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Crowne Plaza Liverpool City Centre, an IHG hotel

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St. Nicholas Place Princes Dock, Pier Head, Liverpool L3 1QW England
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (761)
Room & Suite (152)
Dining (64)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Crowne Plaza Liverpool City Centre, an IHG hotel
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#27 of 113 hotels in Liverpool
Location
Cleanliness
Service
Value
Travellers' Choice
Crowne Plaza Liverpool is located in the heart of this vibrant city with fantastic views of the river and the iconic Royal Liver building. One of the most central and desirable locations in Liverpool. The Crowne Plaza Hotel is near Liverpool 1 shopping and entertainment complex and a 10 minute riverside walk from the M&S Bank Arena, Exhibition Centre Liverpool and ACC Liverpool. Anfield home to Liverpool Football Club is 20 minutes away. Enjoy modern dining in 'The Restaurant' or a cocktail in 'The Lounge', from the best breakfast in town to feasting on fabulous food in the evening, our team look forward to welcoming you. Our spacious air conditioned bedrooms most with river views and complimentary high speed internet access, provide you with outstanding comfort. Our unique meeting and event facilities accommodate up to 500 people and with the convenience of our own secure and well lit on site car park. We can help you put fun in your day in our Leisure club enjoy a swim in our large pool, the bubbles of the spa, or energise in our fully equipped gymnasium.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Kids stay free
Kids pool
Paid private parking on-site
Car park
Wifi
Hot bath
Indoor pool
Heated pool
Yoga classes
Fitness / spa changing rooms
Fitness classes
Personal trainer
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Kid-friendly buffet
Kids' meals
Special diet menus
Highchairs available
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Manicure
Massage
Neck massage
Pedicure
Salon
Solarium
Steam room
Waxing services
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Shoeshine
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Cable / satellite TV
Bath / shower
Room service
Safe
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
River View
Marina View
Languages Spoken
English, French, Spanish, German and 1 more
3182Reviews74Q+A100Room tips
Traveller rating
  • 1,615
  • 1,053
  • 335
  • 108
  • 71
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Popular mentions
Nick D wrote a review 7 Jan
9 contributions4 helpful votes
A very big thank-you to Crowne Plaza for donating 1 nights bed and breakfast to the charity Incubabies (for life threatened premature babies). I was lucky enough to win this prize at a charity event raffle. It is a wonderful place to stay and being very close to many Liverpool attractions was a bonus. Thanks to the lovely friendly staff that put the icing on the cake that made our short but very enjoyable visit so sweet
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Date of stay: January 2022Trip type: Travelled as a couple
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Parkrunner71 wrote a review 2 Jan
221 contributions61 helpful votes
We were due to attend a concert at the nearby Arena, so decided to make a night of it with a stay at the Crowne Plaza. The hotel's location and on-site parking mean that it is easy to get to and convenient for guests and any luggage they bring. The reception was busy on arrival, but staff were pleasant and efficient so kept everything and everyone moving. Guest rooms are a decent size and whilst we had been informed by reception that our room had been upgraded I wasn't sure what the difference between rooms was. Nonetheless the room was comfortable and ensured a good night sleep later. Before that was our trip to the Albert Dock and Arena, both of which are within safe walking distance. On returning after the concert we enjoyed a drink in the bar, but were a little disappointed that there were no bar snacks/nibbles to go with the drinks. Apparently this is due to Covid, which means that they aren't able to serve/sell snacks even in packets. Breakfast the following morning was good, using a typical buffet format, and we were glad that we had heeded the advice at check-in and booked an earlier time slot as the restaurant got really busy from 9.00am onwards. We have stayed here before for similar events and would happily do so again the next time we are in Liverpool.
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Date of stay: October 2021Trip type: Travelled as a couple
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Leah wrote a review 2 Jan
5 contributions
Slept really well, room was a little hot but nothing that prevented a good sleep. Staff were beyond helpful reception and staff on the door couldn’t have been more helpful, very chatty. The breakfast was lovely the staff were also amazing. Lovely stay.
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Date of stay: January 2022Trip type: Travelled solo
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Marcus P wrote a review Dec 2021
Kingswinford, United Kingdom20 contributions6 helpful votes
My wife and I made a last minute decision to visit Liverpool between Christmas and New Year. I am an IHG member and looked at availability and chose the hotel without having prior experience. We were very pleasantly surprised by the location, which is awesome for a visit to the amazing city of Liverpool. It has very good parking facilities and an EV charging point albeit guests have to pay a steep parking fee. However considering that pretty much everywhere in Liverpool has expensive parking it is not that unreasonable. We stayed on a high floor with river view and room was clean, comfortable with nice touches such as tea, coffee facilities, good TV range of channels. We ate breakfast which was of a good standard and buffet style but did not use the restaurant. We did drink in the bar and prices were reasonable. The leisure facilities were OK, but gym equipment was a bit tired compared to other CP I have stayed in and thus is the only reason for a 4 star rating. One real stand out point was the young receptionist Kelsey who offered a really positive welcome to the hotel, and during the stay was extremely helpful, always smiling and always willing to help. She is a real asset to the hotel and IHG. Would recommend this hotel to anyone considering a stay in Liverpool
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Date of stay: December 2021Trip type: Travelled as a couple
Room Tip: Consider whether you need to use a car and get a train as hotel is so close to the docks and...
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1 Helpful vote
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MTMHampshire wrote a review Dec 2021
376 contributions193 helpful votes
We stayed here specifically because it had a good sized swimming pool but it was a lot more expensive than other hotels. The pool was nice and we used it every day. The only thing I would say is the tiles around it are very slippy (also in changing rooms) so advisable to take pool side shoes. The ladies changing rooms are odd - they have squeezed in too many shower cubicles which means there is barely room to open the doors (which open in) and get in and out of the cubicles. It is the tightest squeeze I have ever experienced. The rest of the hotel was fine. Rooms pretty average. Location good.
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Date of stay: December 2021Trip type: Travelled as a couple
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Response from IHG Service, Owner at Crowne Plaza Liverpool City Centre, an IHG hotel
Responded 1 week ago
Hi MTMHampshire, Thank you for taking the time to review your stay with us. While most parts of your stay went well, I'm sorry to hear about the challenges encountered due to the slippery tiles in the pool area and the ladies' changing rooms. We appreciate you bringing this up to our attention. I shared your review with our hotel management. I'm confident that all you've highlighted will look into, so we can better serve you in the future. We appreciate you choosing us for your accommodation needs. We look forward to hosting your stay again! Stay safe, Jomar M. Case Manager IHGService
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PRICE RANGE
US$109 - US$305 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crowne plaza liverpool hotel liverpool, liverpool crowne plaza
LOCATION
United KingdomEnglandMerseysideLiverpoolCentral Liverpool
NUMBER OF ROOMS
159
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Frequently Asked Questions about Crowne Plaza Liverpool City Centre, an IHG hotel
Which popular attractions are close to Crowne Plaza Liverpool City Centre, an IHG hotel?
Nearby attractions include The VRVE - Liverpool (0.3 km), Clue Finders (0.4 km), and Global City Experience (0.3 km).
What are some of the property amenities at Crowne Plaza Liverpool City Centre, an IHG hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Crowne Plaza Liverpool City Centre, an IHG hotel?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Crowne Plaza Liverpool City Centre, an IHG hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Crowne Plaza Liverpool City Centre, an IHG hotel?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Crowne Plaza Liverpool City Centre, an IHG hotel?
Conveniently located restaurants include A Small Fish In A Big Pond, Lucy in the Sky Liverpool, and Rudy's Neapolitan Pizza - Castle Street.
Are there opportunities to exercise at Crowne Plaza Liverpool City Centre, an IHG hotel?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Crowne Plaza Liverpool City Centre, an IHG hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Crowne Plaza Liverpool City Centre, an IHG hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Crowne Plaza Liverpool City Centre, an IHG hotel?
The staff speaks multiple languages, including English, Spanish, French, German, and Polish.