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I cannot put into words how incredible their customer service is. If you are not happy with something, just let them know and they will fix it. I'm a bit of an awkward customer (!) yet they still listened and acted on all my requests....More
Our stay was only for one night, but it was a super experience.
From the moment of arrival and checking in, everything was so smooth and hassle free with a touch of the Liverpool sense of humour. We have nothing against any race or nationality,...More
1 Thank lovetrav_9
Response from CrownePlazaLiverpool, Guest Relations Manager at Crowne Plaza Liverpool City CentreResponded 16 December 2017
Thank you very much for taking the time to share your fantastic 5 star review with us.
We are so pleased you had an excellent time at the hotel. Enjoyed our bedroom, breakfast, health club spa and service of staff.
We look forward...More
The hotel is very nice very clean and has good standard rooms.
The staff are friendly too. The hotel has a swimming pool which is again very nice ..
All good got it at a good price from booking.com
Could do with more milks in...More
Nice room and clean. Access to a good pool & spa. Didn’t eat in the hotel but looked good.
Right next to the liver building, easy location for walking to the shops, bars and docks.
Will stay here again.
First time in Liverpool. Were greeted by a fantastic reception. Thorough and helpful, very professional. Our room was fantastic, we were spoilt to a king size executive with separate seating area. We had great views over the Mersey. Bathroom was large and well appointed. Service...More