Holiday Inn Express Liverpool - Royal Albert Dock, an IHG Hotel
Britannia Pavillion, Albert Dock Albert Dock, Liverpool L3 4AD England
Lowest prices for your stay
US$76
US$76
US$85
US$74
Hotels.com
travelup.comUS$77
HurbUS$85
View all 18 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Full view
View all photos (868)868
360
Panoramas (7) 
Room & Suite (410)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
About
#18 of 119 hotels in Liverpool
Location
Cleanliness
Service
Value
Travellers' Choice
Suggest edits to improve what we show.Improve this listing
Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Free breakfast
Taxi service
Business Centre with Internet Access
Conference facilities
Baggage storage
Newspaper
Wifi
Bar / lounge
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Kid-friendly buffet
Meeting rooms
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Show more
Room features
Housekeeping
Safe
Iron
Flatscreen TV
Hair dryer
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Marina View
Great View
Languages Spoken
English
Location
97Great for walkers
Grade: 97 out of 100
45Restaurantswithin 0.5 km
51Attractionswithin 0.5 km
Contact
Britannia Pavillion, Albert Dock Albert Dock, Liverpool L3 4AD England
Getting there
Car HireSee all Liverpool car hire
2096Reviews38Q+A100Room tips
Reviews
Traveller rating
- 900
- 809
- 280
- 60
- 47
Time of year
Traveller type
Language
More
Selected filters
- Filter
- English
Popular mentions
Sort by:
Most Recent
Amazing staff at this great hotel. This is a perfect hotel in a perfect location on Albert Docks, Liverpool. This is my second visit with my elderly parents in the last 6 months. My daughter is in University in Liverpool so we travel over to see her and stay the night. My Dad is 85 and needs and accessible room and disabled parking. Their facilities are wonderful. We are able to park directly outside the door in a disabled bay (we do pay a parking fee for this). A wonderful lady called Tasha has helped us on both our stays. She arranged our parking space and helped us with our luggage. Nothing is too much trouble for her, so grateful. Our rooms were on the 2nd floor which were close to reception if we needed anything. Breakfast is included in the price and again the staff are lovely and friendly. It includes cereals, mini muffins, fruit, yogurt etc and also a hot buffet with toast - couldn’t wish for better. Lovely dining area and also a cosy bar area. We’ll be back again soon - thanks again to all the staff. …
Read more
Date of stay: March 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Great hotel has potential to be even better! Parking for this hotel isn't great. 10 minute walk to Liverpool One Q Park. If you're lucky you might get pay and display outside the hotel but don't count on it. The rooms need a bit of updating in the sense there are signs of water damaged around skirting boards in the bathroom and there's an overwhelming smell of sewage in the bathrooms. I don't think this hotel is far from 5 stars! Just attention to detail makes me score a respectable 4. I'd recommend anyone to stay here. It is a very good hotel and great staff!
Read more
Date of stay: March 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Holiday Inn Express, Guest Services / Front Office at Holiday Inn Express Liverpool - Royal Albert Dock, an IHG Hotel
Responded 1 week ago
Hello Sir and thank you for your review, would you be so kind as to contact the hotel direct reception@exliverpool.com or 01517026350 to discuss the room you stayed in and the issues with in that room. Thank you for the high praise of the staff as this is certainly one of the areas we pride ourselves on! Regards Reception
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed here for 4 nights for my birthday. It is an excellent location in The Alert Dock and our room had a good view over the dock towards the river. The room was quite spacious for this type of hotel and the long settee opposite the TV made for easy viewing of the screen. Breakfast is included and although the selection is not huge it is more than adequate. All the staff were extremely pleasant and helpful and the one night when we returned after a visit to the Everyman Theatre without managing to find somewhere to eat before the performace they were lifesavers as they will cook a fresh pizza for you up to midnight (I think).
Read more
Date of stay: March 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Holiday Inn Express, Guest Services / Front Office at Holiday Inn Express Liverpool - Royal Albert Dock, an IHG Hotel
Responded 1 week ago
Hello and thank you for your review, I am glad we were able to make your stay as enjoyable as possible. Many thanks Reception
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Started good with early check-in. Albert Dock view. Large comfy, cleanroom. Good breakfast, plenty of choice. Location good, city y centre within easy walking distance. Nice bars and restaurants nearby. Parking just out front £20 for 24hrs.
Read more
Date of stay: February 2023Trip type: Travelled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Holiday Inn Express, Guest Services / Front Office at Holiday Inn Express Liverpool - Royal Albert Dock, an IHG Hotel
Responded 1 week ago
Hello and thank you for your review, I am glad we were able to make your stay as enjoyable as possible. We look forward to seeing you again soon. Many thanks Reception
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Location is very good at Albert dock. The entrance to the hotel is not so comfortable with suitcases on wheels. In order to reach the room we needed to pass many doors,also not very comfortable with suitcases. Room is good refering its price. Bed was too much soft. Breakfast is basic. The service of the staff was very good.
Read more
Date of stay: February 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from IHG Service, Owner at Holiday Inn Express Liverpool - Royal Albert Dock, an IHG Hotel
Responded 2 weeks ago
Hi GoPlaces54410371100, Thanks for your review and for staying at our hotel. We are delighted to hear you liked our location and our staff. Our goal is to provide superior service and accommodations consistently. I am sorry to learn about your experience during your stay. We know how important it is to be able to relax. I have shared your comments with the hotel management and I am confident that measures will be taken to address the areas you have noted. Many thanks for your comments. We look forward to your next visit! Sincerely, Connie D Case Manager IHGService
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Spotlessly clean, large rooms, great location and views, helpful and good breakfast. The only criticism is that the hotel was very large and quite a long walk to to the room, although not much they could do about that.
Read more
Date of stay: February 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Holiday Inn Express, Guest Services / Front Office at Holiday Inn Express Liverpool - Royal Albert Dock, an IHG Hotel
Responded 4 weeks ago
Hello and thank you for your review. Yes the hotel is very big and some rooms do feel far away, however on your next stay let us know that you would like a room closer to reception and we would be more than happy to accommodate your needs. Regards Reception
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Advertised phone line is over a £1 a minute and due to hotel booking system I had to spend 9 minutes on phone costing £15 The check in staff charged one of our party twice The hotel reception is on the second floor which is not terribly helpful
Read more
Date of stay: February 2023
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Holiday Inn Express, Guest Services / Front Office at Holiday Inn Express Liverpool - Royal Albert Dock, an IHG Hotel
Responded 11 Feb 2023
Hello, I am sorry that your stay with us was not as great as you would have wished it to be. In order to handle your issues more efficiently, if you could contact the hotel direct via recepton@exliverpool.com or by phone 01517026350 and give more details we would be happy to assist you further in this matter. Thanks Reception
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed at this hotel when we went to watch a show at the M&S Arena. The online booking process was simple, and the contact centre staff were helpful regarding disabled parking on site. The hotel was clean and staff were great from the moment we arrived. The room is basic, which suited us for the purpose of our stay. The only gripe was the mattress was a bit soft for my liking, although I managed to get a restful night. Breakfast the following morning had plenty of choice, and the staff worked hard to turn tables around during the busy period. We will definitely stay again next time we're in Liverpool.
Read more
Date of stay: February 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Holiday Inn Express, Guest Services / Front Office at Holiday Inn Express Liverpool - Royal Albert Dock, an IHG Hotel
Responded 4 weeks ago
Hello Sir and thank for the great review. We do take a lot of pride in our hotel and staff standards, I will pass your positive comments along to all departments! Many Thanks Reception
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Stayed here as we were watching Peter Kay at the MandS Bank Arena. Lovely hotel, right by the arena and surrounded by bars and places to eat. The Cavern Club and the Empire theatre were only a 20 minute walk away as well. No specific parking at the hotel but a good few spaces directly outside by the Dock (we paid £20 a day and left the car where we could see it from the hotel). Room (211) was huge with a comfy bed and good sized bathroom with great shower. Only downside in our room was the lack of light over the main mirror where the hairdryer was. The room was cleaned on the 2nd day of out 2 night stay. Breakfast was lovely....hot Englush Brekky buffet, cereal, fruit, pastries, toast and the coffee out of the machine was actually decent. All in all, I cannot complain about a single thing. Perfect for a short break in Liverpool. 👍 …
Read more
Date of stay: January 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Holiday Inn Express, Guest Services / Front Office at Holiday Inn Express Liverpool - Royal Albert Dock, an IHG Hotel
Responded 17 Jan 2023
Thank you for a lovely review, we're glad you enjoyed your stay with us and hope to welcome you again soon.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My wife and I stayed at the Holiday Inn for one night B&B. We arrived slightly earlier than originally booked, but GINA at reception was excellent. She couldn’t have done more, and booked us in early, in a very professional, friendly manner and with a welcome touch of humour. Our room was nice and big, clean and the bed was comfortable. All the staff were lovely, professional, and efficient and couldn’t do more to help us in every way. Keep up the good work and thank you all, and a special thanks to Gina. We will definitely come back to The Holiday Inn, Albert Dock. Thank you.
Read more
Date of stay: January 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Holiday Inn Express, Guest Services / Front Office at Holiday Inn Express Liverpool - Royal Albert Dock, an IHG Hotel
Responded 17 Jan 2023
Thanks for such a nice review, I will pass on your comments to Gina, I'm sure she will be very happy to have made such a good impression and we look forward to seeing you again in the future.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$80 - US$176 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express liverpool-albert dock hotel liverpool, holiday inn liverpool
LOCATION
United KingdomEnglandMerseysideLiverpool
NUMBER OF ROOMS
135
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your ListingHOLIDAY INN EXPRESS LIVERPOOL - ROYAL ALBERT DOCK, AN IHG HOTEL: UPDATED 2023 Reviews, Price Comparison and 868 Photos (England) - Tripadvisor
Frequently Asked Questions about Holiday Inn Express Liverpool - Royal Albert Dock, an IHG Hotel
Which popular attractions are close to Holiday Inn Express Liverpool - Royal Albert Dock, an IHG Hotel?
Nearby attractions include Royal Albert Dock Liverpool (0.3 km), Escape Hunt Liverpool (0.1 km), and Albert Dock (0.3 km).
What are some of the property amenities at Holiday Inn Express Liverpool - Royal Albert Dock, an IHG Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a lounge.
What food & drink options are available at Holiday Inn Express Liverpool - Royal Albert Dock, an IHG Hotel?
Guests can enjoy free breakfast, a lounge, and complimentary tea during their stay.
Is parking available at Holiday Inn Express Liverpool - Royal Albert Dock, an IHG Hotel?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Holiday Inn Express Liverpool - Royal Albert Dock, an IHG Hotel?
Conveniently located restaurants include Rudy's Albert Dock, The Floating Grace, and Miller and Carter Albert Dock.
Are any cleaning services offered at Holiday Inn Express Liverpool - Royal Albert Dock, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Holiday Inn Express Liverpool - Royal Albert Dock, an IHG Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Are there any historical sites close to Holiday Inn Express Liverpool - Royal Albert Dock, an IHG Hotel?
Many travellers enjoy visiting The Cavern Club (0.9 km), Williamson’s Tunnels – Friends of Williamson’s Tunnels (2.4 km), and Western Approaches HQ Museum - The Battle of the Atlantic Experience (0.9 km).
Does Holiday Inn Express Liverpool - Royal Albert Dock, an IHG Hotel have any great views?
Yes, guests often enjoy the harbour view available here.
Is Holiday Inn Express Liverpool - Royal Albert Dock, an IHG Hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.