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Hope Street Hotel

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Hope Street Hotel
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1,819 Reviews from our TripAdvisor Community

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Showing 1,795: English reviews
Reviewed 12 January 2015 via mobile

I thoroughly enjoyed my trip here at the beginning of January. Great staff and better service. The location is good and easy to find and get to with plenty of public transport nearby. I found the value of money was excellent. I will definitely return. Thanks

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Helpful?
Thank BriHenslow
HSHOperationsManager, Operations Manager at Hope Street Hotel, responded to this review

Dear BriHenslow, Thank you for your review of your recent stay, and thank you for your feedback about our staff and service. We are pleased to read that you will definitely return! Best wishes, Orla

Liverpool, United Kingdom
Reviewed 11 January 2015

Highly recommend this hotel. Room was really nice and spotlessly clean. Friendly and approachable staff that can't do enough for you. I was also really pleased to find the food in the London Carriage Works was locally sourced and high quality (I always check this!). Tasted amazing too. Will definitely be back here! Jon R

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Helpful?
Thank Jon R
HSHOperationsManager, Operations Manager at Hope Street Hotel, responded to this review

Dear Jon R, Thank you for your positive review after your recent stay and dining experience, we are pleased you found our team friendly, helpful and approachable, and delighted to hear you will be back soon! Best wishes, Orla

Coventry
Reviewed 10 January 2015 via mobile

It has taken me some time to write this review because I cannot express how bad our experience was here. We were staying here for a family wedding for which a year worth of planning had go into. We do live locally and with hindsight would never of stayed here. They decided with no warning to turn the water off...

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Helpful?
6Thank Sven J
40Hope, Director at Hope Street Hotel, responded to this review

Dear Sven J After our correspondence in November and resolution of your complaint, thank you for a further opportunity to offer our sincere apologies for an letting you down during an important time. We look forward to you both returning as our guests - to enjoy a comfortable and relaxing time. Mary C

Wirral
Reviewed 9 January 2015

If you are looking for a great place to go then have no hesitation to go here. The staff are so friendly and couldn't do enough for my wife and I. The food was amazing and we enjoyed the room service. Thanks again Alan and Emma Hodgson

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Helpful?
1Thank Alan H
HSHOperationsManager, Operations Manager at Hope Street Hotel, responded to this review

Dear Alan H, Thank you for your lovely review and recommendation, we are pleased you enjoyed your stay and the penthouse! We hope to welcome you both back soon! Best wishes, Orla

Chicago, Illinois
Reviewed 9 January 2015

We spent four nights at Hope Street this December, including Christmas Eve and Christmas Day, and could not have enjoyed better comfort and service. Beautiful, interesting, clean, excellent food and drinks, and such a festive atmosphere. A perfect location, too, walking distance to the main commercial areas, a brief taxi ride to Albert Dock or Lime Street Station, good restaurants...

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Helpful?
1Thank John N
HSHOperationsManager, Operations Manager at Hope Street Hotel, responded to this review

Dear John N, Thank you for such a lovely review, we are pleased you enjoyed your Christmas stay, we do love that time of year with our guests. Our apologies about the front desk issue, we keep our staffing a little lower over Christmas as we are quieter than average, but we should have still had a full-time desk presence....

Stafford, United Kingdom
Reviewed 8 January 2015

Fourth time staying at hotel.Took advantage of their January deal.Fantastic value.To make it even better we were upgraded to penthouse suite.(thankyou so much it was a real treat) love everything about this hotel,from rooms to food and overall ambience Definitely worth a visit,you wont be dissapointed.

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Helpful?
1Thank david t
HSHOperationsManager, Operations Manager at Hope Street Hotel, responded to this review

Dear david t, Thank you for your positive review after your fourth stay with us, we are pleased you enjoyed the upgrade and thank you for your recommendation! We hope to welcome you again soon! Best wishes, Orla

Wrexham, United Kingdom
Reviewed 6 January 2015 via mobile

Booked through hotel tonight website without any problems parked car up @11 am round back of hotel first come first served £10 a night not many spaces so need to be there early , about 10 min walk into centre which was fine didn't check in til 20-00 after eating in Ego restaurant opposite , this was speedy with polite...

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Helpful?
1Thank deborah4607
HSHOperationsManager, Operations Manager at Hope Street Hotel, responded to this review

Dear deborah4607, Thank you for your lovely full marks review after your recent stay, it is a pleasure to read how you enjoyed the hotel, room and restaurant and we hope we will have the pleasure of welcoming you back soon. Best wishes, Orla

Underwood, United Kingdom
Reviewed 3 January 2015 via mobile

Was a last minute booking (room 111). It was a little more expensive than I would have liked but the room was nice and spacious. Locating it took a little while because it isn't very visible from the road. We were also unable to use the hotel car park because it was full, although street parking was cheaper and not...

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Helpful?
1Thank Karl R
HSHOperationsManager, Operations Manager at Hope Street Hotel, responded to this review

Dear Karl R, Thank you for reviewing your stay with us, our apologies for the couple of issues that you have raised, our maintenance team have attended to points you have made. I am pleased you liked the hotel style and decor and hope you will return to us again. Best wishes, Orla

Liverpool, United Kingdom
Reviewed 2 January 2015

brilliant stay ,staff ,location.breakfast 10 out of 10,made very welcome from the minute we got there,lots of restaurants close by and plenty of attractions within walking distance,the room was spotless with egyptian cotton bedding

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Helpful?
Thank eddiw w
40Hope, Director at Hope Street Hotel, responded to this review

Dear eddiw w, Thank you for your perfect, full-marks review, we are delighted that you had a brilliant stay! We hope to welcome you again soon. Best wishes, Mary C Director

United Kingdom
Reviewed 2 January 2015

Stayed here for a few nights in December. The hotel reception staff are brilliant, nothing is to much trouble for them. They also provided a great list of recommended bars and restraunts whicch was really helpful to us as first time visitors to the city. The rooms were lovely, huge comfortable bed and lots of little nice touches and free...

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Helpful?
1Thank Missglobetrotter860
HSHOperationsManager, Operations Manager at Hope Street Hotel, responded to this review

Dear Missglobetrotter86, Thank you for your review after your recent stay, we are disappointed you wouldn't rate your experience as fantastic but pleased to read that you were happy with most aspects of your stay. Our apologies for the couple of housekeeping issues and the lack of ice. I am pleased you will still return to stay with us, and...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
The London Carriage Works
The London Carriage Works
Cuisines: European, British
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Centre with Internet Access
Official Description (provided by the hotel)
89 Individually designed hotel rooms - urbane, minimal and chic: solid wood floors, over sized beds draped in bright white Egyptian cotton, wall mounted LCD wide screen TVs with DVD players and ipod stations. Guests enjoy complimentary WiFi, REN toiletries, Pellegrino mineral waters, ironing and shoe shining service. hope street hotel has a two AA Rosette restaurant. The London Carriage Works serves breakfast, a modern British menus and Afternoon Tea. The TLCW bar has an AA Notable Wine List. It also services a 24 hour room service. Hope street is in the middle of the cultural quarter and hope street hotel is no more than a 5 minute walk of its amazing neighbours: the Everyman, Unity and LIPA theatres, liverpool Philharmonic Hall, two iconic Cathedrals the Victoria Gallery and Museum and the National Trust's Hardman House. All threaded through university departments, independent restaurants and infamous hostelries. Winner of Liverpool City Region Best Hotel Tourism Awards 2015 Silver winner for VistEngland Best Hotel 2014 ... more   less 

Additional Information about Hope Street Hotel

Address: 40 Hope Street, Liverpool L1 9DA, England
Region: United Kingdom > England > Merseyside > Liverpool
Price Range: $152 - $434 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hope Street Hotel 4*
Number of rooms: 89
Reservation Options:
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Also Known As:
Hope Street Liverpool
Hotel Hope Street
Hotel Style:
#4 Romantic Hotel in Liverpool
#4 Business Hotel in Liverpool
#6 Luxury Hotel in Liverpool
#6 Family Hotel in Liverpool
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Questions & Answers

Here's what travellers have asked, with answers from Hope Street Hotel staff and other travellers.
13 questions
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Bedfordshire
over a year ago
Liverpool, United Kingdom
Chester, United Kingdom
over a year ago
Naples, Florida
1 month ago

See all questions (13)

Questions? Get answers from Hope Street Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a room with a window you can open, you can control the room temp and the amount of fresh air.”
 of 5 bubbles bobe684, 7 Dec 2016 | Read review
“All rooms are lovely and slightly different . Haven't encountered any noise.”
 of 5 bubbles peteeun, 3 Dec 2016 | Read review
“The suites are really worth the small additional charge, with sitting rooms and TVs in both the bedroom and sitting room.”
 of 5 bubbles ValerieHowland, 25 Nov 2016 | Read review
“Look for deals to the Penthouse, Amazing views”
 of 5 bubbles 426chrism, 6 Nov 2016 | Read review
“Good city views from the higher floors - 4 and 5.”
 of 5 bubbles 543RobertW543, 24 Oct 2016 | Read review
5 of 5
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