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Mercure Liverpool Atlantic Tower Hotel

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Mercure Liverpool Atlantic Tower Hotel
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1,964 Reviews from our TripAdvisor Community

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Showing 1,882: English reviews
Tamworth, United Kingdom
Reviewed 21 September 2015

We did enjoy our stay at the Atlantic Tower for a wedding in September 2015. However we found that the rooms (708) were extremely dated and very small. Definitely not worth the price paid. Luckily, I was able to get ready for the wedding in the Bridal suite on the 12th floor, otherwise I don't know how we would have...

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Helpful?
Thank jabunniii
Nikki P, Guest Relations Manager at Mercure Liverpool Atlantic Tower Hotel, responded to this review

Dear jabunniii, Thank you for taking the time to share your opinion following your recent stay. I am pleased you enjoyed the day but concerned that there were some aspects were we failed to meet your expectations. Our suites and premier rooms are larger so may have been more suited to your needs. I am sorry for the delays on...

Liverpool, United Kingdom
Reviewed 21 September 2015

We stayed at the Atlantic Tower because we were attending a wedding nearby. We arrived at the hotel early (about 11am) and we were served by a very helpful member of staff who checked and found an available room for us that we could check into early. We were really impressed as we'd only expected to leave our case with...

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2Thank Nic-Ant
Nikki P, Guest Relations Manager at Mercure Liverpool Atlantic Tower Hotel, responded to this review

Dear Nic-Ant Thank you for the review on tripadvisor. It’s great to hear that reception were able to get you checked in early, they do try whenever possible. I am pleased you found your room comfortable and you liked the fabulous views. Some guests do find the church bells irritating but it is unusual for them to sound hourly in...

Reviewed 21 September 2015 via mobile

We stayed here as a couple for my birthday weekend, we had an amazing stay, our room had a beautiful view of the liver building. The beds were very comfy. The hotel itself was spotless and decorated very nicely. You felt very welcome there and the staff were extremely helpful and friendly! Hotel is in a perfect location just a...

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3Thank Abbeylouie
Nikki P, Guest Relations Manager at Mercure Liverpool Atlantic Tower Hotel, responded to this review

Dear Abbeylouie, Thank you so much for the 5* review on tripadvisor. I am delighted to read you had a wonderful stay at the Atlantic Tower Hotel and enjoyed your time in Liverpool. I do agree we are ideally placed near restaurants and shops and it’s easy to explore the city on foot. I am glad you felt the hotel...

cambridge uk
Reviewed 20 September 2015

stayed here and was so handy for easy walking to docks attractions ferries etc right next to Liver building.. breakfast served until 10am weekdays food self serve well cooked and plenty of variety..had our evening meal here in restaurant we had pork on colcannon mash ( veggies too hard for my taste but others liked them!) sticky toffee pud too...

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3Thank BrendaCambridgeUk
Nikki P, Guest Relations Manager at Mercure Liverpool Atlantic Tower Hotel, responded to this review

Dear BrendaCambridge, Thank you for the 5* on tripadvisor. I am so pleased you enjoyed our amazing views and felt the location was handy to get to all your destinations. It’s great to hear that the food and beverage team looked after you so well for both breakfast and dinner and that Brandy on the Terrace completed a stunning night....

Liverpool, United Kingdom
Reviewed 20 September 2015

I visited the hotel on the Beatles weekend. Everything about it was excellent. The staff went out of their way to help. The ambience of the place was superb. I mentioned that I was returning two weeks later, I was upgraded and given a bottle of wine and a birthday card. I have never been treated so well, thanks to...

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3Thank Joan G
Nikki P, Guest Relations Manager at Mercure Liverpool Atlantic Tower Hotel, responded to this review

Dear Joan G, Thank you very much for the 5* review on tripadvisor and the special mention. I am delighted you had an excellent stay whilst celebrating your birthday and the team contributed to some wonderful memories of your time in Liverpool. We hope to welcome you back again very soon. Best regards Nikki Palmer Relationship Manager

Kamloops, Canada
Reviewed 20 September 2015

Booked a suite as it was a special occasion. When we checked in the room wasn't very clean so complained and asked if there was another room available, the lady on the desk said there were no spare rooms and suggested that we should have checked in earlier and then they would have been able to have swapped us to...

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Helpful?
Thank bria86
Nikki P, Guest Relations Manager at Mercure Liverpool Atlantic Tower Hotel, responded to this review

Dear Bria86 Thank you for providing feedback on tripadvisor. I was most concerned to read your review as we usually pride ourselves on a spotlessly clean hotel and helpful and friendly service. I have tried to direct message you to obtain further information but you didn’t wish to pursue this further. This is frustrating as your comments do contradict a...

Sheffield, United Kingdom
Reviewed 18 September 2015

Stayed at the Atlantic hotel on a Deal from minute we checked in to checking out everything was good rooms clean modem with two very comfy beds on suite though small but fine with toiletries and lovely fresh white towels, breakfast was excellent with pleanty of choice even down to smoked salmon which was delishious, hotel is very central opposit...

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4Thank Holidaylady5
Nikki P, Guest Relations Manager at Mercure Liverpool Atlantic Tower Hotel, responded to this review

Dear Holidaylady5 Thank you for providing feedback on tripadvisor. I am so pleased you had a great stay and enjoyed the team’s hospitality, along with the central location of the hotel for ease of walking around Liverpool. The breakfast is very popular in the hotel and it’s great you enjoyed it too. I am delighted you would chooses to return...

Nottingham
Reviewed 17 September 2015

I have used this hotel on business a few times in recent months, most recently in late August. Always a friendly welcome, the restaurant serves good food and the hotel is situated with great views of the Mersey and the Liver Building. Nice clean rooms.

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5Thank JDTSandiacre
Nikki P, Guest Relations Manager at Mercure Liverpool Atlantic Tower Hotel, responded to this review

Dear JDTSandiacre Thank you for taking time to write a review on tripadvisor. I am delighted we have been your hotel of choice when visiting on business in Liverpool. I am so pleased you received a warm welcome from the team and liked the great views, clean rooms and good food. We really appreciate the recognition and we look forward...

Blackburn, United Kingdom
Reviewed 17 September 2015 via mobile

What a fantastic overnight stay we had. Staff were very friendly from arrival to leaving, the room was fabulous and the hotel handy for exploring Liverpool. Breakfast was delicious...thank you to all at hotel. The Vu terrace bar was a great place to have a drink and admire the view that the hotel offers! I highly recommend this hotel, slightly...

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4Thank Paul B
Nikki P, Guest Relations Manager at Mercure Liverpool Atlantic Tower Hotel, responded to this review

Dear Paul B Thank you so much for the review 5* review on tripadvisor. I am so pleased you had a fantastic stay and you were well look after by the team throughout your visit. We do believe we are competitively priced in the market, if you can be flexible on dates you can get some wonderful deals do call...

Colby, United Kingdom
Reviewed 17 September 2015

I've stayed here a couple of times recently and it is very good. The service is always friendly and efficient. The rooms I've stayed in have had great views and the beds have been comfy. Only a short walk to the city shops and restaurants. Breakfast is buffet style and acceptable - there's always a good selection of food. Have...

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5Thank Wendytiom
Nikki P, Guest Relations Manager at Mercure Liverpool Atlantic Tower Hotel, responded to this review

DearWenytiom Thank you so much for the review on tripadvisor. I am delighted that you choose to stay with us when visiting Liverpool I am pleased you had a great room and breakfast and were able to take advantage of our promotional rates. We are conveniently located for the abundance of shops and restaurants I hope we can welcome you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Business Centre with Internet Access
  • Banquet Room
Official Description (provided by the hotel)
Set on the banks of the River Mersey, The Mercure Atlantic Tower Hotel, is the ideal place to discover the great city of Liverpool. Overlooking the Royal Liver Building and the Dock Front - a UNESCO World Heritage Site - The Atlantic Tower Hotel is a welcoming, contemporary hotel in the heart of Liverpool, within walking distance to the Beatles Story museum, Tate Liverpool and many other attractions. ... more   less 

Additional Information about Mercure Liverpool Atlantic Tower Hotel

Address: Chapel Street, Liverpool L3 9RE, England (Formerly The Atlantic Tower Hotel)
Region: United Kingdom > England > Merseyside > Liverpool > Central Liverpool
Price Range: $83 - $350 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Liverpool Atlantic Tower Hotel 4*
Number of rooms: 225
Reservation Options:
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Also Known As:
Atlantic Tower, Liverpool Hotel Liverpool
Atlantic Hotel By Thistle Liverpool
Thistle Hotel Liverpool
Thistle Liverpool
Hotel Style:
#20 Romantic Hotel in Liverpool
#20 Luxury Hotel in Liverpool
#29 Business Hotel in Liverpool
#29 Family Hotel in Liverpool
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Liverpool Atlantic Tower Hotel staff and other travellers.
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Questions? Get answers from Mercure Liverpool Atlantic Tower Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The higher your bedroom the further you are from the traffic”
  • View from room 507 - 5th floor
 of 5 bubbles Cymrobach, 22 Feb 2017 | Read review
“Ask for a view of the docks.”
 of 5 bubbles CaronIan, 20 Feb 2017 | Read review
“Some rooms on higher floors offer very good views of The River Mersey waterfront.”
 of 5 bubbles witaka, 10 Feb 2017 | Read review
“Room 626 lovely view and spacious.”
 of 5 bubbles 952WROBERTS, 1 Feb 2017 | Read review
“Corner rooms either 06 or 07 at the back are largest.”
 of 5 bubbles CampbellR179, 1 Feb 2017 | Read review
5 of 5