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Novotel Liverpool

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Novotel Liverpool
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2,155 Reviews from our TripAdvisor Community

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Showing 1,909: English reviews
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Stoke-on-Trent, United Kingdom
Reviewed yesterday NEW

The bar/breakfast area was beautiful. Very trendy and lovely to go at night. The rooms are nice and clean but basic. Only problem was that there wasn't a welcome card in our room and after phoning reception one still wasn't brought up. We ended up going down to reception just to order room service. Breakfast was good and Overall a...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank chloashton
Warrington, United Kingdom
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago via mobile

Only stayed for one night back in December when we came to watch the Radio City Christmas show! Booked two rooms for two couples. Lovely hotel, very modern decor and very nice inside. Can park your car in the Q park next door and get a discount voucher from the hotel which makes it quite cheap, can't remember how much...

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Helpful?
Thank S1996
About Hotel's Favourite Review
NovotelLiverpoolGM, Front Office Manager at Novotel Liverpool, responded to this review

Dear S1996, Thank you kindly for your recent review of us at Novotel Liverpool. I was massively delighted to see you had such a great experience whilst in our care. We strive to provide a great customer experience and deliver a faultless service all the time for our guests, I was just thrilled we met all expectations. I would like...

Manchester, United Kingdom
Reviewed 2 days ago NEWvia mobile

Booked this last minute, the day of our stay.....Top hotel, perfect location, no complaints whatsoever! Nice swimming pool/gym Breakfast was very good! Overall an excellent stay, close to all amenities, right near the docks. And loads of places to eat...Defo use again!

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Helpful?
Thank Brentandhchy
NovotelLiverpoolGM, Front Office Manager at Novotel Liverpool, responded to this review

Dear Brentandhchy, Thank you for taking the time to review us at Novotel Liverpool. I was delighted to see you had a great experience with us on your recent stay. We go above and beyond to ensure you get the best possible experience from us and want to see you leave refreshed and welcomed, I was thrilled to review we...

Wales, United Kingdom
Reviewed 2 days ago NEWvia mobile

Stayed here for valentines weekend, was a lovely stay, hotel was very nice and the rooms were spacious and quite clean. The hotel itself I found this hard to find as it was so busy we were rushing around to find it. Also they say they will cover the parking costs as they have no parking themselves but we ended...

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Helpful?
Thank Bethrose96
NovotelLiverpoolGM, Front Office Manager at Novotel Liverpool, responded to this review

Dear Bethrose96, Thank you for your recent review of us at Novotel Liverpool. We massively strive to create a hassle free stay as much as possible and give our guests the best possible service we can. Our hotel does not have its own car park and we advise to all of our guests there is one available next door to...

Ormskirk, United Kingdom
Reviewed 3 days ago NEWvia mobile

Great location, clean and nicely decorated. Unfortunately the fridge in our room was repeatedly flashing on and off and nothing was done about this. In the end we had to cover it with my coat so we could sleep! Would also be better if the sofa bed was not already out as this significantly reduced space. It was ok but...

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Helpful?
Thank eas526
Sussex UK
Reviewed 3 days ago NEW

Stayed here for two nights in February. The hotel is quite minimalist, nice bar and restaurant area. The rooms are spacious - we had a room on the 10th floor with an fantastic view across Liverpool. The staff are very friendly and the drinks well priced. The rooms are clean and well appointed, but quite hot, even with the heating...

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Thank ilovegoldens
Reviewed 4 days ago NEWvia mobile

Very good value. Excellent location. Excellent staff. Very modern and clean. Rooms I found to be very welcome warm even with the air conditioning on Small sofa bed was a little too small I would say for my 10 and 5 year old, they both said it wasn't very comfy, ok for two nights I suppose. Room was quite noisy...

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Helpful?
Thank Sarah H
NovotelLiverpoolGM, Front Office Manager at Novotel Liverpool, responded to this review

Dear Sarah H, Thank you for taking the time to review us at Novotel Liverpool, I was delighted to see you had a wonderful experience on your recent stay in our great city and hotel. I have passed on my congratulations to the teams involved and we hope to welcome you back to us in the near future. Warmest Wishes,...

London, United Kingdom
Reviewed 4 days ago NEW

I stayed here for four nights for work. I was disappointed because on first glance everything looks like it will be good but when you look closely it isn't. My room key failed to work twice during this stay, when I arrived and the morning I was checking out. So I arrived in the evening and went up to my...

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Helpful?
Thank Sophiemacmac
NovotelLiverpoolGM, Front Office Manager at Novotel Liverpool, responded to this review

Dear Sophiemacmac, Thank you for your very detailed review of your recent stay at Novotel Liverpool. I was most disappointed to see that you never gave us the opportunity to correct your catalogue of errors. For us to deal with such issues we need to be informed of your concerns while you are still our guest and not when you...

London, United Kingdom
Reviewed 5 days ago NEWvia mobile

We stayed for only one night its in a fantastic location a short walk from the dock and near all of the places you would want to go. The pool was clean and was open until 10 pm. Will be back to stay again.

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Helpful?
Thank chellar62
NovotelLiverpoolGM, Front Office Manager at Novotel Liverpool, responded to this review

Dear chellar62, Thank you for your positive review of us at Novotel Liverpool, I was delighted we met all expectations during your time with us. I have congratulated all team members on there great work and service they provided to you while you was our guest. I hope to welcome you back to us in the near future. Warmest Wishes,...

Watford, United Kingdom
Reviewed 6 days ago NEWvia mobile

I stayed here this week and I must say that the staff really increase the enjoyment of your stay. I don't like key activated lifts especially when your key doesn't work- as mine didn't but this was quickly sorted out. My room was really clean and spacious. Great sound proofing as I never heard a sound from the busy room...

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Helpful?
Thank janewarwick1
NovotelLiverpoolGM, Front Office Manager at Novotel Liverpool, responded to this review

Dear janewarwick1, Thank you for your recent review of us at Novotel Liverpool. I was delighted to see you had a great stay with us and you found our team members Lena and Anita excellent hosts. I have personally congratulated them on there efforts and advised there line manager of there good work, I hope to welcome you back to...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Banquet Room

Additional Information about Novotel Liverpool

Address: / Gradwell Street 40 Hanover Street, Liverpool L1 4LN, England
Region: United Kingdom > England > Merseyside > Liverpool
Price Range: $116 - $334 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Liverpool 4*
Number of rooms: 209
Reservation Options:
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Also Known As:
Novotel Liverpool Hotel Liverpool
Hotel Style:
#4 Green Hotel in Liverpool
#15 Business Hotel in Liverpool
#16 Luxury Hotel in Liverpool
#17 Family Hotel in Liverpool
#27 Romantic Hotel in Liverpool
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Liverpool staff and other travellers.
28 questions
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Questions? Get answers from Novotel Liverpool staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“7th floor seemed quiet”
 of 5 bubbles benjaminc512, 15 Feb 2017 | Read review
“South side are quieter”
 of 5 bubbles oddlennartl, 13 Feb 2017 | Read review
“Had an executive room which was nice”
 of 5 bubbles Paparisvas, 7 Feb 2017 | Read review
“Inner facing rooms are a bit quieter”
 of 5 bubbles holl3411, 1 Feb 2017 | Read review
“Executive suite can't be beat!”
 of 5 bubbles cobra50guy, 23 Jan 2017 | Read review
5 of 5