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02/07/2017 03/07/2017
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    Mercure Leicester The Grand Hotel

    73 Granby Street, Leicester LE1 6ES, England
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    Best prices for your stay
    02/07/2017 03/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$94
          US$79
          SAVE US$15
          US$80
          US$79
          Traveller (123)
          Room & Suite (42)
          Dining (15)
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          Overview
          • Excellent21%
          • Very good33%
          • Average26%
          • Poor13%
          • Terrible7%
          Travellers talk about
          Free Wifi
          Breakfast Buffet
          Non-Smoking Hotel
          Restaurant
          Room Service
          Suites
          Multilingual Staff
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Self-Serve Laundry
          4.0 Star Hotel
          All hotel details
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          Rooms
          2 Jul3 Jul
          |
          1 room, 2 adults, 0 children
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          Standard Room

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          Write a Review
          Reviews (830)
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          There are newer reviews for Mercure Leicester The Grand Hotel See the most recent reviews

          11 - 15 of 830 reviews

          Reviewed 17 May 2017

          The Grand Hotel used to be THE place to stay in Leicester. Sadly, this was not our experience as we had terrible stay there. The room are very dated, hot and noisy! Despite my many efforts requesting a 'quiet' room away from the lifts, I...More

          Thank utlcfc
          Management response:Responded 4 weeks ago

          Dear utlcfc, Thank you for your feedback. I'm sorry to hear that you did not enjoy your stay with us. Please be assured that your feedback has been shared with relevant departments to avoid such issues in the future. Many Thanks, Manpreet Singh

          Reviewed 8 May 2017

          This is a super location for walking and seeing downtown Leicester. Room was small and tired - worn carpet, poor hot water, broken window props, etc. Elevator was broken and there was no offer of a lower-floor room or alternative. The staff promise of "it...More

          Review collected in partnership with Accorhotels.com
          Thank 628allens
          Management response:Responded 9 May 2017

          Dear 628allens, Thank you for your feedback. I'm sorry to hear that your stay was marred by condition of the property. We have refurbished some rooms in year 2015 and possibly looking to refurbish more this year. I'm glad to hear that you enjoyed your...More

          Reviewed 4 May 2017

          Double room booked for single occupancy but still, I didn't envisage having to "shimmy" around the bed squeezing in 6-7 inches and bending over the bed to get past (and I am a female of medium build) The other thing a bit annoying was I...More

          Thank karenponholiday
          Management response:Responded 5 May 2017

          Dear karenponholiday, Thank you for your feedback. I'm really sorry to hear that you did not enjoy all aspects of your stay. I hope this will not deter you staying with us in future. Kind Regards, Manpreet

          Reviewed 4 May 2017 via mobile

          Stayed two nights over the weekend of 28/29th April as a friend and I were attending event at the De Montfort Hall. First impressions were OK, room was fine if a little dated. However, no hot water on the Saturday morning, so unable to shower,...More

          Thank Bryn F
          Management response:Responded 5 May 2017

          Dear Bryn F, Thank you for you feedback. I'm really disappointed to hear that your stay was marred by some issues and please be assured that your comments has been passed on to relevant departments for further investigation, however I am happy to hear that...More

          Reviewed 3 May 2017

          First up, 99% of the hotel staff I encountered where excellent at their jobs, were courteous and efficient. (Exception was the night shift bar tender.......slow as a glacier and sarcastic as be damned) Generally the hotel is in decent condition and has good amenities (not...More

          Thank Mike C
          Management response:Responded 4 May 2017

          Dear Mike C, Thank you for your feedback. I really appreciate your understating on this incident which was beyond control of our team in the hotel and was rectified as quickly as possible. If you wish to discuss further please do not hesitate to contact...More

          Ramada Encore Leicester City Centre
          602 reviews
          #18 of 40 hotels in Leicester
           
          Holiday Inn Leicester
          900 reviews
          #10 of 40 hotels in Leicester
           
          The Belmont Hotel
          859 reviews
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          Leicester Marriott Hotel
          1,030 reviews
          #1 of 1 hotels in Enderby
           
          About
          Amenities
          • Top amenities
          • Restaurant
          • Room Service
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Room Service
          • Meeting Rooms
          • Banquet Room
          • Conference Facilities
          • Dry Cleaning
          • Business Centre with Internet Access
          • Laundry Service
          • Multilingual Staff
          • Self-Serve Laundry
          • Things to do
          • Restaurant
          Details
          • Price range
          • US$86 - US$176 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #4 Luxury Hotel in Leicester
          • Room types
          • Non-Smoking Rooms ,
          • Suites ,
          • Family Rooms
          • Number of rooms
          • 104
          • Reservation Options
          • TripAdvisor is proud to partner with Priceline, ACCOR, Expedia, Travelocity, Hotwire, Booking.com, Hotels.com, Cancelon, TripOnline SA, Cheap Tickets, Evoline ltd, HotelQuickly and HRS so you can book your Mercure Leicester The Grand Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • United Kingdom >
          • England >
          • Leicestershire >
          • Leicester
          • Also Known As
          • Mercure Leicester Hotel Leicester ,
          • Ramada Leicester ,
          • Leicester Ramada ,
          • Mercure Leicester The Grand Hotel England
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          Traveller (123)
          Room & Suite (42)
          Dining (15)
          Hotel & Grounds (98)
          Bathroom (13)
          Business Centre & Event Rooms (6)
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          Nearby Attractions
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          Questions & AnswersAsk a question
          leandaljc
          Where is the nearest parking
          4 August 2016|
          Answer Show all 5 answers
          Response from guestwithstandards | Reviewed this property |
          Yes, there is a large Carpark - though not actually in the Hotel, but behind it - which I believe is shared with other local businesses. Exit from the Carpark is via ticket operated barriers out onto a back street roughly... More
          0
          Votes
          Room Tips
          "Did not sleep her"
          Read review
          "Ask for a spacious room"
          Read review
          "Steer towards the back of the hotel....the main street as with any city centre location can get....lively"
          Read review
          "Stay somewhere else"
          Read review
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