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31 Keel Wharf, Liverpool L3 4FN England
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US$66
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Free cancellation until 09/12/22
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About

#46 of 117 hotels in Liverpool
Location
Cleanliness
Service
Value
Jurys Inn Liverpool is located in the heart of the city, just opposite the Echo Arena and Convention Centre. The hotel overlooks the beautiful docklands of Liverpool and is ideally located if visiting the city on business or leisure. The hotel is a 10 minute walk from Liverpool Central Train Station. The adjacent Albert Dock offers a wide range of attractions including museums, tours, shops and a selection of bars. The hotel features an all-day Costa Coffee bar, an Oddsocks Bar & Kitchen to relax in after a busy day, an 'Off the SheIf' lobby shop fully-stocked with snacks and travel necessities and a connectivity area for guests who work on the go. If you are arriving by car public car parking is available at the Arena and Convention Centre. Our comfortable bedrooms can accommodate up to 3 adults or 2 adults and 2 children. All rooms are spacious and modern, featuring the exclusive DREAM bed by Jurys Inn, complimentary spa toiletries, flatscreen TV with Freeview and free WiFi.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Restaurant
Taxi service
Business Centre with Internet Access
Conference facilities
24-hour security
Baggage storage
Parking
Wifi
Breakfast available
Complimentary Instant Coffee
Complimentary tea
Banquet room
Meeting rooms
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Safe
Iron
Flatscreen TV
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Modern
Languages Spoken
English
4301Reviews80Q+A100Room tips
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claire592 wrote a review Yesterday
Leeds, United Kingdom62 contributions35 helpful votes
Pros: comfy bed, bar is ok and the coffee At breakfast was good. Cons: looks a bit tired & in need of renovation. heating didn’t work and nothing done when reported it so was pretty cold. No milk for the tea/coffee in the room and there was an empty drinks bottle in the bin so obviously hadn’t been emptied. Breakfast was low quality in terms of food. When we came to collect our bags the receptionist was not able to hide her irritation at having to go and get them which wasn’t great. I’d probably look elsewhere next time.
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Date of stay: December 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Claire Shelley, Other at Jurys Inn Liverpool
Responded yesterday
Good morning Claire, Many thanks for staying with us and for taking the time to leave a review. We are happy to hear that you liked our beds. We know how important it is to start the day with a lot of energies, so we try our best to ensure all of our guest enjoy the best sleep possible in our dream beds. We are sorry to hear that there were some issues with the heating during your stay. We have invested in new chiller units for the air-conditioning system and our Air-Con is now working, providing the optimal room temperatures. I am sorry however that the breakfast did not meet your expectations. We receive many kind compliments about it from happy guests and apologise that it didn’t work for you. We cater for all dietary needs and work hard to ensure a delicious and nutritious variety, so we hope you can try other dishes on your next visit. We look forward to welcoming you back to Jurys Inns and Leonardo hotels in the future! Kind regards, Emanuel Customer Experience Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
RIchard035 wrote a review Nov 2022
Northwood, United Kingdom1103 contributions588 helpful votes
The Jurys Inn is very well located directly opposite the ACC conference centre and the M&S Bank Arena alongside the Albert Dock. I arrived at the same time as quite a few other people and check-in was very slow. The rooms was functional. The bed was quite hard, the storage was front to back rails but otherwise the room was OK. Disappointingly there was no safe in the room so nowhere to leave a laptop securely when you went out. The bathroom was OK, with a hot strong shower and good quality towels. Breakfast in the lobby area was fine - there was a good choice of cereals, fruit, hot and cold drinks, bread, jams and hot food It was all buffet self-service. There is also a bar in the lobby.
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Date of stay: November 2022
Location
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Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Claire Shelley, Other at Jurys Inn Liverpool
Responded 4 days ago
Good afternoon Richard035, Many thanks for staying recently and thank you for taking the time to leave a review. We are happy to hear that you enjoyed your stay. We must agree with you in regard to our location being perfect. Being so close to Saint George’s Hall, makes it a perfect place for all the people who would like to visit the outstanding structure. We are sorry to hear that it took a while to check in. I will share this feedback with our management team as I know this is something they would want to address to the team. We are sorry and surprised to hear that you found the bed to be a little hard, as we normally get good reviews in regard to it. However, I will share this feedback with our management team to check whether it’s possible to replace it. It'd be brilliant if you could come back to a Jurys Inn or Leonardo’s Hotel soon and we can continue to show off our passion for excellent customer service! Kind regards, Emanuel Customer Experience Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
relaxaway41 wrote a review Nov 2022
Dublin21 contributions12 helpful votes
Great hotel in a fantastic location. We stayed here for a girls family trip and when we walked into into the hotel the first thing we noticed was the lovely fresh smell. Reception staff were warm and welcoming and our room was perfect. Beds lovely and comfortable and great shower in the bathroom. Tea making facilities were much appreciated after a long day sightseeing and were replenished during our stay. Hotel breakfast buffet was really tasty with a fantastic choice of continental and fried breakfast and plenty of options for the vegetarian in our group. Staff were very helpful and we were able to leave our bags on the day we checked out and collect them later for our departure. Great hotel in a perfect location beside The Beatles experience, Liverpool One shopping area and M&S Bank Arena all a few minutes walk from the hotel. I would definitely stay here again.
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Date of stay: November 2022
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Claire Shelley, Other at Jurys Inn Liverpool
Responded 1 week ago
Good morning Relaxaway, Many thanks for staying recently and thank you for taking the time to leave a review. We are happy to hear that you found our hotel to be great. We must agree with you in regard to our location being perfect, being so close to many shops makes it a perfect place for all the people who enjoy shopping. We are also delighted that you enjoyed the treatment you received from our staff. We take great pride in our customer service skills, and we really appreciate this positive feedback. It'd be brilliant if you could come back to a Jurys Inn or Leonardo’s Hotel soon and we can continue to show off our passion for excellent customer service! Kind regards, Emanuel Customer Experience Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jim M wrote a review Nov 2022
Lisburn, United Kingdom3 contributions
This place treated my daughter and young son like a peice of poo, im disgusted at them they went over to comic con with my grandson my daughter has been on the phone with me saying how bad the receptionist was with her and then to find that the room was disgusting was the final nail ... jurys inn liverpool how dare you treat people this way you didnt mind taking 250 pounds off her for 1 night and had the cheek to nearly charge her another 50 pounds to leave her bag there whilst she took her son out ... shamefull
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Date of stay: November 2022
Value
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Room Tip: Stay clear
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Claire Shelley, Other at Jurys Inn Liverpool
Responded 1 week ago
Good afternoon Jjimm, Thank you for taking the time to review your stay. We appreciate feedback from our customers, it’s a great way to tell what improvements we can make to further make your future stay even better. I am however very sorry to hear that some aspects of your stay did not meet your expectations. Please accept my sincerest apologies. Your concerns will be directed to the management team who'll look at making any possible improvements in our service, which truly is so important to us. I very much hope you'll be able to return to a Leonardo or Jurys Inn hotel soon and we'll be able to start to improve your journey as a customer. Kind Regards, Emanuel Customer Experience Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lindybop wrote a review Nov 2022
Lismore, Ireland10 contributions6 helpful votes
On arrival we were greeted by the receptionist - long blonde hair and glasses - she looked and sounded like she didnt want to be there - she was less than welcoming. We had to wait a few hours until check in so went to bar for baps and tea. 50 mins later baps arrived - tea and lattes gone cold. All the time a staff member proceeded to clean the chairs with a dry cleaning device and drag the chairs loudly across the bar. The bed and pillows very comfy but we woke to the window dripping in water and codensation. There was mould in the bathroom ceiling. We ordered room service - again took 45 mins to come - no utensils or drinks. By time they came up food was semi cold. I would definitely stay somewhere else if in Liverpool again - few gems but the majority of the staff just are not up to scratch for a jurys hotel.
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Date of stay: November 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Claire Shelley, Other at Jurys Inn Liverpool
Responded 1 week ago
Good afternoon Lindy, Thank you for taking the time to review your stay. We appreciate feedback from our customers, it’s a great way to tell what improvements we can make to further make your future stay even better. We love to hear that, in common with many of our guests, you found our Dream Beds to be very comfortable. Nothing like a great night's sleep to get ready to face the day. I apologize that you felt as the staff were not very friendly. Customer service is our obsession and we're sorry if the experience you received left you with an impression in any way contrary to that. We'll share your feedback immediately with the management team and make sure everyone receives the expected consistent service in the future. I very much hope you'll be able to return to a Leonardo or Jurys Inn hotel soon and we'll be able to start to improve your journey as a customer. Kind Regards, Emanuel Customer Experience Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Gavin J wrote a review Nov 2022
Guia de Isora, Spain38 contributions37 helpful votes
Great value. Comfortable hotel with a delicious breakfast. The staff were very friendly and helpful. To mention Ali in reception and Mike behind the bar. Both offered, friendly and excellent customer service. Nothing was too much trouble.
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Date of stay: November 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Claire Shelley, Other at Jurys Inn Liverpool
Responded 2 weeks ago
Good morning Gavin, Thanks so much for staying at Jurys Inn Liverpool and taking the time to leave us a review. We are happy to hear that you have enjoyed your stay. We are also delighted that you enjoyed the treatment you received from our staff. We take great pride in our customer service skills and we really appreciate this positive feedback. We look forward to welcoming you back to Jurys Inns and Leonardo hotels in the future! Kind regards, Emanuel Customer Experience Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
NushBoo wrote a review Nov 2022
London87 contributions116 helpful votes
Paid over £300 for a night here. There’d be nothing much wrong with this place at half that price and the location is exceptional, but at that price I don’t expect a bathroom ceiling half covered in mould, condensation on the windows and a very average breakfast.
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Date of stay: November 2022
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Claire Shelley, Other at Jurys Inn Liverpool
Responded 2 weeks ago
Good morning Nushboo, We're very grateful for your leaving a review and for choosing to stay with us. We are happy to hear that you have enjoyed your stay. We must agree with you in regard to our location being perfect. Being just 2.2 miles away from Anfield makes it a perfect place for all the people who want to enjoy watching a match of football. We are sorry and surprised to hear that there was mould on the bathroom ceiling. I will share this feedback with our management team as I know they will ensure a follow-up action. We look forward to welcoming you back to Jurys Inns and Leonardo hotels in the future! Kind regards, Emanuel Customer Experience Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ANDY R wrote a review Nov 2022
Newhaven, United Kingdom28 contributions26 helpful votes
My wife and I went for a nice weekend away in Liverpool as it has lots of things to do and see. We chose this hotel as we had stayed there in the past. This time we chose the executive room and were quickly checked in from our long journey up the motorways from home in Sussex. Car parking in very modern multi storey car park a short distance from this hotel accommodated our car for the duration of our stay. Everything we needed was within walking distance so we didn't need the car. Our room, on the 6th floor was very nice and spacious. Huge king size bed, nice fluffy white towels with soft drinks, water and snack biscuits in the fridge. The view from our window was amazing, overlooking the Liverpool Big Wheel, conference centre and river. After a great nights sleep, we went down for the buffet breakfast which we booked at check in. The selection was good and it set us up for a nice day exploring this great city. It was quite busy in the hotel as there was an international gymnastics championships taking place in the arena next door. Athletes from all over the world were milling around creating a nice buzz. The staff, many of whom were quite young, worked hard and were always pleasant. After 3 lovely nights we left with many happy memories. This hotel suited our needs and we will book again when next in Liverpool.
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Date of stay: November 2022
Rooms
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Claire Shelley, Other at Jurys Inn Liverpool
Responded 3 weeks ago
Good morning Andy, Thank you for your stay and for taking the time to leave a review. We really appreciate it. We are happy to hear that you have enjoyed your stay. We must agree with you in regard to our location being perfect. Being so close to the Beatles Story, makes it a perfect place for all the people who want to see some of the instruments outfits that were used by one of the most famous bands in history. Hope you can come back to a Jurys Inn or Leonardo hotel soon as we'd really love to welcome you back! Kind regards, Emanuel Customer Experience Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
AlanPage190 wrote a review Nov 2022
14 contributions5 helpful votes
+1
I visited this hotel to deliver First Aid training to their staff. Throughout my visit I was made to feel very welcome by all those I came into contact with. The food and service were both excellent, and the rooms very comfortable. The training facilities were first class and well serviced. I look forward to revisiting soon.
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Date of stay: October 2022Trip type: Travelled on business
Room Tip: Parking was off site at the King's Warf car park, some 10 minutes walk away. It's not the...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Claire Shelley, Other at Jurys Inn Liverpool
Responded 3 weeks ago
Good afternoon Alan, Thank you for taking the time to review your stay. We appreciate feedback from our customers, it’s a great way to tell what improvements we can make to further make your future stay even better. We are happy to read that you have enjoyed your stay at our hotel. We must agree with you in regard to the breakfast being perfect. We work very hard to ensure all of our guests dietary needs are fulfilled. We look forward to welcoming you back to Jurys Inns and Leonardo hotels in the future! Kind regards, Emanuel Customer Experience Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Emma M wrote a review Oct 2022
Fareham, United Kingdom37 contributions10 helpful votes
We had an executive queen room overlooking the Mersey for £80 a night . The room was well equipped and very together. We had a lovely stay . We’re given free Costa vouchers . I couldn’t believe the cost for the good quality of hotel. Staff were charming
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Date of stay: October 2022Trip type: Travelled as a couple
Room Tip: You can park about 5 mins walk away for £18 a night . Cheaper parking a little further away . You...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
US$65 - US$177 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
jurys hotel liverpool
LOCATION
United KingdomEnglandMerseysideLiverpool
NUMBER OF ROOMS
310
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JURYS INN LIVERPOOL: UPDATED 2022 Hotel Reviews, Price Comparison and 972 Photos (England) - Tripadvisor

Frequently Asked Questions about Jurys Inn Liverpool
Which popular attractions are close to Jurys Inn Liverpool?
Nearby attractions include Royal Albert Dock Liverpool (0.4 km), Escape Hunt Liverpool (0.2 km), and FunnyBoyz (0.4 km).
What are some of the property amenities at Jurys Inn Liverpool?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a business centre.
What food & drink options are available at Jurys Inn Liverpool?
Guests can enjoy an on-site restaurant, breakfast, and complimentary tea during their stay.
Is parking available at Jurys Inn Liverpool?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Jurys Inn Liverpool?
Conveniently located restaurants include The Floating Grace, Miller and Carter Albert Dock, and Rough Hand Made.
Are any cleaning services offered at Jurys Inn Liverpool?
Yes, dry cleaning and laundry service are offered to guests.
Does Jurys Inn Liverpool offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Jurys Inn Liverpool?
Many travellers enjoy visiting The Cavern Club (0.9 km), Williamson’s Tunnels – Friends of Williamson’s Tunnels (2.2 km), and Western Approaches HQ Museum - The Battle of the Atlantic Experience (1.0 km).
Does Jurys Inn Liverpool have any great views?
Yes, guests often enjoy the harbour view available here.
Is Jurys Inn Liverpool accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.