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ibis Liverpool Centre Albert Dock - Liverpool One

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ibis Liverpool Centre Albert Dock - Liverpool One
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1,562 Reviews from our TripAdvisor Community

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There are newer reviews for ibis Liverpool Centre Albert Dock - Liverpool One
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Showing 1,379: English reviews
Welshpool, United Kingdom
Reviewed 7 March 2016

got there early was told room was ready which was nice was clean very good location just across from albert docks not far from shops just a short walk away we paid for a breakfast would not do that again not worth the money

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Helpful?
Thank doreen b
IbisLiverpool, Team Leader at ibis Liverpool Centre Albert Dock - Liverpool One, responded to this review

Dear Guest, Thank you for taking the time to share your experience. I'm glad you enjoyed your stay with us. I'm happy that you found our location at the Albert Dock suited your needs during your time in Liverpool and that you found our rooms clean and comfortable whilst you stayed with us. Regards, Stephen Maddison Team Leader

Staffordshire, England
Reviewed 7 March 2016

Our second time at Ibis in Liverpool and booked mainly for the price and location, of which, both are excellent, if you get a deal. First stay, I requested a view over the docks which was accommodated. Second stay I forgot to ask and we had a room overlooking a building site and delivery entrance, even though we must have...

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Helpful?
Thank henryandjr
IbisLiverpool, Team Leader at ibis Liverpool Centre Albert Dock - Liverpool One, responded to this review

Dear Guest, Thank you for taking the time to leave your comments. I'm happy our location at the Albert Dock suited your needs during you time in Liverpool. We do aim to meet any requests a guest has prior to arrival, in all other situations rooms are allocated on check-in. With regards to our rooms, all of our beds are...

Reviewed 7 March 2016 via mobile

This hotel was a wonderful place to stay! Me and one friend stayed there for two nights and had a double room with an en suit bathroom. All the staff were extremely friendly, the room was basic but was just what we needed for a short stay. It was very clean, tidy and close to all main points. Liverpool One...

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Helpful?
Thank Joanne A
IbisLiverpool, Team Leader at ibis Liverpool Centre Albert Dock - Liverpool One, responded to this review

Dear guest, Thank you for taking the time to share your experience and for leaving such kind comments. I'm happy that you found our location at the Albert Dock convenient for you needs during you time in Liverpool. We pride our selves on providing excellent customer service so the whole team will be happy to hear that they helped you...

Kent, United Kingdom
Reviewed 5 March 2016 via mobile

Very good hotel good location great food places . Lovely room. 2 mins from coach station. Very welcoming. Arrived late and still got all sorted. Clean warm . Will stay here again if I return to Liverpool.

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Helpful?
Thank Lisamartin2003
IbisLiverpool, Team Leader at ibis Liverpool Centre Albert Dock - Liverpool One, responded to this review

Dear Guest, Thank you for taking the time to leave such kind comments. I'm happy you found our location at the Albert Dock suited you needs during your time in Liverpool and you our rooms clean and comfortable. We hope to welcome you back soon! Regards, Stephen Maddison Team Leader

County Dublin, Ireland
Reviewed 5 March 2016

04/03/2016 We were a group of 16 of mixed ages over for a family wedding and we stayed here for one night during our weekend. I have to say all of the staff were excellent,very accommodating and helpful especially the two lads (sorry I didn't get their names) and Kelly who despite being on the night shift was bubbly, chatty...

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Helpful?
Thank Susan K
IbisLiverpool, Team leader at ibis Liverpool Centre Albert Dock - Liverpool One, responded to this review

Dear Guest, Thank you for taking the time to share your experience and for leaving such kind comments. We pride ourselves on providing excellent customer service and so the whole team will be pleased to hear that they helped you to better enjoy your time in Liverpool. I've passed your comments onto Kelly who has asked me to thank you...

Reviewed 4 March 2016 via mobile

Came over for a Liverpool game, before arrival I expected pretty basic accommodation facilities. On check in, we were met by a young lady called Marlene. I think she was French. She was a pleasure to deal with. Very professional and extremely good at her job, give this girl a raise! Hotel is trendy, quirky, and has a fantastic vibe...

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Helpful?
Thank mysteryguest08
IbisLiverpool, Team Leader at ibis Liverpool Centre Albert Dock - Liverpool One, responded to this review

Dear guest, Thank you for taking the time to share your experience and for leaving such kind comments. I'm happy that you enjoyed your stay with us and found the quirky design of our hotel to your liking! I've passed your comments onto Marlene who has asked me to thank you on her behalf. We hope to welcome you back...

Liverpool, United Kingdom
Reviewed 4 March 2016

Especially Kelly (Kells) is super professional, nice, friendly and supportive. Thank you hotel crew, I'm very pleased with your wonderful support. It made me feel at home. The crew gives the feeling to be at home. Great and relaxed stay.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank sandrsch
IbisLiverpool, Team Leader at ibis Liverpool Centre Albert Dock - Liverpool One, responded to this review

Dear Guest, Thank you for taking the time to leave such kind comments. I'm happy you enjoyed your time with us, and found your stay to be comfortable. I've passed your comments onto Kelly who has asked me to thank you on her behalf. We hope to welcome you back soon! Regards, Stephen Maddison Team Leader

Barbados
Reviewed 3 March 2016

Arrived and got a parking spot straight away. I was able to check in and get to my room before 12 o'clock. Spacious room and very clean. The bar was open until after midnight and the staff were very helpful.

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Helpful?
Thank JT1966
IbisLiverpool, Team Leader at ibis Liverpool Centre Albert Dock - Liverpool One, responded to this review

Dear Guest, Thank you for taking the time to leave your comments. I'm happy that you enjoyed your stay with us and that you found our rooms clean and comfortable. We hope to welcome you back soon. Regards, Stephen Maddison Team Leader

Reviewed 3 March 2016 via mobile

had a weekend stay in January here with my boyfriend. Rooms were very clean and staff were very accomodating, would highly recommend to friends and family who are after a reasonably priced hotel with top service.

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Helpful?
Thank Louise S
IbisLiverpool, Team Leader at ibis Liverpool Centre Albert Dock - Liverpool One, responded to this review

Dear Guest, Thank you for taking the time to share your experience. I'm happy that you found our rooms clean and comfortable during your stay and found our team accommodating during your time with us. We hope to welcome you back soon! Regards, Stephen Maddison Team Leader

Manchester
Reviewed 2 March 2016

Stayed there, room was nice, view was nice, all around a nice experience. Although the lady at the counter seemed rather grumpy on all three times we encountered/spoke to her. But apart from that it was good.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank harveylawrey
IbisLiverpool, Team Leader at ibis Liverpool Centre Albert Dock - Liverpool One, responded to this review

Dear Guest, Thank you for taking the time to leave your comments. I'm happy that you enjoyed your stay with us and found our rooms comfortable. I apologize about the member of our team you encountered, as you can see from other reviews, this is not normal practice. Regards, Stephen Maddison Team Leader

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Multilingual Staff
  • Laundry Service
  • Breakfast Available
Official Description (provided by the hotel)
The ibis Liverpool Centre Albert Dock - Liverpool One is located 5 km from the airport and a 10 min walk from the city centre. With pubs, theatres, historic buildings, nightspots and the Everton FC and Liverpool FC stadia all within the immediate vicinity, the hotel is ideal for weekends as well as longer business or holiday stays. Offers 192 rooms including 10 for guests with limited mobility, a restaurant, a bar offering snacks 24hrs and secure outdoor parking (chargeable). Business guests will appreciate use of complimentary WiFi Internet. ... more   less 

Additional Information about ibis Liverpool Centre Albert Dock - Liverpool One

Address: 27 Wapping, Liverpool L1 8LY, England
Region: United Kingdom > England > Merseyside > Liverpool
Price Range: $66 - $257 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — ibis Liverpool Centre Albert Dock - Liverpool One 3*
Number of rooms: 192
Reservation Options:
TripAdvisor is proud to partner with Booking.com, ACCOR, Expedia, Hotels.com and Priceline so you can book your ibis Liverpool Centre Albert Dock - Liverpool One reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Ibis Liverpool City Centre Hotel Liverpool
Accor Liverpool City Centre
Hotel Ibis Liverpool
Ibis Hotel Liverpool
Hotel Style:
#30 Romantic Hotel in Liverpool
#30 Family Hotel in Liverpool
#32 Business Hotel in Liverpool
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Questions & Answers

Here's what travellers have asked, with answers from ibis Liverpool Centre Albert Dock - Liverpool One staff and other travellers.
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over a year ago
Dublin
over a year ago
Kilmarnock, United Kingdom

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ok hotel, Don't use if youre an electric vehicle driver. (and expect to charge)”
 of 5 bubbles T3839DIjosephf, 23 Mar 2017 | Read review
“It can be a touch noisy... the hallways are load and a few taxi drivers were beeping out back at some sort of a barrier, woke me up.”
 of 5 bubbles BabyfaceJohn, 13 Mar 2017 | Read review
“All was very Good.”
 of 5 bubbles reimom935, 18 Feb 2017 | Read review
“Ask for a room at the front”
 of 5 bubbles StevenB30_12, 15 Feb 2017 | Read review
“Higher floors and Albert Docks side .”
 of 5 bubbles Ro_Amon, 14 Feb 2017 | Read review
5 of 5