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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
About
#21 of 119 hotels in Liverpool
Location
Cleanliness
Service
Value
Travellers' Choice
Situated in the bustling heart of Liverpool, the Heywood House Hotel combines original elegance with modern luxury. Our hotel has been carefully restored from what was the first bank in Liverpool, blending old with new. The hotel is surrounded by a vibrant restaurant, pub & bar scene making this hotel the perfect place to stay, enjoying great evenings out within Liverpool city center. Heywood House is a 5 min walk from the beautiful world heritage site; The Albert Docks and waterfront. Only a 5min walk to Liverpool One shopping center and a 3min walk from Matthews Street & the famous Cavern Club.
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Property amenities
Paid public parking nearby
Free internet
Breakfast available
Evening entertainment
Taxi service
24-hour security
Baggage storage
24-hour front desk
Wifi
Complimentary Instant Coffee
Complimentary tea
Special diet menus
Newspaper
Non-smoking hotel
Outdoor furniture
Sun terrace
Express check-in / check-out
Self-serve laundry
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Private balcony
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Safe
Seating area
Telephone
Wardrobe / wardrobe
Bottled water
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Electric kettle
Flatscreen TV
Radio
iPod docking station
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Languages Spoken
English, French, Spanish
Location
100Great for walkers
Grade: 100 out of 100
278Restaurantswithin 0.5 km
311Attractionswithin 0.5 km
Contact
No. 11 Fenwick Street, Liverpool L2 7LS England
Getting there
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2150Reviews34Q+A100Room tips
Reviews
Traveller rating
- 1,255
- 649
- 173
- 47
- 27
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Popular mentions
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Most Recent
Lovely stay at the Haywood House Hotel. Bedroom spacious and very comfortable as well as maintained to a great standard. Staff team were great …all very helpful and pleasant Perfect hotel at a great price in a superb central location
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Review collected in partnership with Best Western
Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Hotel's Favourite
This lovely little hotel is based in a former bank. The staff is amazing, very knowledgeable and really helpful. A stone throw away from Liverpool James Street station it’s a great base to explore Liverpool. Will definitely come back.
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Date of stay: July 2021Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Heywood House Hotel Management, General Manager at Heywood House Hotel
Responded 20 Jul 2021
Dear Ms Nicola, Thank you for staying with Heywood House Hotel and for taking the time to leave us a review. We are delighted to hear you enjoyed your stay here with us and that you were particularly impressed with our central location and affordability for such spacious and high quality rooms. We are also pleased to hear that the impeccable standards our staff are trained to was demonstrable to you. We will pass this onto the team to ensure we keep delivering high standards of customer service. We thank you for your custom and hope to welcome you again at Heywood House Hotel. Kind Regards, Heywood House Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Check-in staff pleasant and helpful advising what was local to visit. Room spotless and well equipped, I liked that they are moving towards being as eco friendly as possible too with recyclables. Plenty of tea and coffee provided and the dressing gowns are so fluffy! Slippers can be taken home to save waste. Location close to sights, the docks and Cavern Club are only a short walk away. Will stay again next time I'm in Liverpool.
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Date of stay: March 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Stayed for two nights mid-week with an extended check out. Excellent room, everything you needed was supplied and very comfortable. Went to a pub next door for breakfast 3 times, again excellent food and coffee. Option to have a grab and go breakfast at the Hotel
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Review collected in partnership with Best Western
Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Great hotel close to shops and the waterfront, lots of eating places close by, room was very clean could not fault anything. Alda on the reception desk was lovely very friendly and recommended several eating places for us , will definitely be staying again 10/10
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Date of stay: February 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
This hotel is quite central for accessing university buildings and also the surrounding retail outlets. Close to a very wide range of restaurants. The rooms are exceptionally clean and tidy, with sufficient space and natural day lighting. Shame no facilities for breakfast but a big choice of local eateries is only minutes away. I would have liked to have a clothes stand for wet jacket and coat when it rained, to avoid putting wet clothes in the wardrobe. However the coat hook is not suitable for coats!
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Date of stay: February 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Do not book if you want to sleep! At midnight we complained to reception about the noise and were told it’s tough as they don’t control the music in the bar below and can’t move us as they’re full. Ruined a night away for my husbands birthday. The room Itself was basic at best, my bed at home is so much nicer and FREE.
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Date of stay: February 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
This Hotel is so central you can either visit the water front or go into town, plus its just a few minutes from St James Station so central. There are a few nice drinking places from the Hotel too in the square. The hotel is good if you are out later in the evening as you find a night porter on duty
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Date of stay: December 2022
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
One of the very worst nights sleep ever. Very noisy outside until the early hours - appreciate hard for the to control - but annoying none the less However, the was a more annoying buzz/drone in the room which was dreadful. Sounded like air con machines outside I mentioned this upon checkout and also email the hotel and have not received any response
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Review collected in partnership with Best Western
Date of stay: December 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We stayed for one night mid week and it was excellent. Got a good deal with groupon and had bottle of wine and breakfast in a bag included. Our room was spotless with plenty of space. Good selection of hot drinks in room. The staff were very friendly. We will definitely stay here again.
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Date of stay: December 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
PRICE RANGE
US$63 - US$173 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandMerseysideLiverpoolCentral Liverpool
NUMBER OF ROOMS
35
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Claim Your ListingHEYWOOD HOUSE HOTEL: UPDATED 2023 Reviews, Price Comparison and 490 Photos (Liverpool, England) - Tripadvisor
Frequently Asked Questions about Heywood House Hotel
Which popular attractions are close to Heywood House Hotel?
Nearby attractions include The Cavern Club (0.2 km), Breakout Liverpool (0.4 km), and The VRVE - Liverpool (0.1 km).
What are some of the property amenities at Heywood House Hotel?
Some of the more popular amenities offered include free internet access, reduced mobility rooms, and self serve laundry.
Which room amenities are available at Heywood House Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Heywood House Hotel?
Guests can enjoy breakfast, complimentary tea, and free instant coffee during their stay.
Is parking available at Heywood House Hotel?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Heywood House Hotel?
Conveniently located restaurants include A Small Fish In A Big Pond, Turtle Bay - Liverpool Victoria Street, and Las Iguanas.
Which languages are spoken by the staff at Heywood House Hotel?
The staff speaks multiple languages, including English, Spanish, and French.
Are there any historical sites close to Heywood House Hotel?
Many travellers enjoy visiting The Cavern Club (0.2 km), Williamson’s Tunnels – Friends of Williamson’s Tunnels (2.2 km), and Western Approaches HQ Museum - The Battle of the Atlantic Experience (0.2 km).
Does Heywood House Hotel have any great views?
Yes, guests often enjoy the city view available here.
Is Heywood House Hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.