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What a beautiful hotel. We were attending a family wedding and we all decided to book rooms. We were all extremely happy with our rooms and the excellent service. The day flowed beautifully. The staff where very kind and attentive. The food was first class...More
We stayed here last week for part of my husband's birthday. The hotel was OK.. clean, friendly and the room was nice enough.
There were a few little things however that sadly mean I wouldn't stay again.
I'd arranged for some beers on ice to...More
Response from IHGService, Guest Relations Manager at Crowne Plaza Liverpool City CentreResponded 2 September 2016
Thank you for posting a candid feedback from your recent stay with us. It is great to know that you were able to appreciate the cleanliness of our hotel and the condition of our rooms as well as the friendliness of our staff....More
Just back from a fantastic break at the crowne plaza in Liverpool. The staff in the hotel were lovely especially Luke and Mohammad who couldn't have done enough to help they were brilliant and so was the rest of the staff. The hotel is in...More
We went last week for a night on our own . We chose this hotel because it has its own car park and swimming pool and spa.The staff were extremely courteous and couldn't do enough for us. We used the pool, steam room and sauna...More
Don't do it Booking over phone when we arrived we were not down and only that I'd saved it on my phone and had to demand to see manager before we able to take tea .
Tea was served in mugs no saucers and wooden...More
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Response from IHGService, Guest Relations Manager at Crowne Plaza Liverpool City CentreResponded 28 August 2016
Thank you for taking the time to review our property and for choosing to stay with us. I’m very disappointed to hear about your experience on your recent stay due to the level of service received from the staff and the tea service...More