We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All reviewsreform restaurantfranklin roomjunior suitecourtyard roomno lifteggs benedictsteep hilllovely hotelcar parkthe main hotelbreakfast was excellentpubs and restaurantsan ideal locationlovely roomgreat showerhigh standardchecking out
I have just spent 2 nights at the Castle Hotel having travelled with a party of 11 of us there to celebrate a special birthday.
I can recommend this hotel as there are very many positives. Just to name a few; 1) amazing location in...More
The Castle is in a perfect quiet location a few minutes from the castle and cathedral, and is modern, clean and very comfortable. The service is professional and very helpful. We had dinner in the hotel restaurant and the food was excellent.
The location I’d excellent but has limited parking. On arrival the reception staff were friendly and helpful. Our room was clean and tidy with the amenities you would expect.
Only gripe was the bar. We were taking and went for another drink at 11.05pm to...More
Thank Alistair H
Response from SarahA, Owner at The Castle HotelResponded 6 days ago
Thank you for taking the time to leave this review.
With regards to the Bar, I do apologise. The Bar does serve last orders to non-residents at 11pm but there is always - or should be - flexibility to residents of the Hotel....More
We spent two nights at the Hotel and were absolutely satisfied with the room. It was clean and quiet, not very spacious though. Ok, there is no elevator and no air condition, but we did not miss that. We had two rather cool days with...More
Had booked the honeymoon suite, two apartments and other rooms as part of a wedding party over 2 nights (to a cost of over £2000 between the party). Was told if there were sufficient rooms booked there would be 20% discount to then be told...More
Response from SarahA, Owner at The Castle HotelResponded 1 week ago
I am bewildered by your review and why you fell that Trip Advisor is the best format for any issues that you may have.
With regard to your review it is unfortunately factually incorrect. Your rooms were booked last July and email confirmations...More