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Hilton Liverpool City Centre

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Hilton Liverpool City Centre
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2,447 Reviews from our TripAdvisor Community

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Showing 2,386: English reviews
Rhyl, N Wales
Level Contributor
32 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 4 February 2016

This is the most central hotel in Liverpool, Everywhere is tidy, rooms are comfortable, all with flat screen tv, nice view of albert dock from 3rd floor. Nice bar area, drinks are not to dear, about £4 for a pint, and a great breakfast choice. We had a good nights sleep, what else can you ask for.

Helpful?
1 Thank caretaker69
marcusmagee, General Manager at Hilton Liverpool City Centre, responded to this review

Dear caretaker69, Thank you for taking the time to write this review of your time here at Hilton Liverpool City Centre. I am glad to read such a positive review. I am glad your enjoyed the view from your room, Liverpool is one of the most attractive cities in the UK and is developing each and every day. We look... More 

Liverpool, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 4 February 2016

Throughly enjoyed our stay at the Hilton in Liverpool, really can't fault the service from start to finish, location/parking is great. We stayed in the Executive Suite which I highly recommend, with Executive Lounge Access (well worth the upgrade) which comes drinks and nibbles from 6-8pm, we completely lost track of time in there before we headed down to our... More 

Helpful?
Thank BabyToona
marcusmagee, General Manager at Hilton Liverpool City Centre, responded to this review

Dear BabyToona, Thank you for taking the time to write this review of your time here at Hilton Liverpool City Centre. I am glad to hear the you have enjoyed your time with us (Chihuahua included). its is great to see you have taken advantage of the Executive Lounge, it's a lovely place to sit and soak up the Skyline... More 

liverpool
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 3 February 2016

me and my husband stayed there last night ,, i wasent impressed with the lack of welcome into the hotel ,you would think with it being liverpool ,the staff would of been more helpfull ,, als trys outside rooms left out all day ,, i wouldnt recomend to be honest

Helpful?
1 Thank dotsLiverpool
marcusmagee, General Manager at Hilton Liverpool City Centre, responded to this review

Dear dotsLiverpool, Thank you for taking the time to write this review of your time here at Hilton Liverpool City Centre. I am sorry to hear that you were not made to feel welcome during your stay, this is unacceptable, I will investigate this with the front office manager to see if we can change this for your future stays... More 

Liverpool, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 February 2016

I got off to a shaky start as I contacted the hotel prior to my stay to ask if I could add an amenity and pay upfront. The adviser at Liverpool front desk told me that I could, when i asked how much it would be in total she couldn't tell me but just said 'the price of the wine... More 

Helpful?
Thank Ruby W
marcusmagee, General Manager at Hilton Liverpool City Centre, responded to this review

Dear Ruby W, Thank you for taking the time to write this review of your time here at Hilton Liverpool City Centre. I am sorry to hear that we could not meet your expectations with regards to customer service. I can see how this must be frustrating. I have spoken to Rhiannon about this error and how we can come... More 

Burnley
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 1 February 2016

Stayed at the Hilton early January with my daughter was given a free upgrade had a lovely room with a fantastic view .Staff were lovely always greeted us whatever time of day food lovely great breakfast very friendly staff service excellent nothing to much trouble loved our stay and hope to return soon and would certainly recommend thanks Hilton.

Helpful?
Thank SandraLes
marcusmagee, General Manager at Hilton Liverpool City Centre, responded to this review

Dear SandraLes, Thank you for taking the time to write this review of your time here at Hilton Liverpool City Centre. Your review is such a pleasure to read. I would like to thank you for awarding us with a 5 Star review and commenting on some of the services that we offer and In such a positive light. Our... More 

Bolton
Level Contributor
52 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 1 February 2016

Fantastic central location . We used the Liverpool One car park on the third floor, and walked out of the car park straight into the hotel.Nice modern hotel, with spacious bedrooms. We would definitely return here if we were coming back to Liverpool, because of its central location - set amid all the shops, and only across the road from... More 

Helpful?
Thank suziejellybaby
marcusmagee, General Manager at Hilton Liverpool City Centre, responded to this review

Dear suziejellybaby, Thank you for taking the time to write this review of your time here at Hilton Liverpool City Centre I am glad to read that you have enjoyed yourself whilst staying with us. Thank you for commenting on a centralised location and how it can be utilised to experience all the Liverpool has to offer at your convenience.... More 

London, United Kingdom
Level Contributor
21 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 1 February 2016 via mobile

Very nice hotel Great food Best location in Liverpool in my opinion Right opposite Albert docks Where you can walk to a great restaurant called Gusto. If you are a Liverpool FC fan You will love the football memorabilia in reception There are lots of signed photos t shirts and even a model of anfield FC I had one problem... More 

Helpful?
Thank marziolga
marcusmagee, General Manager at Hilton Liverpool City Centre, responded to this review

Dear marziolga, Thank you for taking the time to write this review of your time here at Hilton Liverpool City Centre. I am glad to hear that you will happy to join us again for another stay, however, I am sorry to hear that your check out took longer than in should of. I will ensure all team are refreshed... More 

1 review
Reviewed 31 January 2016

Excellent hotel, great staff, great location, the hotel rooms of good size The king size bed was very comfortable and the bar areas had a good atmosphere and service. Last but not least the breakfast was first class Would return to This hotel

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank 18alfredj
marcusmagee, General Manager at Hilton Liverpool City Centre, responded to this review

Dear 18alfredj, Thank you for taking the time to write this review of your time here at Hilton Liverpool City Centre. I am glad to hear that your stay with us exceeded your expectations. I will inform the Front Office Team of your satisfaction and also the restaurant and kitchen with your feedback regarding breakfast, they will be delighted to... More 

North Wales, United Kingdom
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 31 January 2016 via mobile

I booked a night at this hotel for my daughter and partner on a travelzoo deal which included a 3 course meal and breakfast. Whilst at the restaurant my daughters partner proposed to her, the waitor brought a sweet with 'congratulations' written in chocolate, took photos of them and made their engagement even more special. My daughter and her fiancé... More 

Helpful?
1 Thank Happytravellerus4
marcusmagee, General Manager at Hilton Liverpool City Centre, responded to this review

Dear Happytravellerus4, Thank you for taking the time to write this review of you time here at Hilton Liverpool City Centre. It brings us joy to be a part of occasions such as a proposal. I am happy that we could be of assistance during this special time. Thank you for commenting on our teams part in this, I will... More 

Sydney, Australia
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 30 January 2016

Up in Liverpool for one night for the Liverpool FC Premiership League game against Arsenal (result 3:3!) with my Liverpool FC fanatical son. Having purchased a supporters package which included a dinner at the Hilton and transfers we decided to stay at this property. Liverpool is undergoing a massive transformation and the Hilton is part of the city's rejuvenation. Located... More 

Helpful?
1 Thank Steven L
marcusmagee, General Manager at Hilton Liverpool City Centre, responded to this review

Dear Steven L, Thank you for taking the time out to write this review of you experience here at Hilton Liverpool City Centre. I am happy to read the positive comments that you decided to write. I am glad that you have commented on the exciting times that we are a part of in the City of Liverpool currently. It... More 

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Hilton Liverpool City Centre

Address: 3 Thomas Steers Way, Liverpool L1 8LW, England
Region: United Kingdom > England > Merseyside > Liverpool > Central Liverpool
Price Range: $171 - $505 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Liverpool City Centre 4*
Number of rooms: 215
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Hilton EMEA, HotelTravel.com, Hotels.com, Priceline, Cancelon, Odigeo and Agoda so you can book your Hilton Liverpool City Centre reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Liverpool Hotel Liverpool
Hotel Style:
#2 Green Hotel in Liverpool
#6 Spa Hotel in Liverpool
#16 Business Hotel in Liverpool
#18 Luxury Hotel in Liverpool
#26 Romantic Hotel in Liverpool
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Liverpool City Centre staff and other travellers.
22 questions
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Wrexham County, United Kingdom
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Murfreesboro, Tennessee

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Questions? Get answers from Hilton Liverpool City Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“high room overlooking the park”
 of 5 bubbles ukpsychiatrist, 30 Nov 2016 | Read review
“3rd floor was extremely quiet.”
 of 5 bubbles TimmyNorris, 29 Nov 2016 | Read review
“Don't use the bar - go out”
 of 5 bubbles 451annea, 14 Nov 2016 | Read review
“Use Trivago to book the room”
 of 5 bubbles Niknok01, 7 Nov 2016 | Read review
“Higher floors (6 and 7) are the most attractive”
 of 5 bubbles rylan69, 2 Nov 2016 | Read review
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