they could not do enough for you. The reception staff and serving staff at breakfast were all very friendly and pleasant. The room was clean and well laid...

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Helpful?
Thank adystone
GM_HiltonLeicester, General Manager at Hilton Leicester, responded to this review

Dear adystone, Thank you for taking the time to post your feedback on Trip Advisor after your recent stay. I was delighted to hear that you enjoyed your stay with ourselves and were able to make full use of our amenities. I hope we will have the opportunity to welcome you back to our hotel in the near future. Kind...

Newcastle UponTyne
Reviewed 1 week ago

It's a shame I have to write a review like this....... I will start with the positives and all will become clear! The hotel itself is nice, easy to get to off the motorway, nice staff, great reception/cafe/lounge area, nice pool and gym, great breakfast and good room (we booked a deluxe). Negatives: We arrived at 5:15pm to be told...

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Helpful?
Thank nomis7
GM_HiltonLeicester, General Manager at Hilton Leicester, responded to this review

Dear nomis7, Thank you for taking the time to post your feedback on Trip Advisor after your recent family stay. I was sorry to hear that your evening became more stressful than it should have and detracted for the reason for you and your family being with ourselves. Your feedback has been shared with our Management team so that we...

Manchester, United Kingdom
Reviewed 1 week ago

Good location, just off the M1 Motorway - easy to get to with lots of parking. Very helpful, friendly and accommodating staff, even with a 2 year old. Room Clean, tidy and efficient. Facilities such as swimming were good. Breakfast had a good spread, though they could do with 2 waffle machines...yes they're good. All round a good value for...

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Thank Grateful_Person
GM_HiltonLeicester, General Manager at Hilton Leicester, responded to this review

Dear Grateful_ Person, Thank you for your review. It is great to hear that you and your family enjoyed their stay with ourselves and were able to make the most of our facilities. Your feedback has been shared with our team. I hope we will have the opportunity to welcome you back to our hotel soon. Kind Regards Paul Michael...

Reviewed 1 week ago

I have stayed here a number of times on business trips. Room was clean and tidy and is good for work with a proper desk and chair. Heating was an electric wall heater. The room was either to hot or cooled off rapidly. The bathroom is tired and wasn't clean. My main issue with this hotel is the quality of...

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Helpful?
Thank David F
GM_HiltonLeicester, General Manager at Hilton Leicester, responded to this review

Dear David F, Thank you for taking the time to post your feedback on trip advisor after your recent stay. I was sorry to hear that your expectations were not fully met on this occasion and apologise for the disappointment this caused. Your feedback has been noted and shared with the executive management team for further review. I hope we...

Renton, Washington
Reviewed 2 weeks ago

Hotel has an air of elegance and staff strives to give very good service. In spite of its age, hotel is well maintained with new and comfortable furnishings. They have a full restaurant, bar and coffee shop. Really nice hotel overall.

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Helpful?
Thank Ron L
GM_HiltonLeicester, General Manager at Hilton Leicester, responded to this review

Dear Ron L, Thank you for taking the time to post your feedback on Trip Advisor after your recent stay. It is great to know that you enjoyed your stay with ourselves and appreciate the efforts of our team. I hope we will have the opportunity to welcome you back to our hotel in the near future. Kind regards Paul...

Essex
Reviewed 2 weeks ago

Good location, easy parking, pleasant staff. Room was spotless and was very spacious. No BBC 1 channel unless it had subtitles which was annoying as I watched Match of the day. Lol But I would recommend for sure.

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Thank 954rickyb
GM_HiltonLeicester, General Manager at Hilton Leicester, responded to this review

Dear 954rickyb, Thank you for taking the time to post your feedback on Trip Advisor after your recent stay. I was thrilled to hear that you enjoyed your stay with ourselves. May I apologise for the annoyance caused by our television only showing BBC1 with subtitles. Your comment has been shared with our maintenance manager for further investigation. Thank you...

leicester
Reviewed 2 weeks ago

Stayed overnight after an evening reception. Room well maintained clean and spacious. Food at reception very good. Very quiet overnight and lots of parking. Having to pay for parking is a bit much on top of the room.

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Helpful?
Thank hayesej
GM_HiltonLeicester, General Manager at Hilton Leicester, responded to this review

Dear hayesej, Thank you for taking the time to post your feedback on Trip Advisor after your recent stay. I was delighted to hear that you enjoyed your stay with ourselves. Your comment regarding our parking charges has been noted and will be reviewed accordingly. I hope we will have the opportunity to welcome you back to our hotel in...

Greater London, United Kingdom
Reviewed 2 weeks ago

Not a pleasant experience. Staff needs to recognise and understand guest,s needs. Failure to deliver basic requirements. No water available in the room. Bathroom not cleaned. Need to have a risk assessment of the house keeping team.

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Helpful?
Thank 360jayantm
GM_HiltonLeicester, General Manager at Hilton Leicester, responded to this review

Dear jayantm, Thank you for taking the time to post your feedback on Trip Advisor after your recent stay. I was sorry to hear that your expectations were not fully met on this occasion and apologise for the disappointment this caused. Your feedback has been shared with our executive management to team to review and take corrective action. Thank you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Stay at the Hilton Leicester hotel, 3 miles from the city center, just off junction 21 of the M1. Unwind in the gym, pool, restaurant and bar. Do business in one of 10 meeting rooms for 2-150. The hotel is 25 minutes' drive from Nottingham East Midlands Airport. Indulge in traditional cuisine at Flavours restaurant, a light lunch and cool drink in the Hilton Leicester hotel's Court Bar and coffee and sandwiches in our coffee lounge. Unwind in the LivingWell Health Club, swim in the indoor pool, work out in the gym and relax in the sauna. ... more   less 

Additional Information about Hilton Leicester

Address: 21 Junction 21 Approach, Leicester LE19 1WQ, England
Region: United Kingdom > England > Leicestershire > Leicester
Price Range: $119 - $244 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Leicester 4*
Number of rooms: 179
Reservation Options:
TripAdvisor is proud to partner with Hilton EMEA, Hotels.com, Priceline, Booking.com, HotelTravel.com and Travelocity so you can book your Hilton Leicester reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Leicester Hotel Leicester
Hilton International Leicester
Leicester Hilton International
Hilton Leicester England
Hotel Style:
#2 Luxury Hotel in Leicester
#5 Family Hotel in Leicester
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Leicester staff and other travellers.
8 questions
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Batley, United Kingdom
Leicestershire, United Kingdom
2 months ago
over a year ago
over a year ago

See all questions (8)

Questions? Get answers from Hilton Leicester staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I do not have any advice on choosing a bedroom location at this hotel.”
 of 5 bubbles SurreyMan2007, 15 Nov 2016 | Read review
“Garden rooms are on opposite side to motorway and hence quieter I guess”
 of 5 bubbles anthonyh727, 9 Nov 2016 | Read review
“There are plenty of ground floor rooms.”
 of 5 bubbles Liejacker, 3 Nov 2016 | Read review
“try the marriott or jurys inn!”
 of 5 bubbles louloohall, 3 Nov 2016 | Read review
“First Floor”
 of 5 bubbles 164vich, 2 Nov 2016 | Read review
5 of 5
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