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Heywood House Hotel

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Heywood House Hotel
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1,292 Reviews from our TripAdvisor Community

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Showing 1,259: English reviews
Derby, United Kingdom
Reviewed 2 days ago NEW

Excellent location in centre of city and near Albert Dock. Friendly atmosphere, nice boutique decor. Clean and spacious rooms. Only complaint was hard lumpy pillows, both myself and wife woke up with stiff necks!

Thank LewisN1978
Newcastle upon Tyne, United Kingdom
Reviewed 2 days ago NEW

Only stopped for 1 night, good sized room with enough xtras, clean and tidy,the staff very helpful and friendly, could do with a little more light fittings (or could be my eyes are getting old) WOULD RECOMMEND.

Thank kennankennethmrk
North Wales
Reviewed 2 days ago NEW

Booked this hotel for date night with my husband and Christmas shopping. Perfect location right next to James street station. Room slightly smaller than I would have liked but had everything in it. Decorated to a high standard. We were the street side but not much noise considering. The room was rather hot but to be fair we didn't try...

Thank Shellygriffiths
Wigan, United Kingdom
Reviewed 4 days ago NEW

Hotel is in the perfect location for a shopping trip to the city. Excellent welcome by the young guy on reception who gave us lots of information and offered to hold our bags whilst we parked the car. Room was comfortable and clean apart from the tops of the curtains which were really dusty probably due to the air con....

Thank howarthstephenmrh
Coconut Creek, Florida
Reviewed 5 days ago NEW

The front desk people were awesome, our room very modern and pretty however the carpets in the hall were very ugly and dirty. The location perfect very close to everything. I suggest having at least a coffee machine but restaurants and cafes were very close

Thank pedrogarcia0909
HeywoodHH, Assistant Manager at Heywood House Hotel, responded to this review

Dear pedrogarcia0909, thank you for your positive review. I am pleased that you had a memorable experience with our reception team and found our location suited your needs. I thank you also for your suggestions on how to improve the hotel. Whilst regularly cleaned and maintained, we have taken on board all guest feedback regarding the carpeting which is why...

Watford, United Kingdom
Reviewed 6 days ago NEW

Enjoyed 2 night stay at Heywood House. Very pleasant efficient staff. Rooms clean and comfortable. Very good user friendly shower. Would definitely stay here again and recommend to others. Only complaint is that room I stayed in on 3rd floor had loud continous humming sound from about 11.30pm to 1am. Started up again at 7am so didn't sleep very well.

Thank bibismith473
HeywoodHH, Assistant Manager at Heywood House Hotel, responded to this review

Dear bibismith473, thank you for your feedback on your recent stay with us. I am pleased that you enjoyed your two night stay with us and found your room standards and services were up to standard and were ideal for your needs. I do apologise regarding the noise you encountered. I have forwarded this feedback onto to the maintenance team...

Oldham, United Kingdom
Reviewed 1 week ago NEW

The location is brilliant. A short walk away from Liverpool One shopping centre, right near Albert Docks and a 15 minute walk from Liverpool Lime Street train station. The staff were very friendly and accommodating, the bed was comfy, room facilities were top notch and everything was clean. Perfect for a young couples quick city break.

Thank jacksonandrewmrj
HeywoodHH, Assistant Manager at Heywood House Hotel, responded to this review

Dear jacksonandrewmrj, thank you for taking the time to leave feedback on your recent stay and for your positive score. I am pleased that our city centre location proved ideal for you, your allocated room and its services were to your liking and that you had a positive experience with our team. I hope that we can welcome you back...

Grimsby, United Kingdom
Reviewed 1 week ago NEW

Very well located for shops, restaurants, bars and attractions. Good discount at the large Liverpool 1 car park only five minutes walk from the hotel - very helpful facility in the centre of Liverpool. The hotel room was very clean, comfortable (slept very well) and warm once heating switched on - it was not much above freezing outside when we...

Thank EricDou
HeywoodHH, Assistant Manager at Heywood House Hotel, responded to this review

Dear EricDou, thank you for taking the time to leave a detailed and positive review on your recent stay with us. I am pleased to see that all aspects of your stay with us were enjoyed, from our city centre location which is conveniently located to all the main tourist attractions, our reception team who are passionate about delivering fantastic...

Reviewed 1 week ago NEWvia mobile

Just had a to write a review to thank the lovely staff here - we've only been here 2 hours and are so relaxed already! We were upgraded to a balcony room for our anniversary and the staff had decorated our room with a banner and petals on the bed. They had also left a lovely 'Happy 13th Wedding Anniversary'...

Thank Emma H
HeywoodHH, Assistant Manager at Heywood House Hotel, responded to this review

Dear Emma H, thank you for your positive review. I am pleased to see that our team went the extra mile to ensure that your stay with us and your special occasion was memorable. I am also pleased that your allocated room was to your liking and that our convenient city centre location was ideal for you. We look forward...

Clare Ireland
Reviewed 1 week ago via mobile

So me and my friend booked in sat till Tuesday . From the moment we arrived we were greeted graciously by agneiska and James :) they couldn't have been more helpful , courteous and obviously very happy in their jobs :) as both us have worked in hotels and studied hotel and catering we would be critical enough 😆😆 ....

Thank Rose112
HeywoodHH, Assistant Manager at Heywood House Hotel, responded to this review

Dear Rose112, thank you for your kind and positive review on your recent stay with us. It was a pleasure to meet with you both, and I pleased to see that our service has been noted and recognised by others that also work in the industry that we are passionate about. I am also pleased that your allocated room and...

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  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
  • Laundry Service
Official Description (provided by the hotel)
Situated in the heart of Liverpool, the Heywood House Hotel combines original elegance with modern luxury. Carefully restored from what was the first bank in Liverpool, The Heywood House Hotel delicately blends old with new.Since its inauguration in March 2010, the Heywood House Hotel has built up a faithful following of discerning guests to Liverpool. Comfortable Hypnos beds, sumptuous fabrics and invigorating showers ensure you enjoy rest, relaxation and rejuvenation in equal measures! These luxuriously appointed rooms feature complimentary high-speed Internet access, iPod docking stations and all the comforts of sleek, chic and tasteful accommodation. Other in-room facilities include 32-inch flat screen satview TV, workdesk, welcome tray, safe, hairdryer, iron & ironing board. ... more   less 

Additional Information about Heywood House Hotel

Address: Heywood House Hotel 11 Fenwick Street, Liverpool L2 7LS, England
Region: United Kingdom > England > Merseyside > Liverpool
Price Range: $94 - $332 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Heywood House Hotel 4*
Number of rooms: 35
Reservation Options:
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Hotel Style:
#5 Business Hotel in Liverpool
#9 Family Hotel in Liverpool
#10 Luxury Hotel in Liverpool
#11 Romantic Hotel in Liverpool
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Questions & Answers

Here's what travellers have asked, with answers from Heywood House Hotel staff and other travellers.
18 questions
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Questions? Get answers from Heywood House Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“don't stay on the side where the bottle collections take place on!”
 of 5 bubbles alired2016, 15 Nov 2016 | Read review
“Avoid rooms overlooking the road perhaps? They may be quieter.”
  • Basic room
 of 5 bubbles Lyteroptes, 13 Nov 2016 | Read review
“Make sure you are not near a lift”
 of 5 bubbles paul_deverall, 26 Oct 2016 | Read review
“Ask for a balcony room if there's one available,”
 of 5 bubbles sammys116, 18 Sep 2016 | Read review
“Ask about the free breakfast next door...”
 of 5 bubbles websdale21, 7 Sep 2016 | Read review
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