We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Crowne Plaza Liverpool City Centre

Show Prices
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Crowne Plaza  Liverpool City Centre
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

2,171 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Crowne Plaza Liverpool City Centre
See the most recent reviews
Showing 2,113: English reviews
Camberley, United Kingdom
Reviewed 26 May 2015

Returning to Liverpool after many years was a very pleasant surprise because the city has done a wonderful job with the rebuilding of the waterfront.This hotel was virtually on the waterfront and our (high) room gave good views over the river.Restaurant service was very good but some of the staff got confused when we stated that we were on a...

 Report
Helpful?
1Thank cristerly
CrownePlazaLiverpool, Guest Relations Manager at Crowne Plaza Liverpool City Centre, responded to this review

Dear returning guest, Thank you very much for taking the time to post on your recent stay here with us from your return visit with us. We thank you very much for your feedback which we will take on board I am sorry for the confusion regarding dinner and the bed and breakfast rate. I am glad to see all...

Reviewed 26 May 2015 via mobile

Excellent stay stayed twice at this hotel both times it has been excellent and reasonable prices each time staff are excellent and always happy to help and well informed so no waiting around for untrained staff breakfast is excellent and to top it off the weather was excellent thanks guys

 Report
Helpful?
Thank David P
CrownePlazaLiverpool, Guest Relations Manager at Crowne Plaza Liverpool City Centre, responded to this review

Dear guest, Thank you very much for taking the time to post on your excellent review I am delighted to read how much you enjoyed the stay and the staff during your stay. We truly hope we will have the opportunity to serve you again in the near future. Kindest Regards, Kayleigh Judge Guest Relations Manager

Leicester
Reviewed 25 May 2015

The Plaza left a sign in the bathroom which proclaimed 'It's the little things'. Unfortunately this drew my attention to all the little things that took of the shine and stopped me giving 5 stars. The badly screwed up windows which permitted no fresh air. The blistered table top in the room and the peeling paint in the bathroom. These...

 Report
Helpful?
Thank John-the-Phone
CrownePlazaLiverpool, Guest Relations Manager at Crowne Plaza Liverpool City Centre, responded to this review

Dear guest, Thank you very much for taking the time to post on your review from your recent stay here with us. Your feedback is vital to us at the hotel and we truly do believe it is the little things that matter and your feedback is vital to us in order to improve our products and services for the...

Nairobi, Kenya
Reviewed 24 May 2015 via mobile

This hotel has the best customer service by a mile. Receptionists, Waiters, Maida and Gym assistants all very friendly. They serve Starbucks coffee and good food at the bar, if you're looking for something more the menu in the main restaurant never fails to amaze and changes frequently. The rooms are kind of small though but suites are very spacious....

 Report
Helpful?
Thank samsonmesa
CrownePlazaLiverpool, Guest Relations Manager at Crowne Plaza Liverpool City Centre, responded to this review

Dear guest, We truly thank you very much for taking the time to post on your comments and feedback from your stay. I am delighted to read how much you enjoyed the stay here with us, we cannot wait to be able to welcome you back in the near future. Best Wishes, Kayleigh Judge Guest Relations Manager

Llandudno, United Kingdom
Reviewed 23 May 2015

Good Hotel, excellent location, and great staff. Took my mum to Liverpool for her 85th birthday, and stayed at the Crown because of location to Albert Docks. Easy to reach city centre too, and staff very helpful. Also, they left a small cake in my mums room for her birthday, lovely little touch that made her very happy. Staff cleaning...

 Report
Helpful?
Thank srobbouk2013
CrownePlazaLiverpool, Guest Relations Manager at Crowne Plaza Liverpool City Centre, responded to this review

Dear guest, Thank you very much for taking the time to post on your great 5 star review from your stay here with us for your mums special birthday. I am delighted to read how much she enjoyed the stay and how our staff impacted on this. We hope we will have the opportunity to be able to welcome you...

Milton Keynes, United Kingdom
Reviewed 23 May 2015

Great hotel, great location in Princes Dock and close to many restaurants and the city centre. Good for car parking. The staff are all excellent, the rooms spotless and a great bar area to chill out. Would not hesitate in staying here again

 Report
Helpful?
Thank alanp343
CrownePlazaLiverpool, Guest Relations Manager at Crowne Plaza Liverpool City Centre, responded to this review

Dear guest, Thank you very much for taking the time to post on your fantastic review regarding your recent stay here with us. Your comments on the staff and hotel are excellent and we hope we would have the opportunity to be able to welcome you back in the near future. Kindest Regards, Kayleigh Judge Guest Relations Manager

italy
Reviewed 22 May 2015

No problems at all with this hotel .Breakfast was plentiful ,location great ,staff very helpful.front of house staff were very polite and helpful advising us on good places to have lunch and where all the attractions were. The city tour bus stopped just outside the hotel which was very useful.

 Report
Helpful?
Thank manchestergirlsItaly
CrownePlazaLiverpool, Guest Relations Manager at Crowne Plaza Liverpool City Centre, responded to this review

Dear guest, Thank you very much for taking the time to post on your great 5 star review from your recent stay here with us. I am so glad to hear you enjoyed the hotel, staff and facilities. Making use of our wonderful prime location for all major attractions and city bus tours. We would love to be able to...

Bournemouth, United Kingdom
Reviewed 22 May 2015 via mobile

Smashing room, courteous and helpful employees, great location for city break, easy to find and park. Lovely fresh breakfast, lots of choice and nice touches in room (comp chocs, water and lavender pillow sleepy spray). Leisure club ok, changing rooms need a facelift and spa was cool but pool nice, steam room hot and was a good additional facility to...

 Report
Helpful?
Thank Bettyfeedback
CrownePlazaLiverpool, Guest Relations Manager at Crowne Plaza Liverpool City Centre, responded to this review

Dear guest, Thank you very much for posting such a positive review from your recent stay here with us at the hotel. I am delighted you enjoyed your room and found our staff helpful which is great to hear, your comments and feedback are important to us and we will certainly take them on board. We truly look forward to...

Fowey
Reviewed 21 May 2015

We stayed as a group for four nights. Nice hotel, friendly staff, clean rooms, nice toiletries. Breakfast was great, lots of choice and freshly cooked. BUT the evening meal in the Brasserie Restaurant was pretty bad. We pre ordered each night but we never all got served together, meals were missed and people had to wait watching others eat. Gluten...

 Report
Helpful?
Thank GMproductions
CrownePlazaLiverpool, Guest Relations Manager at Crowne Plaza Liverpool City Centre, responded to this review

Dear guest, Thank you very much for taking the time to post on your feedback from your recent stay with us at the hotel. I am glad to see you found your stay nice and comfortable and the rooms clean. However please accept my sincere apologies for the shortfall in your evening meal, your comments are important to us and...

Reviewed 20 May 2015 via mobile

I stayed here for a course on two occasions in April. The hotel was very modern. Food tasted great. Bar was a little expensive but in line with all places along the docks. Rooms were spacious and very clean. Got lavender spay for pillows, chocolates and water in the rooms as well as complimentary tea and coffee. Bathrooms look a...

 Report
Helpful?
Thank 123bags123
CrownePlazaLiverpool, Guest Relations Manager at Crowne Plaza Liverpool City Centre, responded to this review

Dear guest, Thank you very much for taking the time to post on your review from your stay with us in the April. Your feedback is very much appreciated and I am glad to see you enjoyed all our facilities and extra items in the room for your added comfort, including chocolates, sleep spray, complimentary water and tea and coffee...

544 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (382)
Viewed
View from Room (46)
Viewed
Hotel & Grounds (58)
Viewed
Dining (8)
Viewed
Bathroom (13)
Viewed
Room/Suite (58)
Viewed
Pool/Beach Area (3)
Viewed
Family/Play Areas (1)
Viewed
Other (195)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (90)
Viewed
Dining (17)
Viewed
Standard Double Room (44)
Viewed
The Hotel (29)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (72)
Viewed
Hotel & Grounds (9)
Viewed
Dining (19)
Viewed
Room/Suite (24)
Viewed
Pool/Beach Area (1)
Viewed
Other (19)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Liverpool hotels
Central Liverpool
Radisson Blu Hotel, Liverpool
Jurys Inn Liverpool
#20 of 99 in Liverpool
1,272 reviews
Show Prices
Show Prices
Show Prices
Hotel Indigo Liverpool
#13 of 99 in Liverpool
2,273 reviews
Malmaison Liverpool
#32 of 99 in Liverpool
2,590 reviews
Central Liverpool
DoubleTree by Hilton Hotel Liverpool
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
No photo provided
Plaza Brasserie
Cuisines: French
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Crowne Plaza Hotel Liverpool is located in the heart of this vibrant city with fantastic views of the river and the iconic Royal Liver building. You will find comfort and luxury at one of the most central and desirable locations in Liverpool.The Crowne Plaza Hotel is near Anfield, home of Liverpool FC, The Beatles Museum, Liverpool 1 and a 10 minute riverside walk from the Echo Arena and BT Convention Centre. Enjoy modern dining in The Plaza Brasserie or your favorite drink in 'The Lounge', our bright and airy atrium is ideal for relaxing or informal meetings with wireless internet access. From the best breakfast in town , to feasting on fabulous food in the evening, our team look forward to welcoming you.Our spacious air conditioned bedrooms most with river views and free internet access, provide you with outstanding comfort. Why not treat yourself to the benefits of a Club room. Eygtian cotton linen on a king sized bed, stunning river views, and exclusive membership to our club lounge, provide you with guaranteed luxury.Our unique meeting and event facilities accommodate up to 500 people and with the convenience of our own secure and well lit on site car park.We can help you put fun in your day in our Leisure club enjoy a swim in our large pool, the bubbles of the spa, or energise in our fully equipped gymnasium. ... more   less 

Additional Information about Crowne Plaza Liverpool City Centre

Address: St. Nicholas Place | Princes Dock, Pier Head, Liverpool L3 1QW, England
Region: United Kingdom > England > Merseyside > Liverpool
Price Range: $140 - $451 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Liverpool City Centre 4*
Number of rooms: 159
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com and IHG so you can book your Crowne Plaza Liverpool City Centre reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Liverpool Hotel Liverpool
Liverpool Crowne Plaza
Hotel Style:
#5 Spa Hotel in Liverpool
#7 Luxury Hotel in Liverpool
#11 Business Hotel in Liverpool
#14 Romantic Hotel in Liverpool
#18 Family Hotel in Liverpool
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Liverpool City Centre staff and other travellers.
30 questions
Ask a question
Bolton
18 days ago
Newcastle and Gateshead, United Kingdom
8 months ago
Newcastle and Gateshead, United Kingdom
8 months ago
Chester, United Kingdom

See all questions (30)

Questions? Get answers from Crowne Plaza Liverpool City Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on the 3 rd floor over looking mersey good room ( 309)”
  • Viewing from room
 of 5 bubbles Kenyon1360, 26 Mar 2017 | Read review
“Go deluxe if possible for the dock views”
 of 5 bubbles aliandjohncumbria, 16 Mar 2017 | Read review
“Second floor with view of the dock.”
 of 5 bubbles elvw, 9 Mar 2017 | Read review
“Use the pool to relax”
 of 5 bubbles RKHKent, 8 Mar 2017 | Read review
“Dock view very pleasant.”
 of 5 bubbles juner95, 20 Feb 2017 | Read review
5 of 5