We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Crowne Plaza Liverpool City Centre

Show Prices
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Crowne Plaza  Liverpool City Centre
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

2,140 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 2,084: English reviews
Start your review of Crowne Plaza Liverpool City Centre
 Click to rate
Island of Anglesey, United Kingdom
Reviewed 2 days ago NEW

A two day city break for the family was a wonderful experience. We booked a meal at the hotel for the four of us. The food was top quality and presented in a relaxed, unrushed atmosphere. Cleanliness was spot on as was the staffs friendliness. We felt the breakfast was a tad too expensive, so declines this extra. The money...

 Report
Helpful?
Thank d w
Reviewed 3 days ago NEWvia mobile

Our first time at a Crowne Plaze establishment. From our entrance to exit this team of people created perfection. We have to go back for a longer stay. Rooms are rooms wherever one stays. The room was bright, spacious and clean. The view over the Mersey is spectacular, if you like that sort of thing. The greeting (Luke) was polite...

 Report
Helpful?
Thank Maurice F
Reviewed 3 days ago NEW

This hotel is pure luxury. It was our wedding night and when we arrived in the room we had a handwritten congratulations card and cake. We had booked a larger room than the standard with a river view. The room was huge and we had complimentary snacks and dressing gowns to wear down to the pool. The bed was amazingly...

 Report
Helpful?
Thank GlumCandy
Reviewed 4 days ago NEW

This hotel is lovely and top quality, despite all of the small flaws with the room. My partner and I stayed in room 318, a spacious and pretty room which looked out over the water. Although a beautiful room...the window didn't open which I usually like. Further to this, the air conditioning was faulty and only blew out extremely warm...

 Report
Helpful?
Thank Amber R
Barnsley, United Kingdom
Reviewed 6 days ago NEWvia mobile

Me and my wife stopped in the crown plaza for a one night break and I can honestly say it was wonderful. The hotel was lovely the rooms were clean and had everything we could have wished for . The staff were really friendly and helpful and the breakfast was great. The only slight problem was that the room we...

 Report
Helpful?
Thank milesnjack
CrownePlazaLiverpool, Guest Relations Manager at Crowne Plaza Liverpool City Centre, responded to this review

Dear Milesnjack, Thank you very much for taking the time to share your wonderful 5 star review. We are very pleased to hear you had a brilliant stay with us, enjoyed breakfast, the room was comfortable. Thank you for the lovely feedback about our team. We look forward to welcoming you back on your next visit to Liverpool. Kind regards...

Dumfries, United Kingdom
Reviewed 1 week ago NEW

This was our first time in Liverpool. We decided to stay at the Crown Plaza because we had previously stayed at the Crown Plaza in Glasgow which was excellent in every way! We had a very pleasant stay in Liverpool Crown Plaza our room was fine, we had a problem with the air conditioner which was very quickly remedied! As...

 Report
Helpful?
Thank june r
CrownePlazaLiverpool, Guest Relations Manager at Crowne Plaza Liverpool City Centre, responded to this review

Dear June R, Thank you very much for taking the time to share your awesome 5 star review. We are very pleased to see you had an excellent stay with us. Thank you for being a loyal IHG Rewards Member. Mohammed is a great host in our club lounge I am glad he made you feel welcome. I am very...

Cheshire. UK
Reviewed 1 week ago

OK so this hotel's a little bit more expensive than some of the others in the area but in terms of friendly and efficient service there's no comparison. All the staff are clearly very well trained to ensure that guests leave with a very positive feeling about the place. The building is almost right on the waterfront with good views...

 Report
Helpful?
Thank marianjones
CrownePlazaLiverpool, Guest Relations Manager at Crowne Plaza Liverpool City Centre, responded to this review

Dear MarionJones, Thank you for taking the time to share your fantastic feedback with us. We are extremely happy you decided to book with us. Thank you for the lovely feedback about service of staff, view and comfort of bedroom and location. We look forward to welcoming you back on your next visit. Kind regards Luke Jenkinson

Stoke-on-Trent, United Kingdom
Reviewed 1 week ago via mobile

I am absolutely appalled at the service that I received from staff at the hotel. Me and my partner had an argument in town and left me so by the time I walked for half an hour freezing cold with no phone and no money, the hotel refused to let me in because my partners name was the one on...

 Report
Helpful?
Thank kymbob890
CrownePlazaLiverpool, Guest Relations Manager at Crowne Plaza Liverpool City Centre, responded to this review

Dear Kymbob890, Thank you for taking the time to share your experience with us. Please contact our guest relations team at the hotel at guestrelations@cpliverpool.com if you wish to discuss this further. Kind regards Luke Jenkinson

Antwerp, Belgium
Reviewed 1 week ago

Except for two remarks that bothered me, this hotel delivers as promised and in line with the rates. Good location, clean and quiet rooms, proper meeting rooms. But the food during the lunch break was not very inspired, and especially the very narrow bath tub with shower curtains is not what I would expect from a Crowne Plaza. No way...

 Report
Helpful?
Thank DVG59
CrownePlazaLiverpool, Guest Relations Manager at Crowne Plaza Liverpool City Centre, responded to this review

Dear DVG59, Thank you very much for taking the time to share your experience at our hotel. We are very pleased you enjoyed our location, comfort of bedroom, and using our meeting rooms. We appreciate your feedback about our lunch this has been brought to our kitchen teams attention. The shower curtain concern has also been brought to our head...

Derby, United Kingdom
Reviewed 1 week ago

We stayed here for a birthday weekend and it was fantastic. We arrived in the morning before our room was ready, but the fantastic man on reception took our suitcase, gave us a map of the area and told us some of the best places to go. He confirmed that we had a lovely family room overlooking the water and...

 Report
Helpful?
Thank Rams_fan_11
CrownePlazaLiverpool, Guest Relations Manager at Crowne Plaza Liverpool City Centre, responded to this review

Dear Rams_Fan_11, Thank you very much for taking the time to share your excellent 5 star review. Thank you for choosing our hotel to celebrate your birthday, we hope it was splendid. We are very pleased you had a brilliant stay with us, very happy you enjoyed your room with a view overlooking the waterfront. Extremely sorry you had an...

538 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (376)
Viewed
Hotel & Grounds (58)
Viewed
Dining (8)
Viewed
Bathroom (13)
Viewed
Room/Suite (58)
Viewed
View from Room (43)
Viewed
Pool/Beach Area (3)
Viewed
Family/Play Areas (1)
Viewed
Other (192)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (90)
Viewed
Dining (17)
Viewed
Standard Double Room (44)
Viewed
The Hotel (29)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (72)
Viewed
Hotel & Grounds (9)
Viewed
Room/Suite (24)
Viewed
Pool/Beach Area (1)
Viewed
Dining (19)
Viewed
Other (19)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Liverpool hotels
Central Liverpool
Radisson Blu Hotel, Liverpool
Hotel Indigo Liverpool
#12 of 99 in Liverpool
2,246 reviews
Show Prices
Show Prices
Show Prices
Malmaison Liverpool
#32 of 99 in Liverpool
2,564 reviews
Jurys Inn Liverpool
#19 of 99 in Liverpool
1,188 reviews
Central Liverpool
DoubleTree by Hilton Hotel Liverpool
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
No photo provided
Plaza Brasserie
Cuisines: French
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Crowne Plaza Hotel Liverpool is located in the heart of this vibrant city with fantastic views of the river and the iconic Royal Liver building. You will find comfort and luxury at one of the most central and desirable locations in Liverpool.The Crowne Plaza Hotel is near Anfield, home of Liverpool FC, The Beatles Museum, Liverpool 1 and a 10 minute riverside walk from the Echo Arena and BT Convention Centre. Enjoy modern dining in The Plaza Brasserie or your favorite drink in 'The Lounge', our bright and airy atrium is ideal for relaxing or informal meetings with wireless internet access. From the best breakfast in town , to feasting on fabulous food in the evening, our team look forward to welcoming you.Our spacious air conditioned bedrooms most with river views and free internet access, provide you with outstanding comfort. Why not treat yourself to the benefits of a Club room. Eygtian cotton linen on a king sized bed, stunning river views, and exclusive membership to our club lounge, provide you with guaranteed luxury.Our unique meeting and event facilities accommodate up to 500 people and with the convenience of our own secure and well lit on site car park.We can help you put fun in your day in our Leisure club enjoy a swim in our large pool, the bubbles of the spa, or energise in our fully equipped gymnasium. ... more   less 

Additional Information about Crowne Plaza Liverpool City Centre

Address: St. Nicholas Place | Princes Dock, Pier Head, Liverpool L3 1QW, England
Region: United Kingdom > England > Merseyside > Liverpool
Price Range: $137 - $460 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Liverpool City Centre 4*
Number of rooms: 159
Reservation Options:
TripAdvisor is proud to partner with Booking.com, IHG and Hotels.com so you can book your Crowne Plaza Liverpool City Centre reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Liverpool Hotel Liverpool
Liverpool Crowne Plaza
Hotel Style:
#5 Spa Hotel in Liverpool
#11 Business Hotel in Liverpool
#13 Luxury Hotel in Liverpool
#14 Romantic Hotel in Liverpool
#18 Family Hotel in Liverpool
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Liverpool City Centre staff and other travellers.
28 questions
Ask a question
Newcastle and Gateshead, United Kingdom
7 months ago
Newcastle and Gateshead, United Kingdom
7 months ago
Chester, United Kingdom
4 months ago

See all questions (28)

Questions? Get answers from Crowne Plaza Liverpool City Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Dock view very pleasant.”
 of 5 bubbles juner95, 20 Feb 2017 | Read review
“We had a room facing the waterfront at the back, on the 3rd floor. It was excellent.”
 of 5 bubbles marianjones, 19 Feb 2017 | Read review
“Even the street view rooms are very quiet. (But the windows do not open.)”
 of 5 bubbles DVG59, 19 Feb 2017 | Read review
“Pay the extra for a room overlooking the water”
 of 5 bubbles Rams_fan_11, 17 Feb 2017 | Read review
“Room 320 is a waterfront room”
 of 5 bubbles sue187048, 16 Feb 2017 | Read review
5 of 5