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Holiday Inn Liverpool City Centre

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Holiday Inn Liverpool City Centre
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1,232 Reviews from our TripAdvisor Community

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Showing 1,150: English reviews
Reviewed 1 February 2015

Booked hotel a month ago, we selected room for 4 people on booking.com it took us to a twin room with 2 double beds in for the price of £214 for 1 night! Check the email the night before we go to only realise that it only is max 2 people aloud in the room. Which to me is stupid...

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Helpful?
Thank AbigailMcmilan
JonathanKing, General Manager at Holiday Inn Liverpool City Centre, responded to this review

Dear Abigail Thank you for your review. Whilst I am concerned that your time in Liverpool was tarnished by our hotel policy not to sell accommodation to more that 2 adults per room, it is a policy that is supported on all communication through our own and third party web sites. Hence your communication from booking.com advising you as such....

Cramlington, United Kingdom
Reviewed 31 January 2015

I stayed at the Holiday inn at Liverpool during the week, the hotel is ideal as it is opposite Lime st station, handy for the shops. I received a warm welcome, the hotel entrance is very clean. My room was on the 5th floor and the room was very clean and look liked it has just been refurbished. The bed...

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Thank stephen c
JonathanKing, General Manager at Holiday Inn Liverpool City Centre, responded to this review

Dear Stephen Thank you for your very kind review following your recent stay with us in Liverpool City Centre; it is most appreciated. We are so pleased to learn that you experienced a high standard of service and cleanliness during your visit, that complimented our central location. We hope to have the opportunity to welcome you on many future occasions,...

Newcastle upon Tyne, United Kingdom
Reviewed 28 January 2015

For a very "medium" range price, I got a big room and extra large king size bed, flat screen TV and controllable heating. I arrived late in from London, so the location, just across from lime street station is perfect. Room service was great and came in 15 minutes. All staff and particularly those on reception were warm, welcoming and...

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Helpful?
1Thank JoC22
JonathanKing, General Manager at Holiday Inn Liverpool City Centre, responded to this review

Dear 'JoC22' Thank you for taking the time to provide your complimenting review following your stay with us in Liverpool City Centre. Naturally, we are very pleased to learn that you found us good value and that we provided you with a high standard of service throughout your visit. In particular, thank you for the positive feedback on the greeting...

Reviewed 27 January 2015

Hotel was fine - clean and centrally located. a little devoid of character but it was a holiday Inn after all - the issue I had was that I was forced to pay an extra 20 pounds per room because I'd booked through Get a Room to get a twin room. Never came across this kind of treatment before.

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Helpful?
1Thank Brian G
JonathanKing, General Manager at Holiday Inn Liverpool City Centre, responded to this review

Dear Brian Thank you for your feedback following your stay with in Liverpool City Centre last October. We certainly appreciate your positive comments on our location & standards of cleanliness. However, we are saddened to review such a poor scoring review based on your experience booking through a third party website. May I encourage you to book directly with any...

Reviewed 25 January 2015

We stayed here on the 22/01/2015 for 1 night as my wife had a hospital appointment at the liverpool royal hospital.We found the hotel was in a very central position right opposite Lime Street Station.Our room was very clean and had everything that you needed.The television had some sky sports channels on which was a bonus.The breakfast was realy nice...

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1Thank STUART F
JonathanKing, General Manager at Holiday Inn Liverpool City Centre, responded to this review

Dear Stuart Thank you for taking the time and trouble to place your complimenting review following your recent stay in Liverpool City Centre. Naturally, we are very pleased to learn that you encountered a high standard of service throughout your visit and we look forward to having the opportunity to welcome you back to our great City in the very...

Farnham, England, United Kingdom
Reviewed 25 January 2015

Stayed twice in January on business. The first time they were refurbishing the reception area, the second other parts of the public areas. The welcome is consistently friendly and efficient. The rooms are good but definitely worth upgrading if you can. The bar area was probably the most characterless one I have ever been in, but hopefully the refurbishments will...

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Helpful?
1Thank CM_Farnham
JonathanKing, General Manager at Holiday Inn Liverpool City Centre, responded to this review

Dear CM Thank you for taking the time and trouble to provide your review following your stays with us in January. It is most appreciated. Naturally, we are pleased to learn that you received a friendly and efficient service from our team and we look forward to showing you our full refurbishment when completed after 13th February. We hope you...

King's Lynn, United Kingdom
Reviewed 25 January 2015

recently stayed here with my son for a football match and were immediately made to feel welcome by the check in staff (older local gentleman didn't catch his name) who gave us excellent advice and put us on the top floor to give us a view. The hotel itself is really nice it is being renovated so when finished should...

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2Thank Samandcathy
stourbridge
Reviewed 24 January 2015

This hotel opposite side of road from Lime street station and centre few minutes walk, 10 mins walk to Cavern club and 15 mins walk to Albert docks. Returning for New Year . Rooms recently refurbished to great standard and work being carried out at present to restaurant but not affecting your stay.

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1Thank gilldstourbridge
Glasgow, Scotland, United Kingdom
Reviewed 24 January 2015

After a really difficult train journey from Glasgow to Liverpool I stepped outside the trin station and directly across the street was my hotel. Ut was late when I arrived and the receptionst was really helpful and made sue I had everything I needed. The room was a good size and very clean and he breakfast was every bit as...

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1Thank Martin C
Reviewed 24 January 2015 via mobile

Went for one night .Football game. Got the room earlier that stated .room was clean big and the shower was great. The bed was comfortable. Breakfast was very good .even though the coffee was Bad. Very close to the train station and main bus terminal. So visiting sites was easy. Probably come back.

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1Thank moshep01

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Holiday Inn Liverpool City Centre is located in the heart of city, directly opposite Liverpool Lime Street train station and 8 miles from Liverpool John Lennon Airport. The hotel has excellent access to both premier football teams, Liverpool FC at Anfield and Everton FC at Goodison and to Aintree, home of The Grand National. There is no better base from which to explore the numerous theatres, bars and restaurants within this vibrant city. All 139 guest bedrooms are fully air-conditioned, have High Speed Internet access and views of the city and its fabulous architecture. The public areas provide free Wi-Fi. The hotel hosts both business and social gatherings with 7 flexible function rooms that can accommodate up to 400 delegates. The Arena & Convention Centre Liverpool is just over 1 mile from the hotel and is easily walkable, as is the fabulous Liverpool ONE, the newly opened shopping quarter. For guests looking to relax after a busy day, the Holiday Inn Liverpool City Centre offers a selection of menu options in the Lime Lounge Restaurant & Bar with fabulous views over St George s Hall and Plateau. As an added bonus all Kids Stay & Eat Free with their parents. Discounted pay car parking is available to our guests at the adjacent Euro Car Park. ... more   less 

Additional Information about Holiday Inn Liverpool City Centre

Address: St. Johns Precinct, Liverpool L1 1NQ, England
Region: United Kingdom > England > Merseyside > Liverpool > Central Liverpool
Price Range: $114 - $322 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Liverpool City Centre 3*
Number of rooms: 139
Reservation Options:
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Also Known As:
Holiday Inn Liverpool City Centre Hotel Liverpool
Liverpool Holiday Inn
Hotel Style:
#15 Family Hotel in Liverpool
#24 Romantic Hotel in Liverpool
#28 Business Hotel in Liverpool
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Liverpool City Centre staff and other travellers.
18 questions
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New York City, New York
over a year ago
Northampton, United Kingdom
13 days ago

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Questions? Get answers from Holiday Inn Liverpool City Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Across from Lime Street station so easily to get the train”
 of 5 bubbles johN1000ZJ, 20 Feb 2017 | Read review
“Higher floor rooms”
 of 5 bubbles cymrobangor, 20 Feb 2017 | Read review
“High floor - you can see the city”
 of 5 bubbles CheekyLondon, 5 Feb 2017 | Read review
“Higher rooms may have a better view over the city.”
 of 5 bubbles michaelb1950, 31 Jan 2017 | Read review
“On windy days request lower floor but for a view and a calm day choose top floor.”
 of 5 bubbles Z93YMdaveh, 29 Jan 2017 | Read review
5 of 5