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08/10/2017 09/10/2017
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    Mercure Leicester The Grand Hotel

    73 Granby Street, Leicester LE1 6ES, England
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    08/10/2017 09/10/2017
    US$84
    US$84
    US$84
    Traveller (151)
    Room & Suite (42)
    Dining (16)
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    Overview
    • Excellent20%
    • Very good35%
    • Average25%
    • Poor12%
    • Terrible8%
    Travellers talk about
    Free Wifi
    Parking
    Breakfast Buffet
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    4.0 Star Hotel
    All hotel details
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    Rooms
    8 Oct9 Oct
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (878)
    There are newer reviews for Mercure Leicester The Grand Hotel
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    121 - 125 of 859 reviews

    Reviewed 25 January 2017

    Intially after a slow check in, I was charged my remaining bill although this was prepaid at the time of booking. Our original double room was small and tired looking with noisy plumbing. At 10pm extremely loud music began in the hotels function hall that...More

    Review collected in partnership with Accorhotels.com
    Thank CStewart91
    Response from James C, General Manager at Mercure Leicester The Grand HotelResponded 30 January 2017

    Thank you for your review. We are very disappointed to read your stay was marred by a function taking place within the hotel. My I express my sincere apologies. If you are in the Leicester area again please do contact myself direct and I will...More

    Reviewed 25 January 2017 via mobile

    I've been staying 3 or 4 nights a week at the Grand Hotel Leicester for nearly 2 years. Sadly despite the advert, there is little left of the Victorian grandure on the inside (exception being the grand ballroom). That said the location is perfect for...More

    Thank Keith A
    Response from James C, General Manager at Mercure Leicester The Grand HotelResponded 30 January 2017

    Dear Keith Thank you for the kind review and I do hope we continue to look after you as we have always done. Best wishes.

    Reviewed 22 January 2017 via mobile

    Stayed one night with a friend for a catch up. Room was clean comfortable and had good facilities. No problems with noise although my friend said she could hear disco. Friendly and professional reception staff. Comfy bar area and helpful bar staff. Breakfast buffet was...More

    Thank libra-free
    Response from Shirley M, Guest Relations Manager at Mercure Leicester The Grand HotelResponded 23 January 2017

    Thank you for your review. I am delighted that your experience in our hotel was a positive and enjoyable one. It will be my pleasure to share your kind comments with the rest of the team. We aim to go above and beyond to WOW...More

    Reviewed 21 January 2017

    On our annual visit to England we visited again our favourite Leicester Hotel. The Grande Hotel is a majestic Edwardian Edifice in the centre of Leicester and of course rooms vary in size and outlook; we stayed in our usual particular Privilege Room and enjoyed...More

    Thank guestwithstandards
    Response from James C, General Manager at Mercure Leicester The Grand HotelResponded 30 January 2017

    Thank you for your annual review. It is always a pleasure to hear from our regular guest's and we look forward to welcoming you back again at some stage in 2017.

    Reviewed 18 January 2017

    We went here for a retirement do from work. Everyone received pretty little tarts &nicely cut sandwiches. I had ordered veg gluten-free food. i was so disgusted to find ham sandwiches on my platter. When i complained i was told that it is vegetarian. It...More

    Thank SoloTraveller011
    Response from Shirley M, Guest Relations Manager at Mercure Leicester The Grand HotelResponded 19 January 2017

    I thank you for your comments. My sincere apologies for your disappointing visit which will certainly be discussed with the relevant personnel to ensure these issues do not happen again. I do hope this experience has not marred your opinion of us and with this...More

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    About
    Amenities
    • Top amenities
    • Restaurant
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Meeting Rooms
    • Banquet Room
    • Conference Facilities
    • Dry Cleaning
    • Business Centre with Internet Access
    • Laundry Service
    • Multilingual Staff
    • Things to do
    • Restaurant
    Details
    • Price range
    • US$89 - US$173 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #5 Luxury Hotel in Leicester
    • Room types
    • Non-Smoking Rooms ,
    • Suites
    • Number of rooms
    • 104
    • Reservation Options
    • TripAdvisor is proud to partner with Priceline, Travelocity, Hotels.com, Expedia, Booking.com, Hotwire, Cheap Tickets and HotelQuickly so you can book your Mercure Leicester The Grand Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • Leicestershire >
    • Leicester
    • Also Known As
    • Mercure Leicester Hotel Leicester ,
    • Ramada Leicester ,
    • Leicester Ramada ,
    • Mercure Leicester The Grand Hotel England
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    Traveller (151)
    Room & Suite (42)
    Dining (16)
    Hotel & Grounds (125)
    Bathroom (13)
    Business Centre & Event Rooms (6)
    Nearby
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    8.14 km away
     
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    1.50 km away
     
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    Ask a question
    Questions & Answers
    leandaljc
    4 August 2016|
    AnswerShow all 5 answers
    Response from guestwithstandards | Reviewed this property |
    Yes, there is a large Carpark - though not actually in the Hotel, but behind it - which I believe is shared with other local businesses. Exit from the Carpark is via ticket operated barriers out onto a back street roughly... More
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    Votes
    Room Tips
    "The hotel is located in the City centre so expect a small amount of noise."
    Read review
    "Ask for a lower floor level to ensure the advertised speedy WIFI actually works . Ensure reception..."
    Read review
    "Book somewhere else."
    Read review
    "510 if you don't mind the climb: The lift only goes to the 4th floor."
    Read review
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