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Hilton Liverpool City Centre

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Hilton Liverpool City Centre
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2,677 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Liverpool City Centre
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Showing 2,610: English reviews
chesterfield, United Kingdom
Reviewed 1 week ago NEW

the only complaint i had was the air conditioning wasnt cold enough and you had no way to control it yourself,you had to get staff to alter it,which when they said it was as low as it could go it still wasnt cold enough and the fridge was also lukewarm.other than that i enjoyed my stay staff was great.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank 679maggief
marcusmagee, General Manager at Hilton Liverpool City Centre, responded to this review

Dear 679maggief, Firstly thank you for taking the time to review your recent stay with us. It was a pleasure for me to learn that we exceeded all of your expectations and seemingly enjoyed every aspect of the hotel. We certainly forward to welcoming you back again in the nearby future for another enjoyable stay. Kind Regards, Marcus Magee General...

St Helens, United Kingdom
Reviewed 1 week ago

Such a lovel hotel, welcoming friendly staff that seemed genuinely happy to help. Very good value for money, my room was £89 and we had access to complimentary drinks and canapés in the executive lounge as part of our stay. Great view of the Albert Dock and within walking distance of bars, shops and restaurants. Great stay :)

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank T4712QTkarenr
marcusmagee, General Manager at Hilton Liverpool City Centre, responded to this review

Dear T4712QTkarenr, Thank you for visiting Hilton Liverpool City Centre and awarding us a fantastic five stars! I am delighted you enjoyed every aspect of your stay and found our executive lounge and perfect central location within close proximity to all nearby attractions to be a particular high point. We certainly look forward to welcoming you back for another enjoyable...

Douglas, United Kingdom
Reviewed 1 week ago

When booking the room for our trip I requested an early check in, simply because we were getting into Liverpool on the boat at about half 10 in the morning and standard check in is usually 3ish. I called the hotel in advance and they said they would see what they could do. It wasn't a big deal as we...

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Helpful?
Thank Tom M
marcusmagee, General Manager at Hilton Liverpool City Centre, responded to this review

Dear Tom M, Firstly thank you for taking the time to review your recent stay with us and awarding us a fantastic five stars! It was a pleasure for me to learn that we exceeded all of your expectations, and you seemingly enjoyed every aspect of the hotel. It fills me with tremendous pride learning that all staff you encountered...

Nottingham, United Kingdom
Reviewed 1 week ago

Hospitality could not have been better. We had some trouble with an Expedia booking, but Kat, remained patient, pleasant, and extremely helpful. Her manager aided where necessary and was equally patient with handling the issue. The rooms were excellent, the bedding comfortable, and the view was very nice. Excellent bar as well.

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Helpful?
Thank anonymousZ5208AZ
marcusmagee, General Manager at Hilton Liverpool City Centre, responded to this review

Dear anonymousZ5208AZ, Thank you for visiting Hilton Liverpool recently and taking the time to review your recent experience and awarding us a fantastic five stars! I am delighted we exceeded all of your expectations, particularly that Kat and our reception team were able to provide you with outstanding service and make your experience memorable. We look forward to welcoming you...

Mold, United Kingdom
Reviewed 1 week ago

Excellent stay, good room upgrade to executive with lounge access,friendly staff. Good location near Albert dock and Liverpool 1. Parking in Q park at special rate. Would definitely stay here again in the future.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank AnneSt01
marcusmagee, General Manager at Hilton Liverpool City Centre, responded to this review

Dear AnneSt01, Thank you for visiting Hilton Liverpool recently and awarding us a fantastic five stars. I am delighted you enjoyed every aspect of the hotel, and would recommend us to others. We certainly look forward to welcoming you back in the very near future. Kind Regards, Marcus Magee General Manager

Hamilton, United Kingdom
Reviewed 1 week ago via mobile

Booked for one night when arrived Nikki at reception was so helpful, checked us in quickly and was a lovely person chatting away etc! Room was beautiful, big & very clean! Decided when we got up the next morning we were going to stay another night nipped down to reception they added an extra night on no fuss, no complications...

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Helpful?
Thank lynhurlesxo
marcusmagee, General Manager at Hilton Liverpool City Centre, responded to this review

Dear lynhurlesxo, Thank you for taking the time to give us a positive review of your recent stay. It was a pleasure for me to learn that you enjoyed all aspects of our hotel from check in to checkout. Particularly that all staff you encountered, particularly Nikki and our Reception team. Being at the forefront of the hotel, represented the...

Chesterfield, United Kingdom
Reviewed 1 week ago via mobile

After booking the block apartments and being totally disgusted about staying there. We found this hotel close by and they accommodated us. we got 2 double rooms cheaper than the block and hundred times better! Lovely entrance. Very clean, very friendly. Rooms were very clean with big comfy beds! lovely bathrooms with all free little shampoo n soaps. nice views...

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Helpful?
Thank mandy4105
marcusmagee, General Manager at Hilton Liverpool City Centre, responded to this review

Dear mandy4105, Thank you for taking the time to give us a glowing five star review of your recent stay. I am delighted we were able accommodate you at short notice and that we seemingly exceed all expectations. We certainly look forward to welcoming you back in the near future for another enjoyable stay. Kind Regards, Marcus Magee General Manager

Liverpool, United Kingdom
Reviewed 1 week ago via mobile

Stayed for 1 night after a function. Hotel is nice, fab location, rooms were good but nothing special. Service from staff was excellent, very professional. Great atmosphere in Pima bar, prices not too expensive. Breakfast was good but again nothing special

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Helpful?
Thank Lindsey G
marcusmagee, General Manager at Hilton Liverpool City Centre, responded to this review

Dear Lindsey G, Firstly thank you very much for taking the time to review your recent stay with us and awarding us a fantastic five stars! I am delighted you had an all round enjoyable stay, in a particular found our Pima bar to be a particular high point of your stay. It also fills me with great pride that...

Cheshunt, United Kingdom
Reviewed 1 week ago via mobile

Four of us popped in here Saturday afternoon for a drink! Got a seat no problem and it was beautiful! Barmaid (Emma) was lovely and very helpful! Beer / cocktails were lovely I highly recommend:) place had a really lovely vibe for a hotel! :)

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Helpful?
Thank Toyah1
marcusmagee, General Manager at Hilton Liverpool City Centre, responded to this review

Dear Toyah1, Thank your for visiting our Pima Bar recently and leaving us a positive review of your experience! We certainly look forward to welcoming you back in the very near future. Kind Regards, Marcus Magee General Manager

Wales
Reviewed 1 week ago via mobile

Superb location and a very nice hilton. Staff very friendly. No complaints will return. Parking under the hotel at Q park at £11 per 24 hour (once you get voucher at Reception). Liverpool is a cool friendly City and many of the hotels are Central.

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Helpful?
Thank Sporty_Wales
marcusmagee, General Manager at Hilton Liverpool City Centre, responded to this review

Dear Sporty_Wales Firstly thank you for and taking the time to give us a fantastic five star review of your recent stay. It was a pleasure for me to learn that you enjoyed all aspects of our hotel and in particular found the hotel to be in a perfect central location, with a short walk from Liverpool One Q Park....

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Hilton Liverpool City Centre

Address: 3 Thomas Steers Way, Liverpool L1 8LW, England
Region: United Kingdom > England > Merseyside > Liverpool > Central Liverpool
Price Range: $152 - $480 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Liverpool City Centre 4*
Number of rooms: 215
Reservation Options:
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Also Known As:
Hilton Liverpool Hotel Liverpool
Hotel Style:
#2 Green Hotel in Liverpool
#6 Spa Hotel in Liverpool
#16 Business Hotel in Liverpool
#17 Luxury Hotel in Liverpool
#26 Romantic Hotel in Liverpool
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Liverpool City Centre staff and other travellers.
29 questions
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Wrexham County, United Kingdom
Ebbw Vale
Alsager

See all questions (29)

Questions? Get answers from Hilton Liverpool City Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room facing the docks gives u excellent views, especially with big windows.”
102mikaels, 20 Apr 2017 | Read review
“if not disabled then ask for a unadapted room”
McHugh1962, 10 Apr 2017 | Read review
“If you want a vandalised and dirty room - pick any.”
  • Not sure what this was - but it was not pretty...
  • Not very secure!
  • Not a good shower either - which was not good after running a half marathon.
oloren1988, 2 Apr 2017 | Read review
“Hotel picked our room 203 .”
ReddragonWrexham, 1 Apr 2017 | Read review
“Avoid anywhere above the function room if there is a party/disco that night. Best rooms are the exec rooms facing the docks. Great views.”
R0ryT, 24 Mar 2017 | Read review
5 of 5