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Heywood House Hotel

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Heywood House Hotel
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1,422 Reviews from our TripAdvisor Community

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Showing 1,387: English reviews
Liverpool
Reviewed 30 August 2016

Review collected in partnership with Amoma.com
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Thank Anne G
HeywoodHH, Front Office Manager at Heywood House Hotel, responded to this review

Ballymena, United Kingdom
Reviewed 30 August 2016 via mobile

Stayed here on 29th August 2016 with my daughter. We got it as a last minute booking however we also got great deal on room. All the staff where more than welcoming and gave warm friendly service. This hotel has no bar etc facilities however there are three very good restaurants next door to hotel so your not missing out....

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Thank Hellau
HeywoodHH, Front Office Manager at Heywood House Hotel, responded to this review

Dear Hellau, thank you for your positive and detailed review on your August visit. I am pleased that you received the customer service our guests have come to expect and that our location didn't disappoint. I am also pleased to see that we can expect you to return. I encourage you to contact us directly for all of our latest...

Liverpool, United Kingdom
Reviewed 30 August 2016

Enjoyed my stay and had a extremely comfortable sleep unfortunately I found that the curtains and a towel were stained with something that looked very unpleasant, the bathroom area was a bit dirty and needed a clean, balcony was covered in bird excrete

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Thank johnsonstevenmrj
HeywoodHH, Front Office Manager at Heywood House Hotel, responded to this review

Dear johnsonstevenmrj, thank you for your review. I am pleased that you enjoyed your stay and found your time with us comfortable. I do apologise about the issues you encountered with your room however. We encourage all guests should they have any issues, to contact our 24 hour reception and we will be happy to rectify any slip of standards....

Newton-Le-Willows, United Kingdom
Reviewed 30 August 2016

Very convenient for James St Station. Very pleasant reception staff. Good security in that need to use key-card to venture beyond reception. Clean and comfortable, if rather small, rooms. Air conditioned. Bathroom has excellent over-the-bath shower but plumbing problems with wash-basin. Some street noise at night. Safe in room and bathrobes but not slippers provided. Tea/coffee making facility in room...

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1Thank Friannew
HeywoodHH, Front Office Manager at Heywood House Hotel, responded to this review

Dear Friannew, thank you for your review on your recent stay. I am pleased that the service and services we offer at Heywood House contributed to a memorable experience for you. I hope thatr we become your number one choice of hotel when returning to the city. Kind Regards, James Assistant Manager

Manchester, United Kingdom
Reviewed 29 August 2016

We stayed for one night. The hotel is lovely and team customer focused and friendly.Very comfortable bedroom with a great bathroom/power shower. Location....spot on! Liverpool is definitely the best city outside of London. So much to see and do. we did the 'open top' bus tour ...a great way to embrace the city and feel the history. the 'Dazzle Boat'...

Review collected in partnership with this hotel
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Thank Patricia S
HeywoodHH, Front Office Manager at Heywood House Hotel, responded to this review

Dear Patricia S, thank you for taking the time to leave such a detailed and positive review. At Heywood House, the team are passionate about delivering a great service to all of our guests and we are pleased to see this noted in your review. We hope that we can welcome you back soon. Kind Regards, James Assistant Manager

Hessle, United Kingdom
Reviewed 29 August 2016

What a fantastic hotel set in the centre of Liverpool, very clean and comfortable the staff were very pleasant and helpful, the only thing that let the rooms down was they where a bit to dark for my liking, also the bathroom mirror was to high even though I am only 5'2 I could only see the top of my...

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Thank CountessJackulate
HeywoodHH, Front Office Manager at Heywood House Hotel, responded to this review

Dear CountessJackulate, thank you for your positive review and score on your August stay. I am pleased that you found the hotel conveniently located, clean and comfortable. I hope that we can welcome you back in the near future, and we encourage all guests if they have specific requirements for rooms such as brightly lit, to contact our 24 hour...

Exeter, United Kingdom
Reviewed 29 August 2016

We stayed in a 'Balcony' room for 8 nights in mid-August. We liked the room layout, which felt quite spacious, and had a good sized bed. It was a comfortable stay in a good location, mid-way between 'The Three Graces' and the Cavern Club area. Nearby area several good cafes and restaurants, and the Adjoining Alchemist is good fun.

Review collected in partnership with this hotel
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Thank Aldermanhogg
HeywoodHH, Front Office Manager at Heywood House Hotel, responded to this review

Dear Aldermanhogg, thank you for taking the time to leave a review on your recent stay with us. I am pleased that your allocated room was to your liking and that you found your stay comfortable. Kind Regards, James Assistant Manager

Cordoba, Spain
Reviewed 28 August 2016

Very central location, cosy and comfortable room, friendly staff and tasty a la carte breakfast at the superb restaurant round the corner. Excellent value for money. We just disliked having to leave 😞

Review collected in partnership with this hotel
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Thank lmteresa
HeywoodHH, Front Office Manager at Heywood House Hotel, responded to this review

Dear Imtersa, thank you for your positive review. I am pleased that our location and your allocated room were ideal for your particular visit. I am also pleased that you had a memorable experience with our team and your time at The Alchemist. We look forward to welcoming you back in the future. Kind Regards, James Assistant Manager

Isle of Man, United Kingdom
Reviewed 28 August 2016

Excellent short break hotel conveniently positioned for all Liverpool activities whether business or social. Staff & facilities were very good. The Alchemist for breakfast was a good experience in itself.

Review collected in partnership with this hotel
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Thank Keith A
HeywoodHH, Front Office Manager at Heywood House Hotel, responded to this review

Dear Keith A, thank you for your review on your recent stay with us. I am pleased that you enjoyed all aspects of your stay with us and I hope that we are now your number one choice of hotels when visiting Liverpool. Kind Regards, James Assistant Manager

Saint Saviour, United Kingdom
Reviewed 27 August 2016

the hotel used to be the first bank in liverpool, so the conversion has given to unusual room layouts. i loved the rooms. The first room had a small problem with the cistern and aircon. i liked the room but was moved to a second which was even better than the first. There are varying ceiling heights on each floor,...

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Thank Nikki M
HeywoodHH, Front Office Manager at Heywood House Hotel, responded to this review

Dear Nikki M, thank you for taking the time to leave such a detailed and positive review! I do apologise about the issues you encountered during your stay but I am delighted to see that our team were able to turn this around for you. As noted in your review, Heywood House offers unique rooms with all the services expected...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Laundry Service
Official Description (provided by the hotel)
Situated in the heart of Liverpool, the Heywood House Hotel combines original elegance with modern luxury. Carefully restored from what was the first bank in Liverpool, The Heywood House Hotel delicately blends old with new.Since its inauguration in March 2010, the Heywood House Hotel has built up a faithful following of discerning guests to Liverpool. Comfortable Hypnos beds, sumptuous fabrics and invigorating showers ensure you enjoy rest, relaxation and rejuvenation in equal measures! These luxuriously appointed rooms feature complimentary high-speed Internet access, iPod docking stations and all the comforts of sleek, chic and tasteful accommodation. Other in-room facilities include 32-inch flat screen satview TV, workdesk, welcome tray, safe, hairdryer, iron & ironing board. ... more   less 

Additional Information about Heywood House Hotel

Address: 11 Fenwick Street, Liverpool L2 7LS, England
Region: United Kingdom > England > Merseyside > Liverpool
Price Range: $84 - $343 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Heywood House Hotel 4*
Number of rooms: 35
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Hotel Style:
#5 Business Hotel in Liverpool
#8 Luxury Hotel in Liverpool
#9 Family Hotel in Liverpool
#11 Romantic Hotel in Liverpool
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Questions & Answers

Here's what travellers have asked, with answers from Heywood House Hotel staff and other travellers.
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Questions? Get answers from Heywood House Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 102 quiet”
 of 5 bubbles m0untaindwellers, 18 Mar 2017 | Read review
“have a chat with guy on front desk as he is brilliant, forgot his name but about late 40,s early 50,s but a treasure in the hotel business”
 of 5 bubbles BLUEMOONJJ, 3 Mar 2017 | Read review
“Ask when you check in not to be at the back”
 of 5 bubbles D3604ZUkevinh, 15 Feb 2017 | Read review
“High room - no noise!”
 of 5 bubbles TheWelshs, 28 Jan 2017 | Read review
“Top floor 3rd floor - balcony and quiet.”
 of 5 bubbles Zzzzing281, 24 Jan 2017 | Read review
5 of 5